Opening downloaded items
I download spreadsheets regularly, but opening them doesn't present me the correct apps. Only when I then go to Tools and Downloads and open it there does it give me Exce… (read more)
I download spreadsheets regularly, but opening them doesn't present me the correct apps. Only when I then go to Tools and Downloads and open it there does it give me Excel, Sheets, etc.
Firefox for Android
I have followed instructions to allow camera and mic to be used by a web page but not have enter button and INTRO AND CR key don't work
I have followed all possibilities to enable my mic and camera on a web page - and I cannot do so. If I press the "show site information" don't have the options - t simpl… (read more)
I have followed all possibilities to enable my mic and camera on a web page - and I cannot do so. If I press the "show site information" don't have the options - t simply says - You have not granted any permissions If I enter the web page on the options page - there's no "enter" option just save or cancel changes and the INTRO or CR key do nothing So I am at a loss. Thank you for your help
Firefox
History not working despite correct privacy setting
1. History not saving despite putting in all the correct settings -- see pic 2. Bookmarks not showing up despite asking me to designate a name and a folder after pressi… (read more)
1. History not saving despite putting in all the correct settings -- see pic 2. Bookmarks not showing up despite asking me to designate a name and a folder after pressing Command D
I need to have either a working history or a working bookmarks
3. When I type in a URL, browser will not go there when I press "Enter/Return'. I have move the cursor over to the far right of the address bar and press the arrow --see pic -- wastes time. BTW, I typed in a lot of info here for the second time because after inputting it the first time, I clicked on "Automatically Add" to input trouble shooting info. I got an error message. Then, when I backtracked to this page, everything I had typed in was gone. Poof! I have a Mac with High Sierra 10.13.6. I have the 50.0 version of Firefox, because I am working on a project for the United States Coast Guard and the only way to make the CG system I am working on compatible with a MAC is by using nothing more recent than Firefox 50. And the pictures I referenced above are not loading but I can assure you I have the history setting set correctly according to your website's instructions.
Saved bookmarks cannot be edited or moved
Bookmarks I've saved cannot be moved or edited. When I attempt to edit their names or move them, they change the name back immediately or move themselves back to where t… (read more)
Bookmarks I've saved cannot be moved or edited. When I attempt to edit their names or move them, they change the name back immediately or move themselves back to where they defaulted from.
They save and delete just fine, it's just moving and editing that cannot be done!
Thank you, Nathan
firefox does not open links as standard browser (windows 8)
I want to open a link from an other application, for example: A link in an email in Outlook or a link in a document in an editor application. Having set Firefox as standa… (read more)
I want to open a link from an other application, for example: A link in an email in Outlook or a link in a document in an editor application.
Having set Firefox as standard browser, this should open in Firefox. This worked for the last 15 years but now it does not work anymore.
What happens instead is that Firefox starts and a window frame appears with an empty window. So there is nothin from the FF user interface - just a plain Window Frame.
This problem is quite new on my machine, but Firefox always took several seconds to open links. Disabling all addons did not change anything.
How can I diagnose that problem.
Bookmarks are missing with latest update
My bookmarks are missing with the latest auto-update for Firefox. I went through the process of trying to restore my previous "saved" bookmarks via Bookmarks/Library/Impo… (read more)
My bookmarks are missing with the latest auto-update for Firefox. I went through the process of trying to restore my previous "saved" bookmarks via Bookmarks/Library/Import and Backup. The only backup available is from the day of the latest updated version of Firefox on 6/17. My previous "saved" versions can't be located and do not exist. I also can't find the folder "Old Firefox Data" on my desktop either as described in troubleshooting. I REALLY need my original bookmark list as it is important to the work that I do. Please help with this issue. Thanks-
How to select which accounts to retrieve mail from in Thunderbird
I have many email accounts. I am migrating from Outlook Express on XP to Thunderbird on Windows 10. In Outlook Express I can choose which accounts to retrieve email from.… (read more)
I have many email accounts. I am migrating from Outlook Express on XP to Thunderbird on Windows 10. In Outlook Express I can choose which accounts to retrieve email from. How can I do this in Thunderbird?
Thanks for any help
- Roger
Thunderbird
I've tried to migrate my emails to another computer, and it's gone wrong. Can anyone help please?
Hi - I'm really stuck! I've tried to migrate my emails to another computer. I moved my Thunderbird folder on to Dropbox (instead of copying it). It then transferred over … (read more)
Hi - I'm really stuck! I've tried to migrate my emails to another computer. I moved my Thunderbird folder on to Dropbox (instead of copying it). It then transferred over to my new laptop, and unfortunately, Thunderbird doesn't seem to find the new folder. I seem to have a few very old emails, and some in the trash, but not the whole set. I've tried to follow the help article, but I couldn't make it work. Thank you. Angus
Firefox (on android Q) doesn't sync
Latest Firefox for android, running android Q (Version 10, beta 4) Will not sync. The options for what to sync are greyed out, but the sync now button is responsive. Pres… (read more)
Latest Firefox for android, running android Q (Version 10, beta 4) Will not sync. The options for what to sync are greyed out, but the sync now button is responsive. Pressing the sync now button causes it to change to something else for less than a second (cannot read what its changing to) but does not trigger a sync.
I did not have firefox on my android phone before upgrading to the beta for version Q(10). I can confirm sync works across my laptops and iPhone. I've tried signing out, reinstalling, clearing app data and reinstalling (android backup will restore app data from previous install) clearing cache.
Of Note: In the Firefox accounts settings page, in the devices & apps section, the login for Firefox on android is listed as Web Session, Firefox Mobile 67, whereas my iPhone is listed as Firefox on <my> iPhone.
Also, after initial and re installs, when logging into my sync account, the first time I log in, I get a email to verify login, clicking the link takes me to the successfully logged in page, but when I go to sync settings (on firefox for android) I have an error message saying that login is still waiting on email verification, and clicking the resend email link takes me to the Firefox accounts settings page. No email is sent (or at least, not delivered). Signing out and then back in, does not require a email verification, and the error message goes away, but sync does not work.
I'm guessing this is something related to a change in Android Q, So I understand there may not be a fix until well after Q is officially out of beta.
Firefox no longer restores tabs; is there any fix for this?
Since the last update, whenever I close Firefox and restart my computer, my tabs are not restored when I open Firefox again. I use Firefox at work, and have tabs for vari… (read more)
Since the last update, whenever I close Firefox and restart my computer, my tabs are not restored when I open Firefox again. I use Firefox at work, and have tabs for various websites I use daily. Our policy at my job is to close all programs and restart the computer at the end of the day. I used to do this and have no problems opening Firefox with all my tabs restored. However, since last week, my tabs are gone when I open Firefox. This ONLY happens after restarting the computer. If I close Firefox and then reopen it 10 minutes later, my tabs are still there. I also no longer have the option to restore the session. Is there anything I can do to fix this?
How can I retrieve subfolders in Archive that have simply disappeared?
I have several sub folders under Archive. Some of these, not all, have suddenly disappeared. I have not deleted them. I have searched for some of the emails but can't fin… (read more)
I have several sub folders under Archive. Some of these, not all, have suddenly disappeared. I have not deleted them. I have searched for some of the emails but can't find them. Why, & how, could these folders & emails have disappeared & how can i retrieve them?
login saved lost
I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (read more)
I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks
Thunderbird scam false detection.
Hello! Our company, UniSender Inc. (http://unisender.com) is a well-settled email marketing service in Russia, Ukraine and CIS countries. We practice only legal mailings … (read more)
Hello!
Our company, UniSender Inc. (http://unisender.com) is a well-settled email marketing service in Russia, Ukraine and CIS countries. We practice only legal mailings by subscription, following the established practices for email marketing. Each letter surely has the link for instant unsubscribe from the mailing list. We don't hide, we have correct PTR records, sign each mail with DKIM and DomainKeys, promptly rreact on abuse messages, participate in feedback loop pprograms with AOL, Yahoo, MSN/Live/Hotmail, Gmail, Mail.ru, Yandex etc.
We've noticed, that Thuderbird scam detection detects our tracking domains as dangerous links! For example, these are usndr.com, u.crmesp.com (backend domain of our reseller Terrasoft). How we can fix this?
Also we've noticed, that here https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection are used images, where OUR domain usndr.com is shown as scam (please see attached screenshot). We think, it's inappropriate. Could you please blur it?
Do you know of isssue where main menu (three bar) won't open a blank secure page but instead goes to home page, and bottom right click works properly?
can't open a blank secure browser page from 3 bar top right menu.
How to read full HTML content with an AddOn
I want to develop a Firefox AddOn. I still read and tried some of the the AddOn tutorials. But it is still hard for me to start something usefull. I have no idea about Ja… (read more)
I want to develop a Firefox AddOn. I still read and tried some of the the AddOn tutorials.
But it is still hard for me to start something usefull. I have no idea about JavaScript but very familiar with Python, C/C++ and some other languages.
One of my first tasks would be to read HTML content of the current page. I want to find and extract a newsfeed URL like this
<link rel="alternate" type="application/atom+xml" title="Aktuelle News von heise online" href="https://www.heise.de/rss/heise-atom.xml"> <link rel="alternate" type="application/rss+xml" title="Aktuelle News von heise online (für ältere RSS-Reader)" href="https://www.heise.de/rss/heise.rdf">
Of course I do not expect a full solution from you. I just need a hint which of the multiple addon parts are responsible for a task like this? What are the keywords here? Where is the relevant part of the API reference.
Can you point me to the right direction?
Restore last session carts
I tried to restore my last session, but i can't even select this box. How can i do that? Is there special option that if i select it, then i could select restore last ses… (read more)
I tried to restore my last session, but i can't even select this box. How can i do that? Is there special option that if i select it, then i could select restore last session?
Firefox asking for master password twice on startup
For a couple of weeks Firefox is now asking at startup twice for my master password. This happens not always, but at about 8 of 10 startups of Firefox. I am not participa… (read more)
For a couple of weeks Firefox is now asking at startup twice for my master password. This happens not always, but at about 8 of 10 startups of Firefox. I am not participating in any studies and do not have an addon installed related to the "disabled add-ons problem" a couple of weeks ago. However, I remember having applied a "hotfix-update-xpi-signing-intermediate-bug" at that time. In other threads I read that this could be related to my problem. How can I get rid of such a hotfix or might my problem be related to something else?
Firefox don't remember proxy authentication data using the private mode
Hi there! I'm using Firefox on Linux Mint via proxy with authentication and has my login password data saved and enabled "dont ask saved authentication data" mode. Few da… (read more)
Hi there! I'm using Firefox on Linux Mint via proxy with authentication and has my login password data saved and enabled "dont ask saved authentication data" mode. Few days ago it had started to ask the saved auth data in the Private Mode on each request! So it asks that 10-ish times per page.
"application": {
"name": "Firefox", "osVersion": "Linux 4.15.0-50-generic", "version": "67.0", "buildID": "20190520145408", "userAgent": "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:67.0) Gecko/20100101 Firefox/67.0", "safeMode": false, "supportURL": "https://support.mozilla.org/1/firefox/67.0/Linux/ru/", "numTotalWindows": 2, "numRemoteWindows": 2, "remoteAutoStart": true, "currentContentProcesses": 9, "maxContentProcesses": 8, "autoStartStatus": 1, "policiesStatus": 0, "keyLocationServiceGoogleFound": true, "keySafebrowsingGoogleFound": true, "keyMozillaFound": false }
I've lost big part of my tabs on Firefox 67.0.1 for Windows, without any reason, sync was working well also. Is there any issue to retreive them ? Thanks :)
I got a lots of tabs (maybe hundred) on my session, as summer is coming, I've started a review/store/close of theses tabs. I've started to review them from the oldest to … (read more)
I got a lots of tabs (maybe hundred) on my session, as summer is coming, I've started a review/store/close of theses tabs. I've started to review them from the oldest to the newest, then stop this boring staff to finish later, I've wait Firefox Sync to update and then close Firefox. Quite sure to retrieve this boring job "as is" on next start. On restart, I only get some of my tabs, in fact only some of these I already review (but not all) and lost all the other I didn't review yet (the newest). I tried to retrieve an old session backup but without success. Maybe these informations had moved to Sync ?
Are theses tabs lost forever ? Is there any limitation concerning tabs quantity in newest Firefox versions ?
Thanks in advance for your help :) Regards, Yann
No firefox backup folder
Hello, my Firefox updated the other day and has deleted all my login info. I tried to find the "Old Firefox" folder and i don't have one. Is there another way I can resto… (read more)
Hello, my Firefox updated the other day and has deleted all my login info. I tried to find the "Old Firefox" folder and i don't have one. Is there another way I can restore all my saved login information? Highly frustrated.