Thunderbird Support Forum

I use Thunderbird on a few machines. I take emails from one machine to another by putting the emails in a folder, then attaching the two related files to an email to myself. When I get the attachments on the next machine, I save the files to a hard drive folder containing my email folders. I exit Thunderbird and restart it and there's the folder with the transferred emails. I've recently added a 64 bit machine to the mix. I have a problem in that the 64 bit machine will not see the transfer folder when emailed from a 32 bit machine. If I copy the files to a flash drive from the 32 bit machine and then onto the 64 bit machine, then it sees the folders. Any ideas how I can fix this? It's a pain to be using flash drives back and forth. Thanks.

The error message is:

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Version 102.9.0

Have more than one mailbox; only happens with one of several

Thanks in advance

I have wondered in the past, why the Inbox file (without extension) is so big. Today I moved all subfolders and remaining message from the Inbox. So there is literally NOTHING in the Inbox, but the Inbox file is still nearly 3 GB. How is this possible?!? Are there invisible files, settings, etc. saved in it? Is there a way to reduce the file size?

Also the Drafts folder/file is 1 GB but there is nothing in it. I just emptied the Junk folder and it still shows up with nearly 1 GB. This is very strange.

Please advise! Thanks!

Recently Thunderbird has had to compact INBOX every time I delete even one email. This is a real nuissance. I didn't used to do that and rarely did it tell me it needed to do that. Now I made the mistake of letting it compact without permission. A REAL NIGHTMARE!!! PLEASE HELP

Somehow both Firefox and Thunderbird were deleted from yo computer. I added them back, but my 30,000 emails were gone. Can I get them back or did I mess up by re downloading them?

Can not send email. I get: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 2601:341:4300:4450:b9e4:26af:b352:eca9 o9mb128933832ybj.

I am using the current release, 102.9.0 (32-bit). When writing a new e-mail, I often need to paste text copied from from a previously sent e-mail. From time to time but not consistently, the text editor fails in the following ways: 1. Mixed text (bold followed by roman) is shown wholly in bold. 2. The pasted text is not displayed but is present in the file and can be seen after saving and re-opening from Drafts. 3. The pasted text appears in some other place than expected.

The image is a screenshot of part of a typical e-mail from or to which I would be copying elements.

1. I am customer of Ionos, formerly 1&1, who host my website and an associated email address. On 14 February, Ionos advised me I would be unable to download emails from their server after 25 April unless the email program supported TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

2. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

3. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

My thunderbird program has suddenly started to display the mail from only one of my four accounts. The accounts can be seen flashing behind the default on startup but I cannot find a way to display them as they were before and as they work on other machines I have. This is a toshiba laptop which has worked perfectly with thunderbird till now.

HI Anyone Have found this problem and was alerted by My Community Voice Kent who noted their alerts were not being delivered. I tthen did tests from two other emails accounts and these tests failed to deliver. Any help will be appreciated but sadly not via my email.

Delivery has failed to these recipients or groups:

Alan Outlook (alangjones44@outlook.com) The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.

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alangjones44@outlook.com Remote server returned '554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Microsoft Unified Storage is full. QuotaExceededException: Microsoft Unified Storage is full.[EndDiagnosticData] [Stage: DeliverMessage]'

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Thunderbird/102.9.0

Content-Language: en-US To: Alan Outlook <alangjones44@outlook.com> From: Alan Jones <alangjones44@outlook.com> Subject: test Disposition-Notification-To: Alan Jones <alangjones44@outlook.com> X-Antivirus: AVG (VPS 230326-4, 26/3/2023), Outbound message X-Antivirus-Status: Clean X-TMN: [YOQgPHpK0lOGRRSYULL8Gp8NQpJqp8WduD23ggnVn2km9ijTMZG+iwpC8pYr6ghM] X-ClientProxiedBy: LO2P123CA0084.GBRP123.PROD.OUTLOOK.COM

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Final-Recipient: rfc822;alangjones44@outlook.com Action: failed Status: 5.2.2 Diagnostic-Code: smtp;554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Microsoft Unified Storage is full. QuotaExceededException: Microsoft Unified Storage is full.[EndDiagnosticData] [Stage: DeliverMessage]

X-Display-Name: Alan Outlook

ForwardedMessage.eml Subject: test From: Alan Jones <alangjones44@outlook.com> Date: 27/03/2023, 14:55 To: Alan Outlook <alangjones44@outlook.com>

test

Hi,

It seems that I deleted a folder from Thunderbird by mistake somehow while clicking on it with the mouse, it moved and disappeared. In the activity manager it says folder deleted!

I cannot find the folder in the trash or deleted folders or anywhere else. However, whenever I search in the global search for emails that are in that folder, the folder appears under the list of folders on the left, but when I click on the messages they don't open as if the folder doesn't exist.

Please advise how to find that folder and recover. I'm using IMAP - Office365.

Thanks in advance.

Hello, Is TB in the future going to be able to access Godaddy Office 365 mail exchange without Owl. I have many email accounts (different domains) on Godaddy and it seems I have to purchase a Owl license for each domain email, is this correct.

Thank you JR

Does anyone know why some sites say to use

export.imap.aol.com

and others

imap.aol.com

I've recently migrated from POP3 to IMAP on my AT&T account, which uses sbcglobal.net in the Yahoo domain. I set up my outgoing server to be smtp.mail.yahoo.com through port 465 using SSL/TLS connection security and Oauth2 authentication, all unber Win10.

When i try to send an email, I see what looks like a browser window open up with the title "Enter credentials for my_email@sbcglobal.net on smtp.mail.yahoo.com. This window remains open only a few seconds with the a URL of

https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=my_email%40sbcglobal.net

The windows them closes. If I wait long enough or cancel the send operation I see a popup that says

Send Message Error "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.mail.yahoo.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

My default browser is chrome and I assume a Chrome window gets opened directed towards that URL. If I open a browser window and enter the above URL, I see "This site can’t be reached localhost refused to connect" from either Chrome of Firefox. I am absolutely certain my password is correct, so what am I doing wrong?

How can I import my intact profile that TB lost if the import dialog doesn't show the hidden /home/linux/.thunderbird folder ? My Nemo is set to & shows it, but I see no way to make that happen in TB running on Linux Mint 20.3 to do the import. Am I missing something ?

I get emails via Thunderbird on both my iphone and laptop. Deleting from one does not delete on the other. So I have to go through emails twice deleting the same ones. What control am I missing?

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

Hello,

I have created an HTML signature for my account which is always inserted. So far so good. However, each time the character -- is also inserted, which according to the support pages HTML signature is obviously even intentional. [[Signatures|https://support.mozilla.org/de/kb/signaturen#w_html-signaturen]]

For me the question is, how do I make it disappear? Does anyone have a tip for this?

Thanks in advance