browser security

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew secu… (read more)

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?

Asked by bjm786 2 minutes ago

Last reply by Paul 16 seconds ago

Spam Folder

I'm overwhelmed with Spam. When I use Chrome spam goes to the spam folder. Firefox just started doing that the last 2 weeks. I'm 80 years old and don't know how to set u… (read more)

I'm overwhelmed with Spam. When I use Chrome spam goes to the spam folder. Firefox just started doing that the last 2 weeks. I'm 80 years old and don't know how to set up the spam folder. Please help.

Asked by Robert Walls 1 hour ago

Last reply by Paul 2 minutes ago

Strange Popup on Wifi Menu

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads. When I open the wifi menu on my laptop, I also see … (read more)

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads.

When I open the wifi menu on my laptop, I also see a media player featuring a video I watched three days ago (image attached). I've used my computer several times since then and didn't notice it. It also doesn't appear to be functional, as when I click play, nothing happens.

Is there a setting I'm missing to get this to go away and to prevent it from coming back again?

Thanks in advance!

Asked by -eat-the-rude- 13 hours ago

Last reply by r7pxrv 1 hour ago

Printed documents always has FIREFOX printed on the top

Im not sure why it is happening but everytime I print out a document, it is printing FIREFOX on the top of the left hand side of the page and ABOUT BLANK on the right. I … (read more)

Im not sure why it is happening but everytime I print out a document, it is printing FIREFOX on the top of the left hand side of the page and ABOUT BLANK on the right.

I have to print out lots of documents and this does not look professional.

Can anyone tell me what I have to do to stop this.

Many thanks

Asked by janetwilliams123 1 hour ago

Last reply by TyDraniu 1 hour ago

UNABLE TO RESTORE MY DATA ON BOOKMARKS, OPEN TABS AND HISTORY

Hi I had restalled my laptop and hence firefox on laptop. But after that, I have been unable to retrieve my old data from firefox. All my bookmarks, history, open tabs… (read more)

Hi I had restalled my laptop and hence firefox on laptop. But after that, I have been unable to retrieve my old data from firefox. All my bookmarks, history, open tabs have been lost. Please help me resolve this issue urgently.

Asked by shilpasonika 3 hours ago

Last reply by Paul 3 hours ago

I can't restore bookmarks after reset

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Ma… (read more)

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

Asked by starfish3865 18 hours ago

Last reply by RobertJ 4 hours ago

not even able to open google.com in firefox, in chrome everything works fine

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure conne… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.


When clicking advanced button there is no way to proceed:

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust www.google.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate

Asked by jadhavsagarpune 5 hours ago

Last reply by TyDraniu 5 hours ago

Redirect Issue in firefox browser

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate… (read more)

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate issue and data hijacking. But i have been using same sites earlier too without any issue. Also those sites are just articles on site without any personal information. From last 2 days i am also getting redirecting issues. First site to redirect to during google search is bestbonusprize.life then if i disable adblocker it just keep redirecting. I don't have any issue accessing same site in google chrome. I just have firefox installed till 4 days earlier, but when i start getting issues i installed chrome to test if i am getting same issue but all work good in chrome. One of the main change from earlier is i was in different location using different wifi provider. It could be one of the issue but i am not sure as other people using same wifi don't have much issues. Plus things work fine in chrome. I tried using anti-malware but malwarebyte is only available for window and i don't know any thing about anti-virus and malware removal for ubuntu as never needed it. Please guide me for securing my firefox browser. Regards.

Asked by traptit1 21 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Increasing font size in Thunderbird on an iMac

I am also pulling my hair out trying to increase the font size in Thunderbird. I have tried the several options described in the solutions offered 'here' but to no avail.… (read more)

I am also pulling my hair out trying to increase the font size in Thunderbird. I have tried the several options described in the solutions offered 'here' but to no avail. My latest attempt was using:

@namespace url("{\field{\*\fldinst{HYPERLINK "http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"}}{\fldrslt \cf4 \ul \ulc4 http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul}}");\ \ /* Mail Toolbar */\ \

  1. mail-bar3\

\{ background-color: cyan\'a0!important;\

 font-size: 16pt\'a0!important;\

\}\ \ /* Menu Bar font */\ menubar > menu\ \{ font-size: 16pt\'a0!important;\ \}\ \ /* Submenus and context menus font */\ menupopup,popup \{\

   font-size: 14pt\'a0!important;\

\}\ \ /* Folder Pane font */\

  1. folderTree > treechildren \{\
 font-size: 10pt\'a0!important;\
 font-family: Verdana\'a0!important;\

\}\ \ /* Threads Pane font */\ .tree-rows \{\

   font-size: 12pt\'a0!important;\
   font-family: Verdana\'a0!important;\

\}}

in, as suggested, the userChrome.css file in a Chrome folder in the Profiles folder in TB. I didn't observe any changes other than in the userChrome.css file itself. The following script was in the file after I'd started up TB again:

{\rtf1\ansi\ansicpg1252\cocoartf2638 \cocoatextscaling0\cocoaplatform0{\fonttbl\f0\fnil\fcharset0 Menlo-Regular;} {\colortbl;\red255\green255\blue255;\red51\green51\blue72;\red255\green255\blue255;\red7\green70\blue215; } {\*\expandedcolortbl;;\cssrgb\c25882\c26275\c35294;\cssrgb\c100000\c100000\c100000;\cssrgb\c0\c37647\c87451; } \paperw11900\paperh16840\margl1440\margr1440\vieww11520\viewh8400\viewkind0 \deftab720 \pard\pardeftab720\partightenfactor0

\f0\fs26 \cf2 \cb3 \expnd0\expndtw0\kerning0 @namespace url("{\field{\*\fldinst{HYPERLINK "http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"}}{\fldrslt \cf4 \ul \ulc4 http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul}}");\ \ /* Mail Toolbar */\ \

  1. mail-bar3\

\{ background-color: cyan\'a0!important;\

 font-size: 16pt\'a0!important;\

\}\ \ /* Menu Bar font */\ menubar > menu\ \{ font-size: 16pt\'a0!important;\ \}\ \ /* Submenus and context menus font */\ menupopup,popup \{\

   font-size: 14pt\'a0!important;\

\}\ \ /* Folder Pane font */\

  1. folderTree > treechildren \{\
 font-size: 10pt\'a0!important;\
 font-family: Verdana\'a0!important;\

\}\ \ /* Threads Pane font */\ .tree-rows \{\

   font-size: 12pt\'a0!important;\
   font-family: Verdana\'a0!important;\

\}}

but, alas, no change in the fonts in TB. (and this script means very little to me). I have also tried the changes in the Preferences/Config Editor - again, a disappointment. Any help would be gratefully received as both I and my partner have poor eyesight due, in part, to age and we do need much larger font. Outlook, perhaps?

Asked by agency-most-03 1 day ago

Last reply by Matt 6 hours ago

SSL settings to send an e-mail

When I try to send an e-mail I get a message that says that the client host rejected it and tells me to enable SSL in my client. This just began today (June 30). Howeve… (read more)

When I try to send an e-mail I get a message that says that the client host rejected it and tells me to enable SSL in my client. This just began today (June 30). However my Thunderbird settings indicate that my connection security is SSL/TLS. What more do I need to do to enable SSL and be able again to send e-mails? My e-mail provider is frontier.com

Asked by rdbulkley 15 hours ago

Last reply by Matt 6 hours ago

GMX Email

Not so much a question as information really. I had to close and uninstall the GMX App because it became too problematic. Wanting me to verify my account all the time, so… (read more)

Not so much a question as information really. I had to close and uninstall the GMX App because it became too problematic. Wanting me to verify my account all the time, sometimes more than once a day. There really wasn't any unusual activity I would have noticed and asked for help. I kept sending messages that seemed to have no effect. It was really time consuming. Perhaps they wanted me to give them more than one account to manage, but as I'm a bit of a technophobe I could imagine too much going wrong. They were telling me that my login details were wrong when they weren't. I had them written down. The end came when they with-held my emails, and gave me only restricted access. I didn't feel that I had any choice at that point. I thought I should let you know as you had it listed as a suggested login. I won't be using it again. I have been with Google for a good number of years now and have never once been asked to verify my account. I actually wondered if it had been hacked, so that really was the only course of action I could take. Just so you know that I won't be choosing it as a login. I am hoping that you will remove it from the suggestions as I am relieved to be out of the nightmare that it became. It's kind of you, but there really isn't any need for help to fix it. Closing it down did the trick.

Best wishes Jackie

Asked by Nanna Jack 9 hours ago

Last reply by Paul 6 hours ago

PDF preview's download button changed behaviour.

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button fro… (read more)

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Asked by playpig_ 3 months ago

Last reply by Terry 7 hours ago

Cannot go to onedrive.live.com

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but … (read more)

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but just shows a blank page in Firefox.

I've tried in various locations, so it's not my connection. I am running the latest version of Firefox (102.0 64 bit)

Asked by richardsimmonds250 2 days ago

Last reply by Mamoon 7 hours ago

In Firefox no download/upload popup window is appearing

I've been using firefox for so long, but now I'm having an issues where I'm not able to download anything. Whenever I click on either download or upload buttons, no windo… (read more)

I've been using firefox for so long, but now I'm having an issues where I'm not able to download anything. Whenever I click on either download or upload buttons, no window popups. I tried Brave browser with same, but it crashes. This problem started on Firefox. Helps would be appreciated. (Sorry due to same issue I can't upload screenshot/video sample of the problem).

Asked by grvrawat999 1 month ago

Last reply by Terry 7 hours ago