Denying me access to log onto website

I want to connect to a website and Firefox is denying me access. How do I turn this off so I can decide if I want to access a website without Firefox denying me access? … (read more)

I want to connect to a website and Firefox is denying me access. How do I turn this off so I can decide if I want to access a website without Firefox denying me access?

Asked by Pcampbell22 2 months ago

Last reply by Paul 2 months ago

Unsupported browser on messenger

I get an unsupported browser message when trying to share items on facebook marketplace, it tells me to use a browser that supports end to end encryption, which I thought… (read more)

I get an unsupported browser message when trying to share items on facebook marketplace, it tells me to use a browser that supports end to end encryption, which I thought Firefox did anyway. This seems to occur on my iPad rather than my iMac! Any help would be appreciated

Asked by don.phillips1966 2 months ago

Last reply by Kiki 2 months ago

Lousy search results

Often when I am searching for luxury items, I keep getting Amazon and Temu and Target and Walmart. These are not luxury retailers. Why does Manilla insist on sending me … (read more)

Often when I am searching for luxury items, I keep getting Amazon and Temu and Target and Walmart. These are not luxury retailers. Why does Manilla insist on sending me to these retailers all the time?!? I am looking for classic quality, clothing, shoes, housewares, etc. I am not looking for cheap plastic from China. How can I permanently delete retailers? I do not want to see in the search engine?

Asked by sfkaufman1 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Bookmarks not syncing between laptops

Hi, all! I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all… (read more)

Hi, all!

I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped.

AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info.

Thanks for your time and suggestions. John

Asked by pacoverin 5 months ago

Last reply by jessiebaloun 2 months ago

Change Password

A few days ago I changed my password on my account but I forgot to write it down. Now I tried to change it again but it doesn't remember the current password, resulting i… (read more)

A few days ago I changed my password on my account but I forgot to write it down. Now I tried to change it again but it doesn't remember the current password, resulting in it asking me to enter the 32-character password, but unfortunately I don't have that either. How can I change my password without losing my data? King regards John Papoulakos

Asked by JPALKS 2 months ago

Last reply by TyDraniu 2 months ago

re: Unable to opt out of Studies

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached). Cannot find any studies-related solution in existin… (read more)

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached).

Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me.

Thanks in advance!

Asked by 93 3 months ago

Last reply by Denys 2 months ago

Lost tabs on iPhone

I had about 85 tabs and I opened a few more then I noticed I only had 4 tabs. I didn’t restart anything. How can I recover my tabs? I am using my iPhone.

Asked by MikeLP 3 months ago

Last reply by Denys 2 months ago

Adding search engines to firefox on IOS/IpadOS

During the configuration of my iPad, I noticed that there is no option to add a custom query URL, like it exists under Android. Therefore, after adding the custom search … (read more)

During the configuration of my iPad, I noticed that there is no option to add a custom query URL, like it exists under Android. Therefore, after adding the custom search engine (and when it's chosen) the search suggestions are missing. While I know that there are technical limitations regarding Firefox on IOS/IPadOS, I don't think/hope that this is one of them.

Asked by yannickgosse04 3 months ago

Last reply by Denys 2 months ago

firefox for iOs 12

Need to download Firefox for iOs 12 (specifically 12.5.7 on an iPad Air). I saw advice that gave a download page on a Mozilla site but the address given did not work. The… (read more)

Need to download Firefox for iOs 12 (specifically 12.5.7 on an iPad Air). I saw advice that gave a download page on a Mozilla site but the address given did not work. The iPad is not able to accept a newer iOs. Is there still such a download somewhere?

Asked by Lee Molho 2 months ago

Last reply by Denys 2 months ago

Encountered hacker pop up

I was searching on Firefox and encountered a pop up “your iPhone has been hacked” and an ‘OK’, which you are encouraged to use based on immediate attention being required… (read more)

I was searching on Firefox and encountered a pop up “your iPhone has been hacked” and an ‘OK’, which you are encouraged to use based on immediate attention being required.

This pop up has frozen my app and I cannot close this tab nor can I access any other tabs I have in use. Troubleshooting tried- closed the app several times and also turned my iPhone off and back on and get the same result. I cleared my website search history and use the following security’s settings: Prevent cross tracking, Hide IP address: (from) trackers and websites, Fraudulent Website Warning, Not Secure Connection Warning. I am using the iPhone 14 Pro Max and am running on the most current iOS: 18.5. These settings are for Safari.

Has anyone experienced this situation and know how to close the hacker message tab and what else one might need/want to do in response to this pop up?

Any advise would be most appreciated! Kindly, LaL

Asked by LaL 3 months ago

Last reply by Denys 2 months ago

Default Zoom at Launch or new Tab?

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer t… (read more)

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer to see more content, thus a lower zoom such as 90% or 75%, which I can always adjust after the fact.

IOS

Asked by David's World 3 months ago

Last reply by Kiki 2 months ago

Translation

I travel a lot and frequently use web services not in my native English. Safari does a great job of translating to English, but is often glitchy for other functions. So I… (read more)

I travel a lot and frequently use web services not in my native English. Safari does a great job of translating to English, but is often glitchy for other functions. So I use Firefox. But it doesn’t have the translate option!

Asked by bmccoll55 3 months ago

Last reply by Kiki 2 months ago