Firefox Community Forum

I am an EX EU employee and have access via a double authenticated procedure to the "EU LOGIN" which gives me access to several internal webpages of my former work organisation. The most important is the access to the HEALTH SERVICE, which actually is blocked since one week-- and now it seems like this-- through your web browser. I am an ancient Mozilla user and supporter. After claiming my help desk in EU that my EU LOGIN is blocked, I got the answer, try to use another browser- and I saw that with another browser it worked. What happened with Mozilla? Do you want me to go to apple-microsoft or what ever?

(english translation of the returning message)

Error: Redirection Error

The requested website is redirecting the request in such a way that it can never be completed.

This problem can sometimes occur if cookies are disabled or rejected.

Running an old Mac mini and Catalina. Firefox 128.14.0esr (64-bit)

As of today I can't log in to PayPal from my desktop using Firefox as my browser, it says I am "blocked" I spoke to Paypal and the account is fine. From the same machine and the same internet connection, I can log in with Safari and do not get the Blocked message. I can log in via Safari and my iPad. I can log in with ethernet or WiFi (different ISPs, one BT, one Spitfire) as long as it isn't Firefox.

All signs point to the old browser. Can/will this be fixed? Cheers,

Mary Anne

I cannot get certain videos to play on Firefox. YouTube, Instagram, Tumblr all can play videos. Pretty much everything else doesn't work. Patreon, I get a black screen. On Twitch, I can only see the 'not currently streaming' screen, even if they're currently live, and VODs don't work. My computer specs are below. Operating system is Windows 10, I use Windows Defender for anti-virus. Everything works completely fine in other browsers. Here's everything I've tried to fix this:

• Updating Firefox
• Updating my computer
• Running in Incognito
• Running in troubleshooting mode
• Allowing autoplay
• Disabling hardware acceleration
• Disabling addons
• Clearing cache and data
• Enabling/disabling DRM content
• Installing Windows Media Pack

My specs: Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz Installed RAM 32.0 GB (31.8 GB usable) Storage 932 GB HDD TOSHIBA DT01ACA100, 477 GB SSD Micron 2300 NVMe 512GB Graphics Card NVIDIA GeForce RTX 3060 Ti (8 GB) Device ID C6C4BD2F-BD36-40B6-A917-13896770194D Product ID 00325-82058-09721-AAOEM System Type 64-bit operating system, x64-based processor

This has been going on for over a year now. I've gone through all of the above troubleshooting steps multiple times. The only progress I've made is getting YouTube from nonfunctional to working again.

Erreur support WebGL

Le site Mappy requiert WebGL pour fonctionner correctement. Si vous n’arrivez pas à utiliser Mappy avec un navigateur à jour, nous vous invitons à vérifier que WebGL est activé sur votre navigateur en consultant cette page : https://get.webgl.org/.

Yesterday (8/19/2025) I updated to Firefox v. 142 from v. 141.0.3. The Firefox update was the last thing I did prior to shutting down my computer. Today, when I booted up with version 142.0 many of my bookmarked websites don't work. I am using a iMac Retina 5k, 27-inch, late 2015 desktop computer using macOS Monterey v. 12.7.6

I called Apple tech department & explained my problem (see above). He had me delete the cookies for Firefox to see if that would correct the problems. It did NOT resolve the problems. He had me switch to Safari browser to see if I could the access the websites with which I was unable to access. I was able to do so. He stated that the problem was with Firefox and that he could NOT help me any further.

I have NOT used Safari for a decade or more and am NOT familiar with it because I found Firefox to be much better and easier to use. Until yesterday, I had NO problems. Now I am desperate to be able to continue to use Firefox but can't access important sites that had been available until the 142 upgrade. HELP, PLEASE

As the title suggest - I am unable to access LI at all.

It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same problems in troubleshooting mode, and it does get me to at least the login page on a private window.

Please help. I'm not sure how to resolve this. It's blocking a lot of my work.

Thanks in advance!

Hello Forum,

I am unable to see the microphone/record audio button in Google chat in Firefox. This problem is NOT existing in Chrome/Edge/Safari.

Firefox version: 128.13.0esr (64-bit) OS: MacOS Tahoe 26 Beta 7

Please see the screenshot

I have downloaded and installed the latest update for Firefox. v142.0 64 bit. It is not playing well with Facebook on my Windows 10 pro 64 bit machine. Slow or no response to mouse clicks. I have closed Firefox and reloaded after a reboot. No problem when using a different browser. I have not discovered issues with the several other platforms I visit.

George Butch Plantation, FL

Hi everyone.

A few websites for the past month don't work for me on Firefox (WIn10), but work on Firefox Focus (iOS), Edge (Win10), Safari (iOS), etc.

I think maybe it's a configuration issue or a corrupted file or something. I don't have strict tracking protection on, and tried the troubleshooting mode. Or are some sites blocking Firefox Desktop in particular?

I also tried using a VPN to make sure it isn't geo-blocking. Example: https://wikidiff.com/assorted/assortment

Attached screenshot. Many thanks.

I have had this problem for many years now. When I complete a customer journey on some sites, usually with a payment involved, the final submit button doesn't work at all, and I have to redo the transaction on Chrome.

This happened yesterday on Ryanair's site and, by the time I gave up and redid the journey on Chrome, certain prices went up. So, now I'm losing money :-(

Firefox has been my default browser for a decade or more, despite my husband's teasing me about this issue, but I might have to give up and make the switch to Chrome or Edge. Please help!

Please note that Firefox clears my cookies every time I close my browser.

Thanks!

Hello and thank you for the help,

I have tried applying for any college on CCCapply's home page (https://home.cccapply.org/en/) and once I input the college and click it or click enter, I either get stuck at a white page or CCCapply has an error page saying I am using a proxy.

I have tested this on macOS Sequoia, Windows 11, Linux Mint, all on the newest updated Firefox. I also tried this on mobile Android and had the same issue.

I have tried on Campus networks, home networks, and cellular networks, all the same issue. Chrome, Edge, and Opera all work perfectly fine.

After trying normally, I have deleted all browser data/cache, turned off Enhanced Tracking Protection and every security setting I could find in the settings and still run into the same issue.

Thank you for the help, Connor

Hello,

I am facing an "Aw, Snap!" error when I visit this website: [https://littlegames.io/|https://littlegames.io/] in Firefox. However, the same website works fine in Chrome. Other websites also open normally in Firefox without any issues.

Can someone please help me fix this problem?

Thanks.

I use Firefox as my default browser on two computers running Windows 11 & Linux operating systems.

From a few days ago I can no longer scroll down the entries in LastPass using the mouse on my HP Laptop (Windows 11). I thought it might be a LastPass issue so I tried opening LastPass in the Microsoft Edge browser and the RHS up\down scrolling is working just fine.

Is there some setting in Firefox (or between Firefox and LastPass) which is suddenly preventing me from scrolling up and down the entries). I can still scroll down by using the touch screen, but not using the mouse.

The other thing that drives me crazy is that I cannot permanently change all of the enties in LastPass into a simple list, rather than boxes. Is this anything to do with Firefox or is this a LastPass issue.

Regards jungle - A long time Firefox User

我在使用 Firefox（最新版，作業系統為 MacOS）進行線上付款時，遇到信用卡 3D 驗證無法成功的問題. Yahoo及蝦皮都無法完成驗證（交易OTC）。購物流程進行到付款畫面，點擊「送出」後，3D Secure 驗證視窗完全沒有跳出，或者跳出後顯示錯誤，導致交易一直失敗。我停用了廣告阻擋及防追蹤的擴充套件，情況依然存在。

請協助檢查 Firefox 在 3D 驗證流程中的可能相容性或彈出視窗問題，感謝！

I have Marionette mode enabled to be able to remote control my Firefox, but I have trouble with some sites who believe I'm not human.

If I enable Marionette, then go to this site, I can't get past the Human verification.

https://www.perplexity.ai/shopping

Can sites detect that I'm using Marionette?

How do I update Firefox to perform like it used to before the last update. Firefox on my laptop cuts off the right side of the selection box so I can't select 2nd step, text, email, or password and continue doesn't show. It works in Chrome, not in Firefox.