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cannot connect to btinternet.com server for Thunderbird email

'Login to server mail.btinternet.com with username cmby2@btinternet.com failed.' This dialog box appears when Thunderbird is opened, we cannot remember our password as it… (read more)

'Login to server mail.btinternet.com with username cmby2@btinternet.com failed.' This dialog box appears when Thunderbird is opened, we cannot remember our password as it has not been required before, can you help with this please? P We are tech dummies...

Open 1 60
Thunderbird Reset passwords
Ed replied 5 months ago

Trying to access Thunderbird on old computer after failure of newer PC but passwords stored on newer computer are inaccessible

I replaced this PC with a Dell able to use Win 11 (although subsequently learned it was a forced installation). The newer PC has now failed and I am tryhing to use the o… (read more)

I replaced this PC with a Dell able to use Win 11 (although subsequently learned it was a forced installation). The newer PC has now failed and I am tryhing to use the older Win 10 model to get back into communication. Automatically generated passwords, often having been changed, were stored on the newer PC. Now I cannot access them to log in to Thunderbird. Important passwords stored on this PC may not reflect te true picture. I am also not the most tech savvy user! Email responses will probably not get through.

Open 5 140
Thunderbird Reset passwords
Norman Day replied 5 months ago

I accidently deleted primary password, have no where to find it, how can i change it ?

i was trying to change my password to correspond with my other server so i thought changing my password was just to do that but i removed even the primary one that was ma… (read more)

i was trying to change my password to correspond with my other server so i thought changing my password was just to do that but i removed even the primary one that was made 15 years ago and do not have it written down . so now i cannot open up my thunderbird emails or send anything because i do not know the primary password and you guys do not show anywhere i can change that without knowing my primary. which is a joke.

Open 1 289
Thunderbird Reset passwords
david replied 5 months ago

I don't remember my password to login to server imap.videotron.ca How do I change the find the password or get a new one please?

I need help to log into Thunderbird. I get the same message over and over again (login to server imap.videotron.ca with username...............failed. I've tried severa… (read more)

I need help to log into Thunderbird. I get the same message over and over again (login to server imap.videotron.ca with username...............failed. I've tried several tried and true passwords from before and none fit.

Solved Archived 2 80
Thunderbird Reset passwords
alaindoucet replied 6 months ago

Mot de passe principal

Bonjour je n'ai plus accès à Thunderbird. Un bug de l'éducation nationale m'a fichu mon compte thunderbird en l'air. Je ne trouve plus mon mot de passe... du coup je ne … (read more)

Bonjour je n'ai plus accès à Thunderbird. Un bug de l'éducation nationale m'a fichu mon compte thunderbird en l'air. Je ne trouve plus mon mot de passe... du coup je ne peux plus l'ouvrir. Je n'ai désinstallé et installé de nouveau mais toujours le même problème. Je suis sur mac... Merci d'avance Murielle

Archived 1 200
Thunderbird Reset passwords
Mapenzi replied 6 months ago

Cannot access my email account in Thunderbird

Hello, I cannot access my email account in Thunderbird. I am unable to log in because I do not remember my login details or password. The email address is: [edited from p… (read more)

Hello,

I cannot access my email account in Thunderbird. I am unable to log in because I do not remember my login details or password.

The email address is: [edited from public] @transspeedeuropa.pl

Please help me recover access to this account or advise what I should do next.

Thank you very much for your assistance.

Kind regards Anastasiia

Archived 1 149
Thunderbird Reset passwords
david replied 6 months ago