• Solved

Firefox manual update with Linux Ubuntu

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The worl… (read more)

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

Asked by Jim 1 day ago

Answered by Jim 1 day ago

  • Solved

Missing emails

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profi… (read more)

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profile in the sub folder Mail, I ended up with 3 folders - Local Folders, XXXX.com (XXXX is the incoming sever name) and XXXX-1.com. This happened purely by chance with the XXXX-1 file containing all the data and folders off the old PC and the XXXX containing the emails from my internet provider from the time my old PC had died until the transfer.

I renamed the XXXX-1 file and opened it in Thunderbird - all the emails were there.

Seperately I did the same with the XXXX file - no emails appeared in Thunderbird.

If I click on the XXXX file then click on Inbox and open it with Notepad, I can all the new emails. The XXXX file inbox does not contain any of the old emails.

I have tried everything to open the XXXX file in Thunderbird (incluing renaming and cut/paste) all to no avail. And, of course, the emails were deleted off from my internet provider by Thunderbird when they were downloaded!

Can anyone suggest a way I can retrieve the emails off the XXXX file?

Asked by Graeme 1 week ago

Answered by Matt 1 day ago

  • Solved

Dock mailing lists to the top of Address Book by default

Is it possible to find a way to make Mailing Lists sit at the top of their Address Book by default? I have looked for an answer but can't seem to find anyone asking this… (read more)

Is it possible to find a way to make Mailing Lists sit at the top of their Address Book by default?

I have looked for an answer but can't seem to find anyone asking this question. I am sure that previous versions (to 102/115) did this naturally but the new versions are different.

For example, in one Address Book I have created a mailing list called Regulars. Previously, all mailing lists show at the top whenever viewing the Address Book, so Regulars would be at the top followed by the first "A" email address. Now, the mailing lists are integrated alphabetically, so that Regulars appears down the list, amongst the "R" emails.

With the contact list now so excessively spread out (yes, I have tried and failed at that unfixable problem), it requires lots of scrolling and searching to find mailing lists. This is illogical, considering the purpose of mailing lists is to make it easy to select a whole group of addresses quickly.

At the moment, I have found a workaround by numbering the list (eg 1. Regulars) but I would prefer to find a way to make the lists behave as they used to. Is that possible?

(I am familiar with userchrome, at a basic level, so I would be able to insert code if necessary).

Fiona

Asked by Fiona 3 days ago

Answered by Wayne Mery 1 day ago

  • Solved

Latest version of firefox (123.0) (32 & 64-bit)

I am an application developer for a customer information system and we have dozens of clients using our web based product. Some users recently updated to firefox versi… (read more)

I am an application developer for a customer information system and we have dozens of clients using our web based product.

Some users recently updated to firefox version 123 and are reporting issues in two different areas of our product. Both of these areas involve java script. These clients running under prior version of firefox did not have any problem and if they switch to another browser the issue is resolved. But they need to run using firefox. I have the recent version of firefox and an older version and am able to re-produce the behavior. I will also provide a screen shot of the page working and the page not working as well.

The issue is, we have a payment page in our application. The user enters a payment amount and our page then fills in several values for them and as other values are entered eventually an Add Payment button is enabled. What is not happening is when the payment is entered the action is not run and the page treats the field as not existing and eventually displays a required field icon. There is nothing the user can do at that point to get the Add Payment button to get enabled.

Asked by ron.deems 3 days ago

Answered by zeroknight 1 day ago

  • Locked

Firefox freezes with sandboxie.

Hi! This is an old question, but now over the time i can be more specific with this problem. What i know now in windows 10: - with firefox ESR sandboxie works fine al… (read more)

Hi!


This is an old question, but now over the time i can be more specific with this problem. What i know now in windows 10: - with firefox ESR sandboxie works fine all the time (now I use v 115.8.0); - with current firefox (v123) what happens is, after install current version, every time i open firefox, it works fine, but if i select "pause forcing programs", to change something in firefox, this means open firefox without sandboxie, now the first time i open firefox again sandboxie, it´s freeze, and can´t use for this moment now firefox sandboxie. Only works without sandboxie.

Thanks in advance.

Asked by dfgds dff 8 hours ago

Last reply by Paul 6 hours ago

  • Solved

Turn off all threading Thunderbird 115+

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question… (read more)

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question now?

Asked by Martin Brampton 5 months ago

Answered by david 5 months ago

  • Solved

Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (read more)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 3 months ago

Answered by cor-el 3 months ago

  • Solved

How do I delete the automatic list that shows when I type a letter in the URL line please?

Hello, When I type a letter in the URL space, there is a drop down selection of previous sites I have used. Some contain names of people I have searched and I don't… (read more)

Hello,

When I type a letter in the URL space, there is a drop down selection of previous sites I have used. Some contain names of people I have searched and I don't want any embarrassment if said persons happen to use my PC. Is it possible to delete the list, or, perhaps better, delete the ones with names?

I'm using Windows 10 with FF x64.

Thanks.

Asked by Bonnie2 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Can't authenticate to Gmail account

When adding a new Gmail account to Thunderbird, a popup Window appears prompting me to authorize Thunderbird to access my Google account. When I click Authorize, I get a … (read more)

When adding a new Gmail account to Thunderbird, a popup Window appears prompting me to authorize Thunderbird to access my Google account. When I click Authorize, I get a Secure connection error SSL_ERROR_INTERNAL_ERROR_ALERT. The URL at the top of the popup window begins with https://localhost?code=... In Thunderbird, cookies and Javascript are enabled. Previously, Gmail account have been correctly configured.

Asked by Mathieu 3 days ago

Answered by Mathieu 16 hours ago

  • Solved

Calendar not syncing with Outlook Calendar

Please Someone help ? I have followed all the suggestions I can find, but my Thunderbird Calendar will not sync with the Outlook Calendar on Windows 11. I am using … (read more)

Please Someone help ?

I have followed all the suggestions I can find, but my Thunderbird Calendar will not sync with the Outlook Calendar on Windows 11. I am using TB Sync, but every time I try to add my Outlook Calendar ? It refuses to accept my Password, even though it is correct, and the User name and email are too ! It shows as error code 401, and cannot authenticate ?

I have tried a suggestion to create an 'App Password' to use in my Microsoft account, but the options described do not exist in my account !

Can anyone please help ?

Asked by Bearpeje 1 day ago

Answered by Bearpeje 1 day ago

  • Locked

Thunderbird - is not savin emails and some of them are not sent

Hello, I've written to You in below topic: https://support.mozilla.org/en-US/questions/1435807 We've fixed it just as You've instructed us. But we've still got problem … (read more)

Hello, I've written to You in below topic: https://support.mozilla.org/en-US/questions/1435807

We've fixed it just as You've instructed us.

But we've still got problem with sending and saving emails. Some messages (not always, just in some periods of time), are not sent and not saved in sent messages. We've had this problem yesterday and now I don't know what has been sent and which were not.

Waiting for your reply. Best regards

Asked by biuro323 6 days ago

Last reply by Matt 1 day ago

  • Solved

Migration of domain to different server

Hi, My website hosting provider has moved my domain to a different server. Thunderbird allows me to alter mailserver name in account settings but not the server location… (read more)

Hi, My website hosting provider has moved my domain to a different server. Thunderbird allows me to alter mailserver name in account settings but not the server location. It doesn't give any error message when I try to get messages except that I don't receive any messages. Do I need to set up a whole new bunch of email accounts from scratch? I've ticked the box to be emailed when anyone answers but am guessing that I'll have to use webmail to read any. Thanks Allan Thunderbird 115.8.0(64 bit) Windows 10 pro v22H2 32gb Ram

Asked by Amagpie 1 day ago

Answered by david 1 day ago

  • Solved

Unwanted "Manage Password" suggestions in Special:UserRights on MediaWiki sites

Hi everyone, I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in t… (read more)

Hi everyone,

I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in the input area, the browser suggests "Manage Password" even though it's not a relevant action on this page.

I'm using Firefox 123.00 and this happens on both my Linux (Ubuntu 22.04) and Windows 11 OS. I don't have any password manager extensions installed.

While this might seem like a minor inconvenience, it's quite disruptive to the workflow when managing user rights on MediaWiki sites.

Has anyone else experienced this issue? Is there a known solution or workaround to prevent the "Manage Password" suggestion from appearing on the "Special:UserRights" page?

Thanks in advance for any help!

Asked by Abrarul Hasan 1 day ago

Answered by cor-el 1 day ago

  • Solved

Dark background

OK, I asked this question many months ago and still don't have a solution: I inadvertently changed the background of my Thunderbird to black with white text. I have NO i… (read more)

OK, I asked this question many months ago and still don't have a solution:

I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how to get it back. I tried this: Menu app icon (3 lines) > Preferences select 'General' Scroll to 'Language & Appearance' click on 'Colours' Text = white Background = Blue uncheck - do not select 'Use System colours' 'Override the colours....' select 'Never' Click on OK

I really hope that someone can help! Thanks in advance.

Asked by musiclady1949 2 weeks ago

Answered by musiclady1949 2 days ago

  • Solved

Unable to Access FlightRadar24 web site due to issue with WebGL

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox I am running L… (read more)

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox

I am running Linux Mint 21.3 Cinnamon on and I7 processor with a NVIDIA Corporation GK208B [GeForce GT 710] graphics card.

I have edited the about:config file as follows:

webgl.force_enabled TRUE

but noted a collection of failed messages as shown on the attached screen shot.

This web site is still accessible using chromium on the same computer, suggesting that there isn't a hardware problem.

Thanks

Howard

Asked by h.brissenden 4 days ago

Answered by h.brissenden 1 day ago

  • Solved

Can't delete something pasted into task description

I copied and pasted a cell from a spreadsheet into a task and now I can't figure out how to get rid of it. There is a red box with the amount in it. I can delete the amou… (read more)

I copied and pasted a cell from a spreadsheet into a task and now I can't figure out how to get rid of it. There is a red box with the amount in it. I can delete the amount but the red box remains. This has been a problem for a long time and I was hoping someone had a solution. Thank you.

Asked by GaryMfield 2 days ago

Answered by Matt 1 day ago