Firefox Community Forum

I am trying to log into a remote HikVision camera. I get to see the camera controls, but a small yellow line appears in the middle of the screen. After that I am unable to see or do anything.

Hi,

Back in September 2025 we had the same issue for months and it was due to a Mozilla bug. This just happened today after the last Firefox update. I have a desktop with windows 10 and a pretty new laptop with windows 11 both from Dell. They both have the same problem.

I get the email from One Drive and I see the pictures on the email. I click on them to got One Drive to see them all and it goes gray, not loading pictures. I can see them in the Edge browser!!!!!

See the images from my previews post on Sept 2025 titled: "Unable to see "View all memories" on One Drive".

I really hope this does not take moths to be fixed again.

Amy

Hello Mozilla Support,

I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox.

I am signed in to my YouTube account, and when I watch videos in Firefox, those videos are not being added to my YouTube watch history. However, the same or any other videos I watch on other browsers and on other devices are correctly appearing in my YouTube history.

This appears to be specific to YouTube usage in Firefox.

Could you please investigate whether there is a Firefox-specific issue affecting YouTube watch-history registration, such as cookies, site data, privacy settings, or compatibility with YouTube?

Details:

   Browser: Mozilla Firefox
   Account: Signed in to YouTube
   Issue: Videos watched in Firefox do not appear in YouTube watch history
   Other browsers/devices: YouTube history works normally
   Reproducible: Yes, when watching videos through Firefox

Please let me know if there are any Firefox settings, troubleshooting steps, or diagnostic information you need from me to investigate this further.

Thank you.

Google maps displays a map and then, a few seconds later the map goes black. I found an archive thread called "Google Maps suddenly displaying black" where it is suggested to use ctrl+F5 to bypass the cache. That solution works but then, a few seconds later: Boom, the map goes black.

Seems to me that when the page is refreshed by a script in the map that whatever gets downloaded corrupts the map and then when the refresh occurs, the map goes black.

What ever this "corruption is" Firefox fails to display the content correctly. I have killed my cache, disabled extensions, used troubleshooting mode, switched to the "auto" system theme etc. The key combo is the only way to temporarily recover the map. I should also point out that I see differences in the map UI, it looks like Google updated the UI in maps.

Within the last week of time, all of a sudden, my ability to access Grok.com seems to be failing. Most of the time it seems to get stuck on "Transferring Data: CDN.GROK.COM". Grok attempted to assist in this matter, we have set a new blank profile for Mozilla, we have tried setting network.http.http3.enabled to false, we have tried relaxing the tracking protection for the website, but nothing seems to be helping. Grok feels that this may be due to a update done around the 18th of August.

There is a brief, black flash that occurs after I enter grok.com in the search bar (using Google search for the engine), and then it gets stuck at the above point. I am in a very intense project with Grok, and I absolutely hate Chrome browser, but Grok works fine in Chrome browser, and my mobile. I am running this on a Razer 14", with AMD Ryzen 9, Windows 11 (full legal version), and Microsoft products. Plenty of HD space, and once again, it DOES work with Chrome.

-Thank you in advance for looking into this. -Tobias Mazzei wraithsystems23@gmail.com

I have to use Edge in order to edit my Etsy shop..I can still do everything else in Etsy with Firefox. this all changed after the last Firefox upgrade a couple days ago

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon at the side of the message, the emoji pallet appear above and select one of a handful of emojis. Since a recent update, the pallet no longer opens. It's just white space, the cursor does not change allowing you to pick one of the emojis. See screenshot. Is there a fix for this please?

Issues since the update to version 154 on Yahoo. Not noticed on Google. Half the time I do a search on yahoo I get the following message.

Looks like there’s a problem with this site

The server at search.yahoo.com sent back an error: 500 Internal Server Error What can you do about it?

   Check to make sure you’ve typed the website address correctly.
   The site could be temporarily unavailable or too busy. Try again in a few moments.

Or I get search results and when I click on the next page of results, I get the same message. Have a couple of times got a blank page with "about:config" which is a duplicate of what happened with version 149 release.

Come on Firefox.....

What has changed with Firefox, in the past I could access Weatherbug map and the cities text would display, now it does not? If I access Weatherbug map in Microsoft Edge, the text displays. I have a similar issue with a local bowling league stats site, it doesn't display completely in Firefox, but does in Edge.

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

All of a sudden images don't load, flashing black/white, other browsers works fine, I've tried every ordinary suggestions, (can't login to gmail, other Google functions don't work). Seems to be something wrong with flash or other add-ons in Firefox, I haven't changed anything, just Firefox not working.

I'm on 153.0.4 (64-bit) and after the last update, drop-down arrows are non-functional. I use Firefox at work and the dashboards that I've been using can't be used because I can't make selections. I'm having to use Microsoft Edge (yuk).

Is there something I can do to restore the drop-down behavior?

Thanks, JR

Firefox has stopped displaying the COX home page at https://www.cox.com/residential/home.html?campcode=redir-myc-hom . I can see the back pages if I connect to them from a link, but the home pages does not display. All I get is a error that says, "Oops something is wrong. Please try again later. And a circle that just "buffers" constantly. If I connect though a book mark to the payment page or one of the other pages I can see it. The error used to start for a minute when I turned my computer on and correct itself but now it is permanent.

Cox is telling me that it is a Firefox issue and I should get "another browser". But there is nothing better then Firefox. Everyone else works, even Google and Yahoo, just not COX.

Thanks.

Hi, I can no longer login using Firefox (latest version for my mac 154.0) into a website that I had no issues logging into until now. Nothing that I am aware off changed on my computer during the last few months. I turned off protections for the website, but it doesn't help. It just sits there, no error message.

I can login into the same website, with the same exact credentials using Safari.

Any idea why this might happen? Does anyone else experiences the same?

For the last five days I've been unable to login to a particular site unless I clear the cache EVERY time I want to login. It's a site I've been using for many years but now I just get a message saying 'An error has occurred. Please try again later.' When I try later, the error still exists. I don't get this error message when using an alternative browser, but I don't want to do that. It's also the only site I'm having issues with ....................... which is strange. The site in question says that I'm the only one facing this problem. Any thoughts?

I am on the VistaPrint website and have an Ai support window open that I can't close because the entire window is not visible. I need the top of the window available to close it out and unfortunately the window blocks me from doing anything. I have backed out, logged back in and the window is still present. I contacted Vistaprint and they said it was a firefox issue and to try Chrome. I used Chrome and they are correct, I can access everything, went back to firefox and tried but the window is still present, if the window size could be reduced, I could access the top to close it. Please help.

Facebook emojis are not showing but the ability to select them remains. When you want to select an emoji on a post you move the mouse over the thumbs up icon. In the last couple days all I get is a black window. But I can still move the mouse over that window and see in text what I want to select.

I am running version 154.00

I have turned on safe mode and the emojis work normally. They all show up.

I have gone through all my add on's and none of them actually effect the outcome.

Picture attached to show the black window.