All Products Support Forum

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are you going to fix it? I use Mozilla Firefox exclusively as I don't like or trust Microsoft Edge or Google Chrome. Would REALY like to get this problem corrected!

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

I have been unable to get Thunderbird Version 115.5.1 to return any text search results. I use the Cmd-K global search bar. No matter what search term I enter, the search results tab remains completely blank. So I cannot perform text searches across folders.

I could always do this in previous versions of Thunderbird.

I have run in troubleshooting mode, dumped a lot of excess email, and re-indexed.

What am I missing? Thanks in advance.

Running Tbird on a Mac Mini OS 13.5.1

Lisa

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue sending out emails. When I press "send", it gets stuck on "sending message" for quite a while, then I see the error message:

=

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

=

My SMTP settings: Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2

Appreciate any help! :)

I am a long time Thunderbird user and have not seen it slow down this much. I try to check mail and it takes an inordinate amount of time. Then, when I think it has received the new mails, I click on one and that takes a long time to display the message. If I send a message, putting the sent mail to the sent mail box is a long wait, it may even fail although I could see it on Gmail in the Web browser. If I switch to a new folder, I see the message on the status bar telling me sending login information, and the wait continues. Why does it send the login credentials if it is not closed only to look in a different folder?

I am using version 115.5.1 on a gigabit connection. This happens on my laptop, MS Surface Studio Laptop, and my desktop computer with more power. The laptop uses WiFi and the desktop is cabled Gigabit Ethernet.

It is pushing me to look into alternative e-mail clients, I hope I can remain with TB.

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- constantly freezing and shuts down. This is very annoying. It freezes at some folders from the main email-client- as we have deleted older folders integrated with this. But the problems remains. . We have done everything in our knowledge of the program but still no approvement. . At this point we are using Outlook..would be grateful to have some answers and possible sollutions for this issue. . Thanks in advance and keep up the great work U are doing. :-)

When TB programmers (PS I am not sending these idiots money) do changes to the overall look, feel, colours, toolbars, etc, WE, the users, should get a prompt POPUP that show the old vs the new AND the choice if we want to change it. This is the forth time TB or FF has made some stupid horrible change that want users to downgrade immediately..... AND we the USER, are not asked.

Oh! yeah. There is that page of "changes". Can anyone whom doesn't understand computer all the well, actually understand the rubbish written on this page? Is the page actually posted to US the USERS, before the upgrade commences? NO. Change TB version 115 back to whichever version it was (looks wise) before you double blind programmers made changes. PLEASE

Dear I have a problem we use certificates to authenticate user login to our corporate resources websites, and Firefox remembers the user choice for a certificate which is, by the way, was wrong and denied the access i tried to forget the history and cleared the cookies but still the browser seems to remember the certificate also made sure to set the choice to "Ask for certificate" but it do not show the prompt when browsing to the website.

I have been using firefox mozilla to access our company EPM system for 3 years. It has been working fine but lately after I installed the latest firefox mozilla version, the horizontal scroll bar disappear in search results in the EPM system.

This did not happen when I use google chrome to access the system or Edge. It is clearly Firefox mozilla issue. Nothing is set in my preferences to make scroll bar disappear.

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it.

That is how you product worked until this week. Now, it sucks. And why does the header say that my options are controlled by my organization ? This is my private computer, belongs to me, not any organization !

I've been using Thunderbird for many years with no problem. I'm now on v. 115.4.2 (64-bit). Suddenly, I can no longer send email. This is the message I get:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <sy777@maine.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

I contacted Spectrum and received their recommended settings. The only difference I have is that my Authentication is set to NONE and theirs to YES OR CHECKED

My incoming email works fine.

Please help!

I got an email saying my account was going to be deleted in 48 hours because of spam coming from my address. They say I should hit a button to get virus protection. Could this be true or spam?

I wanted to make a lengthy post on a website today, but I accidentally hit CTRL + R twice which bypassed the "This page is asking you to confirm that you want to leave — information you’ve entered may not be saved." safety net. Is there a way to deliberately disable any and all refresh shortcuts and buttons when a safety net shows up, so my buttery fingers don't ruin my day to it's absolute maximum?

I want safety nets to be deliberately annoying.

I needed to change my gmail password. I went to Saved Passwords and changed the password on the account--I id'd the account by old password. However, I'm still getting the error message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

The account was not an oauth account which has a password I don't recognize. Also, the associate smtp record has a different password.

How do I change the password? Do I need to change the smtp password also?

thanks carol

Hello fam.

I just downloaded an extension of a particular app. It's expected that the app automatically connects with the browser as I click to join them but it keeps failing. How do I rectify this?

I have a few accounts that I access with Thunderbird. There are a few times where I go to compose a message to a professional contact, then Thunderbird sends from my personal address instead. This may be a default behavior, but it's almost always a face-palm moment.

I wonder if there may be some clever way to associate and address with a certain mailbox/account. So that if I send to that address, the collected history from Thunderbird would show that it was sent "from" one address and perhaps present that address as the default when composing a new message.

Or some other clever way?

Thanks.

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I needed to re-login to every single s...t again. So I thought "Why can I just share the same FF profile between systems" Long story short it didn't work on Arch. I was forced to compile FF from source and now it works... but when I'm logged in on Ubuntu and trying to launch FF from GNU I always see this error. it's working when i point out to profile from the command line with "-p <dir>". but even then when I go to about:profiles and click "launch in new browser" it's still pooping with this error. So Am I doing something wrong or it is just impossible to do this seamlessly? is there a better(correct?) way to achieve the same functionality?

thanks for reading, ill humbly take any advice.

EDIT: I have copied the profile's folder to a separate partition which is auto mounted tried it on Ubuntu (at this time it had been working just fine) and after using it on Arch when I was back on Ubuntu it was displaying this error

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open