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Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. UID: 1119946254

Hi,

I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't work with FF. What could be the problem?

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

Hello,

About a month or so ago, I noticed the New Tab "+" button was missing on the right hand side of the tabs bar. Also missing is the "arrow" for clicking tabs rightward (the left "arrow" for clicking tabs leftward is still present). After a Firefox update today, I had hoped it would come back but it is still missing. I opened "customize toolbars" and clicked "restore defaults" but the New Tab "+" button is not listed as an option! Is this yet another bug that Mozilla claims is a "feature" that no one asked for (like erroneously moving the tabs bar to the top)?

Thanks.

On my wife's computer is a IMAP Email account. Cox moved our servers to Yahoo. Since then filter rules are set in Thunderbird, but they don't work on her computer. I have tried setting filter rules to work before or after determining as junk and deleting those listed in filter rules. I would prefer to see all junk deleted at the server level before reaching her computer, but that's not an option like it was with Cox Email. This works OK in my POP account, but on her IMAP account it creates a second JUNK subfolder under TRASH and lists all the spam that agrees with my filter rules. Nothing gets deleted. The filter rules have been changed to filter the JUNK folder instead of the INBOX and delete those files, but that doesn't happen! I have to move all the spam in the JUNK subfolder to the regular JUNK folder, then run each set of filter rules individually to move into trash. I can then delete the JUNK subfolder but it is automatically recreated.

I know we must use EITHER Filter Rules or Spam Assassin, but not both. I want to get rid of Spam Assassin because it looks like it's creating the problem, but I see no way to do that. Unchecking Spam Assassin in filter rules does nothing. In any case, I need a solution. Jim

I have a domain for a business and web hosting. Email accounts come with the hosting and I set up several. At some point, I began to get pop-ups asking for my logon credentials. Although they were annoying, I put up with them for a time. I thought a password problem might be causing it, so I changed the password and made sure it was the same both on the server and in Thunderbird. Eventually, this situation became more than a nuisance and (after saving the messages off-line) I deleted the email account from both Thunderbird and the server. This did not work and I still gat the pop-up messages! I have consulted with the web hosting support staff and they assure me that the account is no longer on the server. Obviously, there is some vestige of the deleted account in Thunderbird someplace and it is causing the program to attempt to sign in to the server to access the no longer existing account. This, in turn, causes the server to request the credentials for the deleted account, resulting in the pop-up messages. How do I get rid of this?

in TB 128.5.0esr catchall identities - *@domain.org - don't seem to work anymore. Well...

I regularly receive email at my catchall address: "Kordin <your-business-name@mydomain.com>"

But my mail host won't let me send from a custom @mydomain.com without setting it up, which is too much hassle.

So I spent a bunch of time a while ago setting up a different mail provider to send from these custom addresses, while still using my primary provider just for my most important addresses.

TB used to use the identity with a specific match for a from address to reply from. Otherwise it would match the *@mydomain.com identity and reply from "What You Called Me <what.address.you.used@mydomain.com>"

Currently it seems to select the wild card identity, but not populate the name. It also no longer displays the warning message that it will use an alternative identity.

I feel sure there's been some regression here, but the TB docco is all over the place.

Can someone please shed some light on this for me?

All relevant links gratefully received.

TB 128.4.3esr on macOS and 102.15.1 on Win10/64.

If I click Save on an attachment to a message, TB dutifully opens a Save dialog box in the folder/directory that I've specified in Settings > Files & Attachments > Save Files To:

No problem there.

But if I double-click on an attachment to open it directly into an application such as Excel, Word, etc., the attachment gets saved and then opened from some mystery folder such as:

<myHDD>/private/var/folders/pd/zw70ypv94xgctzszqtp3fxwr0000gp/T/pid-91611/

on macOS or:

C:\Users\<MyUserName>\AppData\Local\Temp\pid-1568\

on Win10.

Many years ago I remember that attachments were always saved to the Save Files To directory, but that changed some time ago.

Is there a way to change the behavior back, so that attachments always save to Save Files To, regardless of whether they're explicitly Saved from the message or double-clicked/opened from the message?

Thanks!

Hi!

Thunderbird emails stopped 9/11/24. Sadly, I cannot send or receive emails via Thunderbird. When I open Thunderbird on my Mac (2010) updated to version 10.12.6. I receive a message box noting 'Login to account "dolsen00@msn.com" failed'. Log in to server pop-mail.outlook.com with username dolsen00@msn.com failed.

Choices are ENTER new password Cancel Retry

I am not familiar with pop-mail or outlook. I've read through a number of articles hoping to find a solution. I've searched through historical emails from Microsoft to see if I might have mistaken for trash an important change, to no avail.

My current workaround for email is via my iphone or logging into msn.com on my Mac. I miss many of the features Thunderbird offered!

Thank you for your help! Donna O.

Google web search on firefox is being cut off and adding a second scroll bar. This only happens on one account, and my other account doesn't have this problem. I have tried disabling all addons/extensions and it has not helped. If I could get some help with this that would be great because I am at a loss as to what is causing it. It also happens if I sign in on a private window, and does not happen on chrome. So this exclusively happens on this account when on firefox.

I know the blue circled number is the unread emails in the folder.

What are the black and grey circled numbers?

Is there an encyclopedia or user manual for Thunderbird?

The Thunderbird for Android app on my Moto G 5G has a problem with Gmail. For some unknown reason I am receiving several authentification failed notifications per day sometimes 3 or 4 in a row. I uninstalled the app for now in hopes that maybe someone has an answer to this problem. I have Hotmail, and Yahoo mail also on the app without any problems at all, I followed all of the instructions given when I downloaded the app.

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ for example. What is going on?

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?