Firefox for Android Community Forum

I use Firefox as my default browser for my PC, Mac and Android phone. Suddenly, all of my bookmarks and home screen shortcuts have disappeared... I'm guessing after an update. I'm also guessing I'm not the first person with this issue I have tried syncing multiple times as well as uninstall and reinstall... Nothing, they are all gone. They are all still there on my PC versions. Can't find any tab for bookmark backups, Can you help me get these back?

ESET advised me to change my Facebook password. I decided to accept a randomly generated password so I can't remember it - I had to manually edit it in Firefox Password Manager on my desktop. I have reinstalled Firefox on my Android phone and successfully SYNCed it to the desktop, but Facebook keeps trying to use the old password.

I was thinking use clear data to free up some space for my storage, so I sync with sync 0 min ago display. I log back in, everything disappear. Little stressed. Anyway to get back my data?

Other info: Before press sync, did display sync 3 min ago, after press sync, display sync 0 min ago

Account only use on Android, doesn't sync to other device

Hi there,

Firefox desktop and Fennec Android are syncing everything perfectly, including tabs from Fennec in Firefeox, except for when I try to view tabs from Firefox in Fennec I get the message: "You don't have any tabs open in Fennec on your other devices".

I have tried to figure out what's causing this and have searched for answers but I can't figure it out. Could anyone suggest what the problem might be please. Appologoes if this is something obvious I've just missed.

Many thanks,

Hi, asking again for help on recovering my bookmarks and history on the mobile Firefox. Since the screen layout is suddenly different (graphic boxes vs the drop down list it's always been), I assume there was an update. I kept logging in with Google but nothing happens. If you can help, please reply. I'm visually impaired and I depend on bookmarks and history to get things and medical services I need. I know it's just as frustrating for anyone to lose their history, just a bit more difficult for me. Thanks for anything you can do, I appreciate it!

Bonjour, j'ai suivi la procédure pour synchroniser mon firefox sur pc et mon firefox sur mon android, pour avoir mes marques pages sur mon android. Je suis bien connectée à mon compte modzilla sur mon pc et mon android. Sur mon pc, j'ai bien récupéré les marques pages de mon android. Par contre sur mon android, je n'ai pas récupéré les marques pages de mon pc... Pouvez vous m'aider s'il-vous-plaît ? Merci

I have tried logging out and logging back in on my android firefox. accounts.firefox.com shows it is logged in, yet I do not see my firefox on android listed in my "Tabs from other devices"/"Synced tabs", in fact, I do not see any other device tabs listed. On my android firefox, it shows that I am logged in, yet the checkmarks for choosing what I want to sync are all disabled, the sync now button can be clicked but does nothing. I have tried logging out, forced stopping firefox app, and restarting android, nothing worked.

No doubt this has been asked before but I haven't found an answer, apologies! Just got a new phone. I have well over 100 tabs open on Firefox on my old phone and want to move them over to the new one if that's possible. The phones are synced but alas that doesn't do it. Is there a way to transfer all those tabs over to the new phone without copying every single Web address the hard way?

I have a 2024 Xiaomi Redmi Pad Pro using Android. I am constantly being reminded on my tablet to 'Unlock Firefox' so I may use the saved paswords as per my Windown 11 PC. I have the correct pasword for Firefox on my PC but try as I may this does not work on my tablet! Can you assist please? Thanks. Simon.

I lost them on my Mac book laptop days after activating synch on my android phone too. Luckily i found how to restore them, but the experience made me turning it off. The way how they are synched should be much clearer.

Both the phone and tablet are current gen and both up to date. I do not have the computer anymore as it was left behind when my child and myself escaped a domestic abuse household permanently. I was not about to haul a computer on a last minute escape. I changed passwords, etc. Keep getting "something went wrong" when I go to firefox dot com / pair. I need my phone shit synced to my tablet.

I have tried using the account menu to find "sync and save" in response to the prompt for the QR code on my desktop. There is an option that says sync but when I click it it does not open up a QR code reader.

Hi team, i was trying to import the account from desktop to android, tryied to scan generated qr code, but the phone is not reacting at all. Please help.

BR, Trung

please, there isnt a "sync and save your data" option!! there is no qr scanner or use email instead prompt. just that MOCKING little "sync now" in account settings that does nothing!! PLEASE

For maybe a few weeks, I can't synchronise my account, I've tried to log out / log in multiple times but the "Synchronise now" button does nothing and the "Sync" one on the devices tabs just get stuck on "Synchronising..." but eventually does nothing. I can send a tab to Firefox desktop, but that's all. Both devices are logged on my account. I can't choose what to synchronise because it's greyed out.

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not available or synced with my Firefox for desktop. Are they synced or backed up at all anywhere? I cannot find them other than inside Collections. If I uninstall Firefox on my Android, Google Pixel phone and reinstall it will everything in the homepage collections be lost?