Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks not syncing between laptops

  • 2 replies
  • 0 have this problem
  • 10 views
  • Last reply by pacoverin

more options

Hi, all!

I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped.

AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info.

Thanks for your time and suggestions. John

Hi, all! I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped. AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info. Thanks for your time and suggestions. John
Attached screenshots

All Replies (2)

more options

Moments after I made that post, MB #2 and my iPhone are now synced with MB #2s outdated version of bookmarks. I want new bookmarks, folders and folder structure on MB #1 synced with these devices.

Again, I am logged in to Firefox on all three devices, and that shows on all three.

What are the 2025 steps (not 2023) to getting Firefox bookmarks synced across all three devices?

Thank you!

Helpful?

more options

To further clarify, tapping on my email gets me to "Sync Settings, and yes, "Sync Bookmarks" is selected.

My best guess says because I am logged in on my phone that the option to scan the QR code to sync just doesn't appear. I can select "Disconnect Sync," but don't want to try that without someone's input with reasonable certainty that doing that and resyncing will work.

I really wish Mozilla folks would provide direct help. This has been going on for months.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.