Thunderbird Community Forum

I recently upgraded to TB 128.14 Oesr (64, Win 10). I’m a bit conservative about upgrading anything – as upgrades often waste a lot of time – if not risk justified.

Basically, If it’s workin’ well enough (cost vs benefit) …… well … “don’t fix it” – even though … “if it ain’t broke, doesn’t mean it isn’t sub-optimal”. Here, it seemed worth the risk.

My prior TB version – nope, I don’t remember which it was (is that in a log?) incorrectly identified bookoo normal e-messages as “junk” (junk filter deactivated) wasting a LOT of my time to move them back to the “indox”.

It also – CORRECTLY ID’ed – a big lot of data sucking spam as “junk” (junk filter still deactivated) for my PUBLIC e-address (expected spam magnet) – alerting me of the quantity of (expected) spam I was actually getting (my free Omaha steaks are on the way).

After upgrading (to TB 128.14) I don’t get any, well much of that spam any more (got a couple today) – hurrah (maybe)!! I don’t see it any more. It is gone completely (mostly, ostensibly) and the problem is – I do want to SEE it – all of it – in a “spam folder / directory” nd not in trash– wherever it is – to make sure it is NOT mis-ID’ed as spam – when actually an important message maybe telling me I’ve won the FIFA email prize!

So … “the game is a’foot! Holmes! How can I track down that missing spam – to see ALL of it – to verify it’s identity?

I suspect my hosting company – Hostinger – may be involved – as I did verify, previously, with my previous TB version – that they COULD see into my TB account structure. Can’t find it now, but previous did see MY TB account named “Aviation”. They, Hostinger, said THEY aren’t “moving” anything anywhere – not into “Junk”, anyway. Are they lying (as popular as that has become recently)?

I’m not smart enough to understand DKIM (though I could get that way) just want to see ALL email sent to ALL my e-addresses that didn’t get there – wherever it is (not immediately, I would hope)!

Merci,

Dru

All of a sudden Thunderbird won't get my incoming emails from att.net (currently.com)

I have been with Primus communications for many years, they are no longer supporting email address and I have to sign up with a new company they have nominated. I want to know if how my emails are managed in my Thunderbird screen will all be transferred and that I will continue as normal with Mozilla Thunderbird

A few months ago I installed Thunderbird onto a new PC having previously used it on a previous PC (so I'm not a newbie).. However I'm seeing a persistent issue that I never saw before...

I've a regular contact whose name I won't specify but let's call him Roger Smith. What happens is that whenever I post something on a forum (such as this one) and somebody replies, the replies look as if they came from Roger Smith - even though he's got no connection with the actual forum.

It doesn't happen with every forum - for example it doesn't happen with this one - but it does affect most of them. Has anyone else ever reported this and is there anything I can do to correct it?

My email messages format has changed. Used to be a very readable format now it has changed to a bunch of links with small wording. Example - an email from Swansons: [Swansons](https://www.swansonvitamins.com/)

[Health concern](https://www.swansonvitamins.com/health-concerns)

[Supplements](https://www.swansonvitamins.com/supplements)

[Women's health](https://www.swansonvitamins.com/womens-health)

[Men's health](https://www.swansonvitamins.com/mens-health)

[Email us](mailto:customercare@swansonsupport.com)

[Call us](tel:18008244491)

[Commit to your health transformation](https://www.swansonvitamins.com/help/company-information/top-10-faqs/10-faqs.html)

[Learn more](https://www.swansonvitamins.com/help/company-information/top-10-faqs/10-faqs.html)

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[Swanson](https://www.swansonvitamins.com/)

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we are still repeatedly receiving login prompts asking us to re-enter the password for that account.

For your reference, the account in question is a Gmail account.

It seems the client may have changed their email password, but since the account has already been removed from Thunderbird, we do not understand why the application continues to request login credentials for it.

Could you please advise on the cause of this issue and how to resolve it?

Thank you for your assistance.

My wife and I both have Thunderbird accounts. The issue is that when we open Thunderbird, both accounts show on one screen. Is there any way to separate logins and only show each of our accounts on the screen?

Thanks, Sam Orner

Is there currently a way to add a searchable comment or text note to incoming emails? I often wish for a way to help organize and/or find notes about specific topics that aren't listed in the subject or body of the text. If there is not a field or other way to do this, can it be added? Thanks

When I try to open Thunderbird it keeps giving me a message that it is trying trouble install a new helper tool and asks for my password. I do so, hit the Install Helper button, and then nothing ever happens. I get a spinning beach ball and it never opens no long how I wait. I would be very grateful for any suggestions or advice on what to do.

3 дня назад перестали приходить письма - вышла ошибка авторизации. Пароль точно верный (через браузер все работает) и работает Thunderbird на другом ПК. Снес мозиллу, касперского, пробую заново создать почту, не дает, смотрите скриншот 1. Потов выдает ошибку смотрите скриншот 2. Вообще не могу понять что не так! На другом ПК все работает. переносил профиль с другого ПК на свой все тоже самое - ошибка авторизации. Куки разрешены, в исключения gmail.com добавил в Thunderbird Куда копать, что искать?

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

I have created several categories that I use to assign a color to each of my calendar event entries. When I do this, the event shows a very thing stripe of my assigned category color down the righthand side of the entry. I would REALLY like the entries to be colored entirely with my category colors rather than that tiny stipe. Is this feature available and if not, I am hoping it can be considered in the very near future.

Using Thunderbird version 140.8.0esr on Windows 10 . Been trying to reorganize local folders. Thunderbird is NOT correctly alphabetizing local folders. I've beaten myself to death googling for answers, and nearly every entry claims you can right click on the account name and select "Reset Folder Order" and it will take care of it.

there IS no such option! Anywhere!

Other answers claim you can drag the folders manually into the correct order. Not happening!

There must be a real answer to this issue. Where do I find it? And please don't advise upgrading to Windows 11 - this CPU/motherboard won't support 11.

Hello, I have selcted the option "Expunge" under Settings -> Server-Settings -> Message-Storage. The intention was to delete messages from the server of ma Email-Provider (GMX). Unintentionally however, the result was, that instead, the Messages have been deleted from my local computer. Can I recover them? They do not appear in the Recycle Bin.

I am using Version 149.0.2 (64-Bit) on a Windows Computer.

Thank you in advance, Michael Gerkens

Can I just copy the entire profile folder and name it as a backup or do I have to copy the contents of the folder?

I just want to create a backup to include all my email messages.

Thanks