• Solved

Windows 1 and 2

Windows 10; Firefox 141.0 According to the "View recent browsing across windows and devices" command: "Window 2 is current" and there is "Window 1" (which contains rece… (read more)

Windows 10; Firefox 141.0

According to the "View recent browsing across windows and devices" command:

"Window 2 is current" and there is "Window 1" (which contains recent work)

My question(s):

How can I switch from window 2 (current) to window 1 (recent work)? and/or How can I combine both windows?

Thank you. (For your information, I have had a partial stroke, and I am 79 years old.)

Asked by ecrangle 3 days ago

Answered by Vexi 3 days ago

  • Solved

"Expand sidebar on hover" option for vertical tabs resets scroll position when I have a lot of tabs

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it. … (read more)

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it.

Issue: I have a lot of open tabs, and I'm usually working with the ones at the bottom of the list. When the bar minimizes the scroll position resets back to the beginning. So, every time I want to select a tab, I have to scroll back down, which makes this feature very hard to use.

Expected behavior: After the vertical bar minimizes, and I hover again, it should keep the scroll position.

Asked by razzvy20 2 months ago

Answered by razzvy20 1 month ago

  • Solved

Firefox browser home screen

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or… (read more)

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or a particular image format? So that it looks ok.

Asked by Ray 1 month ago

Answered by Ray 5 days ago

  • Solved

google account is not login on firefox

when i login my google account on firefox they say this browser is not try another browser. and if you already use supportive browser then try again and if click on try a… (read more)

when i login my google account on firefox they say this browser is not try another browser. and if you already use supportive browser then try again and if click on try again and try it they still show me same statement.

Asked by Alpha_009 5 days ago

Answered by jonzn4SUSE 5 days ago

  • Locked

Since I installed the Firefox 141.0 update I can't login to Reddit #2

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today. In a nutshell, ins… (read more)

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today.

In a nutshell, installing the new Firefox 141.0 update conflicts with the Reddit login procedure making it impossible to do so. Here is the issue as reported yesterday for more detail:

https://support.mozilla.org/en-US/questions/1524793

I followed the suggestions I was given, i.e. to try logging in at the Old Reddit site (https://old.reddit.com/r/firefox/) and to disable my Adblock Plus extension, neither of which worked.

BTW, I tried logging into Reddit using another browser and it works fine.

So I performed another System Restore to eliminate the Firefox 141.0 update, then went into Firefox Settings and disabled "Automatically install updates", and can log into Reddit again with no problem.

Firefox is my preferred browser and Reddit is my preferred social media site, so I'll have to stop updating Firefox from this point on unless and until the developers correct the issue, or someone can provide insight into what's causing this and what to do about it.

Below are screen shots of the Reddit notices I get when trying to login with the Firefox 141.0 update installed:

Asked by phoenix71 6 days ago

Last reply by Kiki 5 days ago

  • Solved

Does not open previous windows and tabs

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a… (read more)

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)


I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

Asked by omax72 6 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have sign… (read more)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

Asked by MJ 6 days ago

Answered by Nathan Giovannini 6 days ago

  • Solved

Firefox 141 startup crash

Hi, my Machine updated from 140.0.4 to 141.0 since then I cannot start up Firefox anymore. On startup after a short pause the Crash Reporter shows up - interestingly the … (read more)

Hi, my Machine updated from 140.0.4 to 141.0 since then I cannot start up Firefox anymore. On startup after a short pause the Crash Reporter shows up - interestingly the Crash Reporter may enter a endless loop and opens up multiple times. While that the CPU load is at 100%. I tried

  • `firefox --safe-mode`
  • `firefox --ProfileManager`

as well, for those I get the same behavior. I tried downgrading to 140.0.4 - after that a profile dialog shows up which tells me that a new profile needs to be created due to a downgrade. After that Firefox comes up fine with the new vanilla profile. IF Firefox updates to 141.0 (in background) the next startup with the vanilla profile doesn't work gain. Which brings me back to the initial problem.

Workaround for now:

  • download 140.0.4
  • create a fresh profile
  • immediately disable auto update
  • live with the empty profile

My environment:

Asked by userid0x0 6 days ago

Answered by userid0x0 6 days ago

  • Solved

Old Firefox Data folder - Cant delete it

Hi everyone I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop. Awesome stuff. Sadly I cant get rid of it, here is why: 1. At first i… (read more)

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

Asked by alexisvongermania 1 week ago

Answered by alexisvongermania 6 days ago

  • Solved

Add-on icons have disappeared

I kept my installation of Windows 11 while doing a clean install of Windows 11 to another drive. I installed FF and copied the profile from the old installation to the ne… (read more)

I kept my installation of Windows 11 while doing a clean install of Windows 11 to another drive. I installed FF and copied the profile from the old installation to the new one. about:addons displays all my add-ons and they're all enabled. But their icons don't appear to the right of the search bar. How do I get them back?

Asked by doniel 6 days ago

Answered by doniel 6 days ago

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FireFox Browser Settings

I want to find out why my browser stacks up my icons in one Vertical column... INSTEAD of a adjustable Horizontal layout... Why the change, can it be undone...? … (read more)

I want to find out why my browser stacks up my icons in one Vertical column... INSTEAD of a adjustable Horizontal layout...

Why the change, can it be undone...?

Asked by Erne 1 week ago

Last reply by Denys 6 days ago

  • Solved

Blank page

Instead of taking me to a blank search page clicking on the plus symbol takes me to the home page of BBC News. I find this very annoying. How do I stop it happening? … (read more)

Instead of taking me to a blank search page clicking on the plus symbol takes me to the home page of BBC News. I find this very annoying. How do I stop it happening?

Asked by Jeff Morgan 6 days ago

Answered by Konstantina Papadea 6 days ago

  • Solved

Update to 141.0 lost previous tabs

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. … (read more)

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. Can I still recover them?

Asked by robin33 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Sound output problem

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use exter… (read more)

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Asked by Corvus Corax 1 week ago

Answered by Corvus Corax 1 week ago