Thunderbird Community Forum

Hi all,

I've been using Thunderbird for eons but yesterday morning it started freezing up constantly.

It freezes up ("Thunderbird is not responding") every time new emails are received or any time I take any action while the Inbox folder is open. So, if I delete an email it freezes for a few minutes. If I do anything pretty much, it freezes up for a few minutes. Then it comes back and I can do another action, and it freezes again. This only seems to be happening when I have the Inbox open - if I go to other folders it seems to function normally.

Things I've tried without success: - Troubleshooting mode - Adding exceptions for my profile folders to Windows Defender - Compressing Inbox (and Trash and Junk) - Repairing the Inbox index

This doesn't appear to be a memory issue - right now, memory use for my entire system seems to be hovering at just over 50%. But Thunderbird is still freezing.

My Inbox folder is very large, but it's never been an issue before and nothing significant was added yesterday when it started failing.

Any suggestions appreciated!

Thanks

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I tried add another email account with a very large inbox all of the folders download fine but the inbox itself doesn't show any messages but the number alongside the folder says 220479 (which I think is unread messages). I have tried this on 2 different laptops with the same result. I have tried to Repair the folder. The folder is selected for offline use and I have tried to press the Download now button.

Any ideas?

Thank you

Paul

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

I've been trying to create and account on thunderbird with both my outlook and posteo emails but every time I click on 'create an account' it says:

Authentication error.

Unable to log in at server. Probably wrong configuration, username or password.

It showed me the same message last year when I tried to use thunderbird for the first time, and again now that I tried again thinking it was an issue that might have been fixed since then. I double check the configuration, username and password for both me emails but it doesn't want to got through. I tried it both on my computer with the desktop version and on my android phone, and neither works.

Is there anything I could do to fix this issue?

Yesterday I had to change my Spectrum email - I have an old road runner email address and swapped over to spectrum.net server from the old server. In this process I had to update my password to access the server.

When I updated per the instructions from Spectrum I was able to do a normal download into my Thunderbird inbox. This triggered me having to input the new password. I did check the box to update the password and save it. After the one time download I cannot get Thunderbird to download emails. I can send emails with no problems but cannot download. No way can I get a download - it does not on initialization, at the set time nor with the manual request.

Spectrum is no help - their web mail works and it's my problem. I realize this is an old system, legacy and all that - anybody got a magic fix?

Any idea on how I messed this up?

Thanks.

I keep getting this message. TDS says it isn't aware of what this this and to contact you to see how to rid myself of this message.

Thank you, Michael Evans

Is there a setting, like in Outlook, to snooze a reminder until "x minutes before start"?

If I have a reminder for e.g. 3pm, which is set to go off 1 hour before and then I want to snooze to give 5 minutes warning, in Outlook I would set it to remind me 5 minutes before. This works at any time up until 6 minutes before the event, regardless of when I snooze it..

But it seems that in TB, if you're away from your desk until e.g. 2.30pm, then you would have to calculate and manually enter "remind me in 25 minutes" to achieve the same effect.

I can't find an addon which does this, but happy to stand corrected!

TB Authentication Failed with new outlook.com accounts Definetely not a problem of username, password, etc: everything double checked. No problems with old outlook.com accounts or connecting BlueMail for Windows to the new created accounts, but still I would like to use Thunderbird...

Greetings, Is there a way to change the order of threads in a folder? The all appear with the oldest message in the thread at the top and new emails that come into that bunch are buried at the bottom with no indication that they are there. I'd like to have the newest entry to the thread at the top and to have the threads with new messages highlighted until the message is read. Possible? Many Thanks

I'm on Thunderbird 151.0.1 (64-bit).

NB: I have been using app specific passwords for all steps with this.

I previously had nine icloud calendars - my own and those shared with me - synced into Thunderbird. Not all had events in them. Then all the events stopped syncing.

I unsubscribed all the calendars and tried to re-add them with the calendar specific URLs. Initially none of them would re-add.

Got a new app specific password.

Followed online tutorials to try using general login to https://icloud.com and https://webcal.icloud.com. Calendars detected, but would not add into Thunderbird.

Then back to calendar specific URLs, and the calendars are adding, but none of the events.

I've tried adding the calendar feeds to Outlook, which works, so I'm pretty positive it's a Thunderbird problem rather than an Apple problem. If it can't be resolved, I'll have to move onto Outlook, but it's a bad time to do that as I want to resolve some Thunderbird email chain dependent projects first.

Any help very gratefully received.

As the topic says, the message list turned from the usual dark-mode look, to a full black background after updating to 151.0.

Was this an intentional change? How can I revert it?

I have been having troubles logging in with my Microsoft email account on Thunderbird (hotmail). When I fill in the name and email address, a pop-up appears with the OAuth2 authentication but the only thing that ever appears in this pop is the message "Unable to connect" with some additional possible explanations.

I have looked online a lot for solution but nothing seems to work. I have cleared the cache, removed all mentions of the email account (it was working before until I added a passkey to the account).

Other reasons I have seen is that the request might be intercepted by certain problems like Apache or Nginx etc. I am running an instance of Nginx on my home server, which is a different device. But I have temporarily turned it completely off but it did not change the situation. The same story with and instance of PiHole, it turns on my homeserver which is a different device and also had to turned off.

The machine I am running Thunderbird on is a Windows machine. I have also tried booting into safe mode with networking but also that did not do anything.

I have tried copying the url on the top of the pop-up window and pasted into several web-browsers. There is does load and I can select the correct passkey to login. But the data that comes back from it is not being given to Thunderbird of course so it does nothing. But the fact that it is able to load outside of Thunderbird makes me think it is a problem on the side of Thunderbird.

Could you perhaps help me set up my email on Thunderbird?

Receiving emails was no problem, but when sending one I was repeatedly asked for my password. I did check the save password in the dialog box. I checked the account settings and saw a yellow alert next to certificate exception and clicked on remove. That apparently was a mistake because now I can't get into email since the security certificate is not valid. Reinstalling Thunderbird may be needed, but I need some advice before I try anything else.

J'installe Thunderbird pour la première fois, je bloque sur la page " saisissez le mot de passe de votre compte de messagerie" j'ai noté ma mon adresse orange et mon mot de passe associé à cette adresse , mais il apparait un message d'erreur. Comment faire !!! Merci

The two accounts are separate and resolve correctly using thunderbird for android on my Samsung tablet. I tried deleting the account that is not receiving its own mail and reinstalled it and got the same result.