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The company I am using for my database, etc is leaving at end of May. How can I become a member and what do you offer?

I have been using this system since 2008 through a company called Bluewave. They are shutting down at the end of May and I need full service for everything but main email… (read more)

I have been using this system since 2008 through a company called Bluewave. They are shutting down at the end of May and I need full service for everything but main email. I need to talk (like on the phone) to someone who can help me in some way. I am not computer savvy so please have someone patient. I own AuPurr Cat care and don't want to lose our database, etc. info already on file. Am I contacting the right company for this help? My direct # is [edited phone# from community support forum]

Locked 1 30

message as actual plain text, ignoring any markup in the message

Hello, Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup… (read more)

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you

Open 3 1 40

use of vocal announcement for new messages when using yahoo mail

some time ago I configured by thunderbird account to announce "You have mail" and it worked reliably until frontier moved email support to yahoo. Since then I get the "yo… (read more)

some time ago I configured by thunderbird account to announce "You have mail" and it worked reliably until frontier moved email support to yahoo. Since then I get the "you have mail" announcement for a low percentage of new mail messages received. I contacted yahoo mail support and they responded that this is a problem with thunderbird and has nothing to do with yahoo. I suspect it's a matter of which process "sees" the new message first - thunderbird of yahoo mail. I've tried not having a yahoo mail window active, but that makes no difference. Most of the time now I get only a "gong" sound when a new mail message is received rather than "You have mail" voice notification.

Open 1 50

Unhable to login, Thunderbird in Windows

To install a Windows 10 update (I'm on extended support) I told it to update & shutdown. I fired it up this morning and Thunderbird is asking for credentials. It usua… (read more)

To install a Windows 10 update (I'm on extended support) I told it to update & shutdown. I fired it up this morning and Thunderbird is asking for credentials. It usually just runs & downloads emails. I enter my password, then a code from authenticator app. It shows the page below in an embedded browser window that has a checkbox and an "Agree" button. I check the box but the Agree button is still disabled. Dead end. I cannot connect & I'm stuck.

Solved 1 70

shortcut for moving from folder list to message pane

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not go… (read more)

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not good. It moves between to many fields/options.

regards bjarne

Solved 8 80

Adding my account from pc to new phone a qr code displays too big on my pc screen

The qr code displayed in the account transfer email from thunderbird is bigger than my pc screen. Snapping a picture with phone camera not possible. I employ visual acces… (read more)

The qr code displayed in the account transfer email from thunderbird is bigger than my pc screen. Snapping a picture with phone camera not possible. I employ visual accessibilities on pc as I am elderly and have tried to get emails to appear smaller. Cannot get entire qr image on screen.

Solved 1 130

latest ics file in Win10 Pro

My window 10 pro crashed, but I still can access C drive, would you please show where is my latest home.ics on local C drive? Thanks so much. Anthony Chu at [edited from… (read more)

My window 10 pro crashed, but I still can access C drive, would you please show where is my latest home.ics on local C drive? Thanks so much. Anthony Chu at [edited from public] @comcast.net

Open 1 120

Can not log on to 3 email accounts. All had working passwords, but now not will authenticate.

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username … (read more)

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username redacted@westpeake.com failed. Brian West www.westpeake.com

Open 3 170

How Do You Find Thunderbird Themes?

I have trouble with the lack of clear outlines in Thunderbird. In particular: 1. the lack of a line between the message header and the message body makes it harder to fin… (read more)

I have trouble with the lack of clear outlines in Thunderbird.

In particular:

1. the lack of a line between the message header and the message body makes it harder to find the right spot to scroll messages

2. the lack of a line between the nav-sidebar and each section in settings means I *cannot* scroll settings without getting migraines from the @#$%% nav-sidebar. I have to tab several times and then page down.

I can't enable a high-contrast theme within Thunderbird. I can enable it at system level, but it breaks many other apps, and it breaks my cursor and highlight color settings, and I have to recreate those settings each time.

I can search for "contrast," or "outline," under themes, for example: https://addons.thunderbird.net/en-US/thunderbird/search/?q=outline&cat=themes&appver=148.0&platform=WINNT

I can't tell which themes are supposed to fix what; I tried 4 of the resulting themes, some added other outlines, but none added the needed outlines I listed above.

Open 5 220

Just a Heads Up - Pages are in 2 languages !

I didn't see anything better in choices when setting topic in the "Which topic best describes your question?" related to the site having both English and Spanish mixed to… (read more)

I didn't see anything better in choices when setting topic in the "Which topic best describes your question?" related to the site having both English and Spanish mixed together. See attached images. To fix this I log out - delete the login cookies and cache, close browser, revisit Thunderbird site.

Open 1 139

Highlight color in table view - how to change color or text color when email is hilighted?

Using Thunderbird, when updated to version 148 (64 bit) the highlighted color is dark and does not contrast to the text color (black) so it is hard to read. How to change… (read more)

Using Thunderbird, when updated to version 148 (64 bit) the highlighted color is dark and does not contrast to the text color (black) so it is hard to read. How to change the color? or the color of the text?

Open 1 249

Downloading Thunderbird

WHY IS THUNDERBIRD TELLING ME THAT MY G MAIL ACCOUNT WILL BE ACCESSED BY IT AND CHANCE OR DELETE SAID ACCOUNT? I'M TRYING TO USE THUNDERBIRD IN LINUX ZORIN 18 OS IN MY LA… (read more)

WHY IS THUNDERBIRD TELLING ME THAT MY G MAIL ACCOUNT WILL BE ACCESSED BY IT AND CHANCE OR DELETE SAID ACCOUNT? I'M TRYING TO USE THUNDERBIRD IN LINUX ZORIN 18 OS IN MY LAPTOP. i NEED A COMPLETE INDEPENDENT EMAIL SERVICE WITHOUT THE connections TO MICROSHIT, GOOGLE, ETC. IF THIS IS NOT POSSIBLE I WILL DELETE THUNDERBIRD FROM LINUX THANK YOU REGARDS ALFONSO P.S. IT IS NOT FOR THIS COMPUTER. I'M JUST USING THIS COMPUTER TO COMMUNICATE WITH MOZILLA

Open 2 110

CAN'T TRANSFER MY THUNDERBIRD FROM PC TO PHONE. I KEEP SCANNING CODE AND WON'T TAKE PIC.

I just got thunderbird and I'm so grateful to the ones who have immediately answered my questions. Now I'm trying to transfer my email of thunderbird from my pc to my ce… (read more)

I just got thunderbird and I'm so grateful to the ones who have immediately answered my questions. Now I'm trying to transfer my email of thunderbird from my pc to my cell phone. I keep trying to take picture of the QR code and it won't take it. I tried with my regular camera and it took it fine. Can you help me? Thank you for your time and knowledge.

Open 1 119