Thunderbird: Mail account setup is failing despite correct credentials auto-detection of server profiles

Hey, I want to set up my .gmx.de mail account in thunderbird (140.10.0esr (64-bit), Mozilla Thunderbird Snap for Ubuntu). it used to work, on my phone and the gmx website… (read more)

Hey, I want to set up my .gmx.de mail account in thunderbird (140.10.0esr (64-bit), Mozilla Thunderbird Snap for Ubuntu). it used to work, on my phone and the gmx website it is working. I did not change any of my credentials but suddenly it raised the "unable to log in to ..." error on my laptop only (Ubuntu 24.04.4 LTS). After several tries I deleted the account and tried to set it up again from scratch. It finds a server profile which is consistent with the one on my phone (where it is working just fine) but login is not possible using the same password.

Open 1 1

Consitent font size across HTML mail and signature in Thunderbird

Hi community, I want to have the same font and font-size in: my HTML message body text my signature.html file so I can send consistent and nice-looking e-mails, like … (read more)

Hi community,

I want to have the same font and font-size in:

  • my HTML message body text
  • my signature.html file

so I can send consistent and nice-looking e-mails, like you would expect.

Here are my current settings:

  • Settings > General > Language & Fonts > Fonts >
    • Default font: Arial
    • Size: 12
    • Advanced: For both "Latin" and "Other Writing Systems" I have the settings you can see in the attached screenshots.

I heard that these settings are for personal viewing.

  • Settings > Composition > HTML Style >
    • Font: Arial
    • Size: Medium

I heard that these settings are for viewing by recipients.

The first line of my signature.html file looks like this: div style="font-family: 'Arial'; color: #222; line-height: 1.0; font-size: 14px;"

There is always a slight font size mismatch of the message text with my signature.

I unsuccesfully tried tweaking the html font size values in px or pt to match the given size in Settings > Composition > HTML Style for Medium or Large.

It seems that the available font size granularity of Medium or Large just does not match corresponding pixel or point values?

I would be extremely grateful if someone can guide me on how to achieve this!

If there is no valid solution for this problem, I'm happy to open/report an issue on this.

Thank you and have a wonderful day

Open 1

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. Folders are no longer in alphbetical order.

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. All was OK for awhile. One day all of my Local Folders were no longer in alphabetical order.… (read more)

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. All was OK for awhile. One day all of my Local Folders were no longer in alphabetical order. Some folders, like Outbox are under Local Folders. Is there a fix? Please don’t tell me to uninstall and re-install.

Open 4 12

Problems adding new hotmail accounts.

Hi have various hotmail and live accounts already active in Thunderbird. Tonight, I tried to add a new hotmail account for my mom. The hotmail account is active and work… (read more)

Hi have various hotmail and live accounts already active in Thunderbird. Tonight, I tried to add a new hotmail account for my mom. The hotmail account is active and working well using the microsoft web browser.

I tried to add the new email to Thunderbird and in the first stage a green box with a checkmark appears " saying Configuration found in mozilla database.

IMAP box says: Incoming Imap SSL/TLS outlook.office365.com

Outgoing SMTP STARTTLS smtp-mail.outlook.com

username xxxxx.hotmail.com

I press done, and a yellow box appears saying "Unable to log in at server. Probably wrong configuration, username or password. Now I did notice on my other hotmail accounts in Thunderbird, the outgoing says: smtp.office365.com and NOT smtp-mail.outlook.com I tried making the new account exactly like my other 5 live/hotmail accounts. Outgoing> smtp.office365.com. And still no go. The new email addy won't connect.

So I thought, maybe it's a bad email or the way I created it. So I created a NEW hotmail email address and same thing. Followed all the steps and same yellow non connect error box appears. The setup in the picture is exactly like my other accounts - and they all work fine. Has anyone tried to add a hotmail addy recently? I never had these issues when I set up the other addresses 4 or 5 years ago. Thanks guys

Open 1

Thunderbird and connecting to hotmail very shaky and mostly unsuccessful

I am having issues getting thunderbird to connect to my 2 hotmail accounts over the last week or two. According to isitdownrightnow.com, outlook has been down for about 2… (read more)

I am having issues getting thunderbird to connect to my 2 hotmail accounts over the last week or two. According to isitdownrightnow.com, outlook has been down for about 200 days and is this really the case? My wife is not having any issues with her hotmail accounts, but I am. I have tried several different settings and attempts and did seem to have it setup, only for it to fail again and again.

This is getting ridiculous. I am using Windows 10 Pro and I am using Thunderbird 150.0.1 (64-bit). I am using Avast Antivirus and Comodo Firewall, but my gmail and yahoo mails are just fine. If anyone here has any information that I am missing or maybe I am making some kind of mistake in my setup, I would really appreciate any and all help or suggestions. Please ask for details about my setup and I will be happy to provide it. Thanks, Shawn

Open 1 1

I see others in their email, have a standard ending with their credentials per se, like a "footer" if you will,is it possible to set that up in my Thunderbird?

I would like to know if possible and or how to set up a standard "footer" if you will, to end my emails with. I am humbled to have several initials after my name, and wou… (read more)

I would like to know if possible and or how to set up a standard "footer" if you will, to end my emails with. I am humbled to have several initials after my name, and would like to be able to have a standard button or actino to perform, to shortcut those answered emails with that sign off... Is is possible? Thank you

Open 2 2

I can't click the green lock icon in the URL bar of the web browser that launches within Thunderbird.

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the gree… (read more)

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the green lock icon in the URL bar to check the details, but I can’t click it.

Does a green lock icon mean a secure connection has been established?

Open 3 1 18

Why does one account have a different color in the left panel?

I have two Gmail accounts and one school account that uses Office 365. In the left panel where the inbox, drafts, etc. are, the Gmail accounts are listed in blue but the … (read more)

I have two Gmail accounts and one school account that uses Office 365. In the left panel where the inbox, drafts, etc. are, the Gmail accounts are listed in blue but the school account is listed in white. I can't see any reason for this difference in the accounts' settings. What does the difference indicate?

Open 1 6

using thunderbird --under file tab is "email link" -- nolonger works with Windows 11

When attempting to send a web address under "file" tab using Thunderbird, there is an offering "email Link". "email link" does nothing with Windows 11 but worked with Wi… (read more)

When attempting to send a web address under "file" tab using Thunderbird, there is an offering "email Link". "email link" does nothing with Windows 11 but worked with Windows 10? I have to copy and paste to send a web address to a mail recipient.


                                     tj28@optonline.net
Open 5 16

Impossible to connect to a Google account

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a … (read more)

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a "private" account, not to a "workspace".

When trying to connect to a Contact list, after the Oauth window and the authorisation to share data from Google accounts, the app answer "Connexion impossible" (I am a French user).

When trying to connect to Calendars, Google's window asking authorisation to share data comes back after clicking "authorise".

Open 6 46

yahoo login popup with Thunderbird 147 - "something went wrong"

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a differen… (read more)

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a different device." Also popup once closed it opens instantly.

i can sign in normally from browser. thunderbird version is 147

is there any fix about this?

thanks for any help

regards

Open 29 1 418

Spam Filter Issue

Hello, I get oftem spam mails with a header like the following: from:Singles50 subject:Momenti speciali insieme per gli over 50 Reply-To:reply_to@miracel001.entrydns.org&… (read more)

Hello, I get oftem spam mails with a header like the following: from:Singles50 subject:Momenti speciali insieme per gli over 50 Reply-To:reply_to@miracel001.entrydns.org>

I tried to create a filter adding as personalized condition "Reply-to" that Thunderbird saves in the msgFilterRules.dat as: condition="OR (\"reply-to\",contains,@miracel001.entrydns.org)"

There is no way to get any filter working, do you have a suggestion on how to fix this issue ?

Thanks

Open 1 22

Help recovering emails and my folders after changing server settings

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any … (read more)

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any way to get these recovered?

Open 1 13

Blank Tabs on top of page

Good afternoon! We use Thunderbird for our business across several computers. However, on the main computer, we've suddenly received blank tabs at the top of the page, as… (read more)

Good afternoon!

We use Thunderbird for our business across several computers. However, on the main computer, we've suddenly received blank tabs at the top of the page, as if an open email thread is there. There are about ten or so of these blank open tabs, and you cannot exit them. The X button doesn't work on them, nor does Ctrl + W.

I've uninstalled and reinstalled the software, and we've tried a shutting everything down and restarting the computer, but nothing seems to get rid of the tabs.

Is this an issue others have experienced and, if so, what's the best remedy for it?

Thanks in advance!

Open 1 15