Showing questions for topic:

grok.com seems to no longer be able to fully load within the last week on my Windows 11 Laptop running Mozilla.

Within the last week of time, all of a sudden, my ability to access Grok.com seems to be failing. Most of the time it seems to get stuck on "Transferring Data: CDN.GROK.C… (read more)

Within the last week of time, all of a sudden, my ability to access Grok.com seems to be failing. Most of the time it seems to get stuck on "Transferring Data: CDN.GROK.COM". Grok attempted to assist in this matter, we have set a new blank profile for Mozilla, we have tried setting network.http.http3.enabled to false, we have tried relaxing the tracking protection for the website, but nothing seems to be helping. Grok feels that this may be due to a update done around the 18th of August.

There is a brief, black flash that occurs after I enter grok.com in the search bar (using Google search for the engine), and then it gets stuck at the above point. I am in a very intense project with Grok, and I absolutely hate Chrome browser, but Grok works fine in Chrome browser, and my mobile. I am running this on a Razer 14", with AMD Ryzen 9, Windows 11 (full legal version), and Microsoft products. Plenty of HD space, and once again, it DOES work with Chrome.

-Thank you in advance for looking into this. -Tobias Mazzei wraithsystems23@gmail.com

Open 1

Emojis not working in WhatsApp Web in Firefox since a recent Firefox update

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon a… (read more)

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon at the side of the message, the emoji pallet appear above and select one of a handful of emojis. Since a recent update, the pallet no longer opens. It's just white space, the cursor does not change allowing you to pick one of the emojis. See screenshot. Is there a fix for this please?

Open 9 40

Search issues with Yahoo since update to 154

Issues since the update to version 154 on Yahoo. Not noticed on Google. Half the time I do a search on yahoo I get the following message. Looks like there’s a problem w… (read more)

Issues since the update to version 154 on Yahoo. Not noticed on Google. Half the time I do a search on yahoo I get the following message.

Looks like there’s a problem with this site

The server at search.yahoo.com sent back an error: 500 Internal Server Error What can you do about it?

   Check to make sure you’ve typed the website address correctly.
   The site could be temporarily unavailable or too busy. Try again in a few moments.

Or I get search results and when I click on the next page of results, I get the same message. Have a couple of times got a blank page with "about:config" which is a duplicate of what happened with version 149 release.

Come on Firefox.....

Open 1

accessing weatherbug map in fiorefox, cities text does not display, but it does in microsoft edge

What has changed with Firefox, in the past I could access Weatherbug map and the cities text would display, now it does not? If I access Weatherbug map in Microsoft Edge… (read more)

What has changed with Firefox, in the past I could access Weatherbug map and the cities text would display, now it does not? If I access Weatherbug map in Microsoft Edge, the text displays. I have a similar issue with a local bowling league stats site, it doesn't display completely in Firefox, but does in Edge.

Open 1

Lately an online tool of a client I am using for years doesn't show scroll bars anymore

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent… (read more)

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

Open 3

Drop-Downs Not Working

I'm on 153.0.4 (64-bit) and after the last update, drop-down arrows are non-functional. I use Firefox at work and the dashboards that I've been using can't be used becau… (read more)

I'm on 153.0.4 (64-bit) and after the last update, drop-down arrows are non-functional. I use Firefox at work and the dashboards that I've been using can't be used because I can't make selections. I'm having to use Microsoft Edge (yuk).

Is there something I can do to restore the drop-down behavior?

Thanks, JR

Open 1

Firefox will not display COX main home pages.

Firefox has stopped displaying the COX home page at https://www.cox.com/residential/home.html?campcode=redir-myc-hom . I can see the back pages if I connect to them fro… (read more)

Firefox has stopped displaying the COX home page at https://www.cox.com/residential/home.html?campcode=redir-myc-hom . I can see the back pages if I connect to them from a link, but the home pages does not display. All I get is a error that says, "Oops something is wrong. Please try again later. And a circle that just "buffers" constantly. If I connect though a book mark to the payment page or one of the other pages I can see it. The error used to start for a minute when I turned my computer on and correct itself but now it is permanent.

Cox is telling me that it is a Firefox issue and I should get "another browser". But there is nothing better then Firefox. Everyone else works, even Google and Yahoo, just not COX.

Thanks.

Open 1

Facebook emojis are not showing but the ability to select them remains

Facebook emojis are not showing but the ability to select them remains. When you want to select an emoji on a post you move the mouse over the thumbs up icon. In the last… (read more)

Facebook emojis are not showing but the ability to select them remains. When you want to select an emoji on a post you move the mouse over the thumbs up icon. In the last couple days all I get is a black window. But I can still move the mouse over that window and see in text what I want to select.

I am running version 154.00

I have turned on safe mode and the emojis work normally. They all show up.

I have gone through all my add on's and none of them actually effect the outcome.

Picture attached to show the black window.

Open 3

Scrolling issue

This is a bit difficult to explain, but I'll do my best. Our company uses NetIQ Identity Manager, which we access through a web browser. I primarily used Firefox until I … (read more)

This is a bit difficult to explain, but I'll do my best.

Our company uses NetIQ Identity Manager, which we access through a web browser. I primarily used Firefox until I had to switch to another browser because of this issue. The problem only occurs in Firefox; I have tested several Chromium-based browsers, and none of them exhibit the same behavior.

On a specific page within the application, there are two panels: one displays a list of users, and the other displays details for the selected user.

The issue is that Firefox does not show a separate scrollbar for the user details panel. Instead, it only scrolls the page based on the height of the user list panel. As a result, when the user list contains fewer entries than the amount of information displayed in the user details panel, Firefox is unable to scroll through the entire details section. The hidden information still exists and becomes visible if the browser window is resized to be taller.

When the user list contains enough entries to make that panel taller than the user details panel, all user details are displayed correctly and scrolling works as expected because the entire page can be scrolled.

In Edge and other Chromium-based browsers, both panels have their own scrollbars. The scrollbar for the user details panel is only displayed when necessary, such as when the amount of user information exceeds the available space, but scrolling works correctly in all cases.

Is there anything that can be done to resolve this issue?

Unfortunately, the page is hosted on our company's internal network, so I am unable to share it.

The issue first appeared at the end of February this year. I believe I was using Firefox version 148 at the time. Prior to that, the problem did not occur. I am using Windows 11 and have tried the troubleshoot mode, which did not help.

Open 7

Keychron Keyboard Laucher doesn't work on Firefox

I just purchased a Keychron Q1 MAX keyboard. To customize the keyboard you need to use the online Keyboard Launcher (https://launcher.keychron.com/). That website says th… (read more)

I just purchased a Keychron Q1 MAX keyboard. To customize the keyboard you need to use the online Keyboard Launcher (https://launcher.keychron.com/). That website says that only Chrome, Edge & Opera are supported if you're using Firefox.

Open 1

Firefox CORS and REST API preflight failure on custom B2B webhooks

Hello Mozilla Support Community, We are troubleshooting a cross-origin resource sharing (CORS) issue specifically occurring in recent Firefox releases when processing cus… (read more)

Hello Mozilla Support Community,

We are troubleshooting a cross-origin resource sharing (CORS) issue specifically occurring in recent Firefox releases when processing custom B2B appointment requests.

Setup & Context:

Our production application, Frontline Sales Consultancy (flsc.co.uk), triggers a client-side fetch request to an external CRM gateway.

The request works seamlessly on Chrome and Edge, but Firefox throws an NS_ERROR_DOM_BAD_URI during the OPTIONS preflight check.

Observed Behavior:

Firefox Web Developer Console shows the preflight request failing before headers are evaluated.

Access-Control-Allow-Origin and Access-Control-Allow-Methods are explicitly declared on our origin server.

Does Firefox handle strict MIME-type checking or preflight caching differently for custom HTTPS API endpoints?

Any insights into Firefox-specific CORS strictness or network console debugging flags would be greatly appreciated.

Thanks!

Open 1

Unable to load https://flingtrainer.com/

Unable to load https://fingtrainer.com as of yesterday. Been downloading the flingtrainer for single player games for a long time now and there is no issue. Try to disabl… (read more)

Unable to load https://fingtrainer.com as of yesterday. Been downloading the flingtrainer for single player games for a long time now and there is no issue. Try to disable/change enhanced tacking, dns, site were included in exceptions and reinstalling firefox does nothing. While the learn more link provide image solutions, none of them does anything and the disable button for the enhanced tracking is not working. Other browser like opera gx is able to load without any issue. Please assist with a solution or kindly revert the settings.

Server Not Found

Firefox can’t connect to the server at flingtrainer.com. Did you mean to go to www.flingtrainer.com? What can you do about it?

   Check to make sure you’ve typed the website address correctly and try again in a few moments.
   Check your network connection.
   Check that Firefox has permission to access the web (you might be connected but behind a firewall).
Open 2

I can not copy/paste pictures to websites like eBay. My graphics for things such as Radar sites are washed out

I sometimes sell items on sites such as eBay. When I try to copy and paste the picture (from my Photos) is just a weird symbol. If I go to a different computer it works! … (read more)

I sometimes sell items on sites such as eBay. When I try to copy and paste the picture (from my Photos) is just a weird symbol. If I go to a different computer it works! If I go to a different browser it works! When I open a weather App the radar is all washed out with different colors. What's the issue?

Open 1

After all these year of using Facebook in Firefox browser, this past week I cannot get Facebook to load. I have to switch to Chrom to use Facebook. I want to use Facebook in Firefox without any problems

I have used Facebook in my Firefox browser for several years. Then all of a sudden, Facebook will load, then it will not load and yesterday and today, it won't load at a… (read more)

I have used Facebook in my Firefox browser for several years. Then all of a sudden, Facebook will load, then it will not load and yesterday and today, it won't load at all. I have to go over to Chrome to get on my Facebook. Please fix whatever is preventing me from using Facebook on Firefox.

Open 1

Weird pink magenta border flashing around elements

For whatever reason when on the front page of YouTube, this magenta border will flash on and off around the top header as well as the button elements, I have no idea if … (read more)

For whatever reason when on the front page of YouTube, this magenta border will flash on and off around the top header as well as the button elements, I have no idea if this is Firefox or yt, but I've tried everything, on YouTube, I've tried fixing it in troubleshooting, code, accessibility, restarting browser and computer, randomly removing extensions. Nothing is stopping it. It briefly tried doing it on a different site but stopped on it's own, it's only effecting YouTube and Firefox


NEW NOTE; THIS is actually occuring on other websites now, specifically the Mozilla mdn page I looked at to glance and see if I could figure this out myself. So far still can't fix it

Open 1 1