When messages arrive, there is no sound

This has happened quite recently. I receive messages and I can see from the icon on the status line how many have come in. However, there is no sound. I have looked a… (read more)

This has happened quite recently.

I receive messages and I can see from the icon on the status line how many have come in. However, there is no sound.

I have looked at Settings........ Incoming Mails.......... When new messages arrive.....

Play a Sound is ticked and I have chosen Default system sound and tested it on this screen.

Can you help please? In the simplest language possible...........

PS - I have a sound bar which works

Asked by Bonnie2 15 minutes ago

Lost session

Hello! I'm a daily user of firefox and for years I've used the pinned tabs to save my current videos, websites, whatever so I can watch later. Never had any major prob… (read more)

Hello!

I'm a daily user of firefox and for years I've used the pinned tabs to save my current videos, websites, whatever so I can watch later. Never had any major problems, if I accidentaly closed a firefox window with the pinned tabs while having another firefox window opened, I would just "Restore previously closed window" and get all my stuff back. But now, from yesterday night 2025-08-31 to this morning 2025-09-01, I opened firefox on my PC and my tabs were not there, there was also no option to restore the previous session or window, I simply lost all the stuff I had stored.

I perused the files in the dir `sessionstore-backups` of my profile and they are all from this day, not from the previous day.

Is there any way you guys store those backups from previous sessions when syncing my data to your servers? Can I recover these at all?

Cheers

Asked by pedro.msoares.mendes 1 hour ago

Every since I updated my MacBook Pro to 142.0.1 (aarch64), Firefox locks up & has to be Force Quit

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please upd… (read more)

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please update the app ASAP so I don't have to convert to Google Chrome. Thank you!

Asked by K P 2 hours ago

What happened to our great little browser that just worked?

Once upon a time Mozilla Firefox was a great little browser..No clanging bells and whistle and sirens that pestered one about all the great wonderful features, each one a… (read more)

Once upon a time Mozilla Firefox was a great little browser..No clanging bells and whistle and sirens that pestered one about all the great wonderful features, each one a must have. Page after page of 'look at all the meat things we added." And maybe, justcmaybe, we could get around to what we wanted to do and look up the next showtime. A simple Blue smiley button that also said "New!" somewhere up top, perhaps a little bigger than the others and blinking/winking😎every now oand then would do. When did Mozilla decide it was all about Mozilla, and not about the customer, and tell us so every update. You know, like Micro squash does?😒 ry now🙃

Asked by Mike Travers 2 hours ago

Bookmarks reset

So the other day I spent hours deleteting old bookmarks (and bookmarks that have for some reason duplicated) from firefox browser, alongside tagging them and other housek… (read more)

So the other day I spent hours deleteting old bookmarks (and bookmarks that have for some reason duplicated) from firefox browser, alongside tagging them and other housekeeping things but when I went back into the manage bookmark page all the things I did yesterday had reset so all the bookmarks I had deleted came back all the tags (but one) I made gone. So how do I stop bookmarks resetting to what they were?

Asked by ellied66 2 hours ago

What happened to our great little browser that just worked?

Once upon a time Mozilla Firefox was a great little browser..No clanging bells and whistle and sirens that pestered one about all the great wonderful features, each one a… (read more)

Once upon a time Mozilla Firefox was a great little browser..No clanging bells and whistle and sirens that pestered one about all the great wonderful features, each one a must have. Page after page of 'look at all the meat things we added." And maybe, justcmaybe, we could get around to what we wanted to do and look up the next showtime. A simple Blue smiley button that also said "New!" somewhere up top, perhaps a little bigger than the others and blinking/winking😎every now oand then would do. When did Mozilla decide it was all about Mozilla, and not about the customer, and tell us so every update. You know, like Micro squash does?😒 ry now🙃

Asked by Mike Travers 2 hours ago

Firefox with newest update not working

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tri… (read more)

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tried opening Firefox by tapping on the icon. Firefox tried to open but immediately closed. This keeps happening, even now. I did get one message from my phone saying "this version of Firefox is not compatible with your phone". Never had any problems like this before.

Asked by stevecripe57 3 days ago

Last reply by stevecripe57 2 hours ago

I can't access my Wordpress blog on Mozilla

After 11 year I suddenly can't access my Wordpress blog on Firefox. I have to use Chrome to access it - with no problems. I have been on Ubuntu Elementary for years years… (read more)

After 11 year I suddenly can't access my Wordpress blog on Firefox. I have to use Chrome to access it - with no problems. I have been on Ubuntu Elementary for years years and have never had difficulty accessing my blog. I have uninstalled and re-installed Firefox twice, I have emptied my entire cache and cookies. I also tried to empty my DNS on Ubuntu Elementary but my version doesn't have DNS. The problem started 24 hours ago.

Asked by stuartbramhall 2 hours ago

Seqouia 15.6.1 breaks FOEX extension

HI, After upgrade to Seqouia 15.6.1 an extension for developing Oracle APEX applications breaks Firefox. It is the only extension I have installed. Console information is… (read more)

HI, After upgrade to Seqouia 15.6.1 an extension for developing Oracle APEX applications breaks Firefox. It is the only extension I have installed. Console information is not really that helpful. Maybe you can make some head and tails about it.

Asked by raymond31 8 hours ago

Last reply by raymond31 2 hours ago

Suddenly can't connect to major parts of Delta.com

Whhhhyyyyyy am I suddenly unable to access certain parts of the Delta.com website?? I had no problem with the website re my outbound flight and now I can't access any in… (read more)

Whhhhyyyyyy am I suddenly unable to access certain parts of the Delta.com website?? I had no problem with the website re my outbound flight and now I can't access any info on my return flight on their "flight details" page. They had to send me a screenshot of what they had on their screen because I cannot get it on my own screen. I am worried as I get closer to my departure date that I still will not be able to access my flight info and will not be able to check-in! They told me to change browsers! Help! 😳

Asked by TikvahCo 23 hours ago

Last reply by TikvahCo 3 hours ago

problem with transferring email data to another computer

Hello, I need help with transferring my email to another computer, I don't see the Thunderbird profile in the folders, I only have the folder as in the attached photo, ho… (read more)

Hello, I need help with transferring my email to another computer, I don't see the Thunderbird profile in the folders, I only have the folder as in the attached photo, how can I fix it?

Asked by Patryk Wiśniewski 3 hours ago

Selecing Get Messages hangs on Checking mail server capabilites

My Thunderbird program stopped receiving email messages 8/21/2025 and when selecting Get Messages, it hangs up on Checking Mail Server Capabilities and that's as far as i… (read more)

My Thunderbird program stopped receiving email messages 8/21/2025 and when selecting Get Messages, it hangs up on Checking Mail Server Capabilities and that's as far as it goes and no new messages are received.

My ISP's website IS receiving my email messages and I can read them there but I prefer reading and replying on Thunderbird instead of their website.

One solution on the forum suggested disabling STARTTLS. When I put that in the search bar in Settings it says it's sorry but it didn't find anything like that.

Asked by Joe D. Morgan 3 hours ago

unable to setup hotmail account

Hi, I am trying to setup Thunderbird for the first time on my mac (OS Sequoia 15.6.1). No problem with E-mail clients except the hotmail client. I am always stuck at thi… (read more)

Hi,

I am trying to setup Thunderbird for the first time on my mac (OS Sequoia 15.6.1). No problem with E-mail clients except the hotmail client. I am always stuck at this error message that authentication failed after I type in my password. I added manually an outgoing server for microsoft as described in some older post but I am unable to find to setup IMAP manually in the Thunderbird account settings. I believe I will have only the option to do so after I pass the authentication error. I also added some exception as recommended in some older forum post but it also didn't help.

Any suggestion what could solve the problem?

Asked by sauerbierhenry 1 day ago

Last reply by sauerbierhenry 3 hours ago

G Mail Compatibility

Hi. I have been using Firefox with DuckDuck Go extension for maybe 6 - 7 years now. This worked well with Gmail, no issue. Since July 2025, an update came through in … (read more)

Hi. I have been using Firefox with DuckDuck Go extension for maybe 6 - 7 years now. This worked well with Gmail, no issue. Since July 2025, an update came through in Firefox and now an issue with Gmail. The mail opens properly but after 5 to 20 minutes the responsiveness slows down to stop. A pop up above the mail view states that Firefox is causing the slow down and there is a button to press to stop the issue. When pressed, the mail screen is frozen and I have to exit the G mail and restart. I have uploaded the most recent version of Firefox.

Firefox Ver 143.01.1 64 bit.

Windows 11 Pro

Cannot find the version of G mail used, but it is the latest update.

I have contacted G Mail about this issue as well.

How to resolve the issue, going on since sometime in July? I was hoping that a recent update by Google or Firefox would resolve, but it has not.

Very annoying especially when corresponding or trying to load attachments. Please help.

stickum333@gmail.com

Asked by stickum333 4 hours ago

Calendar autocomplete not work

Hello! I have a calendar connected via DAVMail (Exchange Server 2019), everything works. But when I create an event in the calendar and start adding participants, autocom… (read more)

Hello! I have a calendar connected via DAVMail (Exchange Server 2019), everything works. But when I create an event in the calendar and start adding participants, autocomplete does not work (there is no list to choose from the address book).

I have an LDAP address book configured for Global Address List (GAL) exchange.

I also imported the address book to Cardbook via .vcf.

How do I set up autocomplete in the calendar? (When writing an email, autocomplete works)

Asked by Santa 5 hours ago