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How do I turn off the Captive Portal message

Firefox Connectivity
dave.lorde replied
dave.lorde
dave.lorde

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access the internet".

Many websites, e.g. Amazon, won't load and an 'Open network login page' button is shown. When I click this it takes me to a Mozilla page talking about Captive Portal, but there's nothing about how to stop this happening and access those websites.

Other browsers, e.g. MS Edge, or Brave, have no problem access these websites.

How do I fix this problem?

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access the internet". Many websites, e.g. Amazon, won't load and an 'Open network login page' button is shown. When I click this it takes me to a Mozilla page talking about Captive Portal, but there's nothing about how to stop this happening and access those websites. Other browsers, e.g. MS Edge, or Brave, have no problem access these websites. How do I fix this problem?

All Replies (4)

SuMo Bot
SuMo Bot

HI have you read about ' Captive Portals'

'https://en.wikipedia.org/wiki/Captive_portal ' It may just be down to your home network setup . . .

I have seen this a few times whilst traveling on trains but not on my home network.

There is some indication this may go away once it recognises you, though on you own network ????

TyDraniu
TyDraniu
  • Top 10 Contributor

Chosen Solution

Try to enter about:config in the address bar and switch network.captive-portal-service.enabled to false.

jbr
jbr
  • Top 10 Contributor

FYI try turning off your Kaspersky features for a bit to see if both the network detection and the Amazon browsing starts working normally. It sounds like something's interfering, and it might be your firewall/antispyware suite.

dave.lorde
dave.lorde Question owner

I uninstalled Kaspersky for other reasons, and before installing Bitdefender, I tried Firefox again (with Just Windows Defender) and it still gave this warning and blocked some sites.

Turning off network.captive-portal-service.enabled fixed the problem.

Thanks to all for the suggestions.

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