I Can't add my mobile to my account to sync

Question

This thread was archived. Please ask a new question if you need help.

Archived

3 replies 1 has this problem 169 views

Firefox for Android Sync failure asked 7 months ago

florea replied 7 months ago

abdelfatah18 12/2/25, 7:46 AM

I Can't add my mobile to my account to sync

Answer 1 · 2025-12-02 15:46:02.825128+00:00

12/2/25, 8:30 AM

What's the error?

Answer 2 · 2025-12-02 15:46:02.825128+00:00

12/2/25, 10:00 AM

When I choose add new device the website displays 2 choices: mobile with installed Firefox app or need to download the app.

I chosed mobile with installed app then the website return to this main page without show the QR to scan from app.

Now, I logged in using email on my Android mobile and failed to sync my web browser profile..

Answer 3 · 2025-12-02 15:46:02.825128+00:00

12/3/25, 1:45 AM

You're saying you logged in using email on mobile. Could you share a screenshot showing the sync operation that failed?