I asked this question in the recent past and received no answer. Step by step setup TB email please?
Hello, I simply can't understand how to set up TB. Please help? I have Dell desktop; Win10; Firefox; lost Office Word. I want to get TB and leave behind my present WLMa… (read more)
Hello, I simply can't understand how to set up TB. Please help?
I have Dell desktop; Win10; Firefox; lost Office Word.
I want to get TB and leave behind my present WLMail.
TB was installed by a techie and I see some things there I can't understand.
Thanks so very much for any help! :o)
Adela
Thunderbird
not accepting correct password
Hi. Thunderbird updated to the latest version on June 12th, and since then has not accepted my me.com password, even though it has not changed, and is still correct to us… (read more)
Hi.
Thunderbird updated to the latest version on June 12th, and since then has not accepted my me.com password, even though it has not changed, and is still correct to use elsewhere.
I attach a screenshot of the error message.
So far, I have 1. cleared the password cache under "Saved passwords" 2. deleted my me.com account and tried to re-instate it 3. deleted thunderbird and downloaded an earlier version 4. deleted anything on keychain access with that me.com account on it 5. put thunderbird on the firewall list of allowed sites
None of them is working. I've used Thunderbird for years, don't want to lose it! Any help gratefully received.
changing default profile
I am setting up a Windows10 computer. I want to transfer my emails and subfolder system. I have installed Thunderbird and it has automatically created a profile file. … (read more)
I am setting up a Windows10 computer. I want to transfer my emails and subfolder system. I have installed Thunderbird and it has automatically created a profile file. I have copied my profile file from my old computer and put that in the system next to the newly created profile (which I found after hours of searching!). Both files are marked default but when I open the Thunderbird programme, it is relating to the newly created profile, not the one I have copied across. How can I make the profile I have migrated across the default one please? All the advice I have found online relates to earlier versions of Windows ie not Windows 10. I think I need to access the password manager to do this, but can find nothing in the support forum which works for Windows 10 in terms of opening the profile manager. I am not very good with the technical language so if someone can help me could you please put it in "baby steps" or "idiot's guide" language??!!
How can one compare two differnt versions of bookmarks?
This is a configuration management issue. I use Windows 10, latest version of FireFox. I routinely back up my book marks. I can import and export. The issue is I have two… (read more)
This is a configuration management issue. I use Windows 10, latest version of FireFox. I routinely back up my book marks. I can import and export. The issue is I have two devices - laptop and desk.
When I get an apparent FireFox crash and the bookmarks get scrambled in one or three folders I'd like to clean these up.
By routine saving of bookmarks I will have one with a date time stamp of X and the other having a date time stamp of y. I want to compare and then edit X versus Y
I would like the date added to really be the date added, not some other date that appears to be a synchronization date/item (I don't know). When I restore bookmarks I also lose the date added. Why this is relevant is sometime one is visiting sites for a reason and that time frame will have grouped sites relevant to the session. Other wise one can search or file by name of site or location.
I have ~18 thousand bookmarks in ~70 folders
Is there an easy way?
I know one way is to export the bookmarks as a HTML file and copy that file into an excel spread sheet and use conditional formatting to identify duplicates. Now one knows the duplicates to include file folder name. If one decides to delete the duplicate, then of course the file folder name disappears and one is left with the set of non-duplicates with no link to folder, or when added.
Just checking, because FireFox has great features and maybe this feature is also available. Thank you
A bit off subject.... What would be really neat is the ability to only export/import one folder and or be able to compare just one folder. The file "bookmark date.json" looks like a text file of some sort, but I know nothing.
change age
I just install Firefox on my android phone. I created an account for sync application but ... when I entered my age, I entered 5 instead of 54 !! So guess what ... my acc… (read more)
I just install Firefox on my android phone. I created an account for sync application but ... when I entered my age, I entered 5 instead of 54 !! So guess what ... my account can not be created because of my age ! Can I modify the age associated with my email address ? And if yes, how ? Thank you !
How do I open multiple tabs when I start Firefox?
I am running Firefox on Windows 10 Professional. I had some problems with some malware which is now fixed. However, it "killed" my old Firefox "start-up" configuration… (read more)
I am running Firefox on Windows 10 Professional.
I had some problems with some malware which is now fixed. However, it "killed" my old Firefox "start-up" configuration and I would like to get it back. This configuration opened 7 tabs upon initiation of Firefox - a local news site, 4 Google tabs, my e-mail (Google) and a business/market web site. That way all these sites were available to me when I worked in Firefox. I do not remember how this configuration was setup initially (been a long time), so I am hoping someone can help me get it setup again.
I can get this configuration back, but I have to open each tab separately, which is a real pain. It would be nice if Firefox could open all these tabs on startup. Is there a "startup" file of some sort that I need to know about?
Thanks.
Password rejected although I'm sure it is correct, password reset page does move to register completion possibly because I only have one device.
I need to edit my current Firefox pop.orange email address because it has officially lost its support, although some emails are still getting through. I cannot log on to … (read more)
I need to edit my current Firefox pop.orange email address because it has officially lost its support, although some emails are still getting through.
I cannot log on to do this because my password is rejected, although I'm fairly confident it is correct. I applied for a password reset, but when I fill in the reset password page it does not move on to completion, possibly because it is waiting for me to sync other devices which I don't have.
I would be really grateful for advice.
Thunderbird no longer downloads gmail inbox
Thunderbird stopped downloading my gmail inbox's on Thursday the 11th May 2017. I didn't notice at first as i was still able to send emails. On Monday the 15th May 2017 i… (read more)
Thunderbird stopped downloading my gmail inbox's on Thursday the 11th May 2017. I didn't notice at first as i was still able to send emails. On Monday the 15th May 2017 it suddenly started working again, but on Tuesday 16th May 2017 it stopped. Since then i have not been able to get Thunderbird to download my gmail inbox's, though i could still send emails out. Thunderbird did an update around this time. I have been through all the IMAP/POP information for both Thunderbird and Gmail. I have made sure both are set to IMAP. I experimented with one Gmail account and changed it to POP, but the problem remained. I have checked all settings, ports, server names, passwords, changed all Gmail accounts to allow "access for less secure apps" etc. I have tried dropping the "maximum number of server connections to cache". I use AVG Ultimate and have searched their support and checked any settings as recommended by them.
I have removed the email accounts from Thunderbird, then added them back in. When doing this it auto selects the IMAP and fills in the correct incoming and outgoing server details. When i select "done" it does the checking password bit then i get a message saying "Configuration could not be verified - is the user name or password?" and next to the password box there is the message "User name of password invalid", even though all account names, email addresses and passwords are input correctly.
I have the current Thunderbird being 52.1.1 (32-bit) and Thunderbird tells me that it is up to date.
As of yesterday (24th May 2017) i cannot send emails - i get a message "Sending of the message failed. The message could not be sent because the connection o Outgoing server (SMTP) smtp.gmail.com timed out. Try again." I'm not sure what i have changed to make that happen.
Any suggestions?.
I get a message saying that Firefox has stopped working when I close it manually.
Each time I close Firefox I get an error message saying that 'FireFox has stopped working'. I get the option to close it which is fine, but it has already been closed. … (read more)
Each time I close Firefox I get an error message saying that 'FireFox has stopped working'. I get the option to close it which is fine, but it has already been closed. This happens every time i manually close the software, and has only started to do this within the past few days. I have done virus checks etc and my system is clean, so what may be causing this issue?
Folders & messages no longer appearing in multiple Google mail accounts
When I start Thunderbird, I can no longer see my inbox, or any other folders, for multiple Google for Domains (not regular Gmail) accounts. All I get is a [Gmail]/Junk fo… (read more)
When I start Thunderbird, I can no longer see my inbox, or any other folders, for multiple Google for Domains (not regular Gmail) accounts. All I get is a [Gmail]/Junk folder that is also created in the Labels for the account when I view it on the web. Screenshot should show all the relevant elements.
Behavior started after a Windows update consisting of the following items:
2017-06 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4022715) 2017-06 Update for Windows 10 Version 1607 for x64-based Systems (KB4023834) 2017-06 Security Update for Adobe Flash Player for Windows 10 Version 1607 for x64-based Systems (KB4022730)
(Apologies if this is a duplicate question--I *think* the earlier version didn't post, but there's a chance I'm wrong.)
connection is not secure
I have never had this problem before with Firefox. and I recently updated firefox, and I now can't access Yahoo.com where my email is located ? I can access yahoo jus… (read more)
I have never had this problem before with Firefox. and I recently updated firefox, and I now can't access Yahoo.com where my email is located ? I can access yahoo just fine on all other computers in my home but one, the one computer that, I recently updated firefox . I can't believe that yahoo.com is not safe! or that they have configured their web site incorrectly.....really?. i am speaking about Yahoo.com here! and I can easily access yahoo.com using another computer here in my home.
Firefox is stating the following: The owner of mail.yahoo.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.
This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.
I read the articles I found at Mozilla links. and still I have the problem. I have cleared the cache history. the yahoo web site has https:
The yahoo web page I am wanting to go to is below"
Please give me step by step instructions to correct this and a clear explanation for this happening. I am using windows 7 64 bit. and the computer is a desk top. I can go to any other web site I choose but not yahoo.com. ??
Thank you, I await your favorable reply.
Latest firefox update has stopped working error message everytime I close it.
Error Details: Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 54.0.0.6368 Application Timestamp: 59399e7c Fault M… (read more)
Error Details:
Problem signature:
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 54.0.0.6368 Application Timestamp: 59399e7c Fault Module Name: KERNEL32.DLL Fault Module Version: 6.3.9600.17415 Fault Module Timestamp: 545049be Exception Code: 80000003 Exception Offset: 00018b81 OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 5861 Additional Information 2: 5861822e1919d7c014bbb064c64908b2 Additional Information 3: 5f25 Additional Information 4: 5f2531ae070278f893fa99352dadd49e
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-US\erofflps.txt
==
Firefox closed properly before I upgraded. Never had this problem before.
T hanks.
Do the recipients in a group see the other recipients?
I want to know if all the recipients of a group email see all the other recipients or only their own address? Using Thunderbird on a PC Windows 10.
Firefox crashes
any address cannnot access, after crash once. crash ID is "bp-3d77f73e-087c-41e0-9df8-a1a9d0170511" and i have tried click "Restore tab", but stil crash. also, i have tri… (read more)
any address cannnot access, after crash once. crash ID is "bp-3d77f73e-087c-41e0-9df8-a1a9d0170511" and i have tried click "Restore tab", but stil crash. also, i have tried it under safemode. when that case, the firefox is crash too.
Adobe Shockwave Flash Plugin won't update
I have the latest version of Firefox for Windows 7 Ultimate (x64) - version 53.0.2 (32-bit), and when I click on Tools -> Add-ons -> Plugins, I have a message showi… (read more)
I have the latest version of Firefox for Windows 7 Ultimate (x64) - version 53.0.2 (32-bit), and when I click on Tools -> Add-ons -> Plugins, I have a message showing "Shockwave Flash is known to be vulnerable and should be updated. Update Now Shockwave Flash 25.0.0.127 Shockwave Flash 25.0 r0
I have clicked on the Update Now link, downloaded and installed the Adobe recommended update, multiple times, while also restarting FIrefox multiple times afterward, but FIrefox refuses to think the plugin has been properly updated.
I have also used the Mozilla plugincheck URL: https://www.mozilla.org/en-US/plugincheck/ (via FIrefox) See screenprint: http://share.pho.to/AhVi9 which also thinks that Adobe Flash Player needs to be updated.
However, when I use the Adobe Flash Player version check URL: https://helpx.adobe.com/flash-player.html (via FIrefox) it shows my Adobe Flash Player is up to date. See screenprint: http://share.pho.to/AhViB
Until I can get this resolve I must manually activate Flash on every tab every time I need to use it (my sessions have over 100 tabs) - so this is very cumbersome/frustrating. What else can I do to resolve this?
Thanks, Dan
I lost the tool bar, how do I get it back
Firefox 54,0 32bit tool bar was gone after the latest roboform upgrade.
How Do I Adjust the Width of the Saved Logins Window for Readability?
On one of my machines, the Save Logins window (Open Menu, Options, Security, Saved Logins) is very wide and I can easily see all the columns of info including passwords. … (read more)
On one of my machines, the Save Logins window (Open Menu, Options, Security, Saved Logins) is very wide and I can easily see all the columns of info including passwords. On another machine the width is so narrow that I can't even read all the info without tediously adjusting the columns around ever time I launch the window.
Does anyone know why or how I can force this window to be a specific width?
Very odd.
Thanks!
styling broken on all webpages
styling is suddenly broken on all webpages - things appear without background, etc - screnshot of Netflix site with firebug console illustrates better than words can, at… (read more)
styling is suddenly broken on all webpages - things appear without background, etc - screnshot of Netflix site with firebug console illustrates better than words can, at http://bigsurtrailmap.net/TEMP/firefox_styling_problem.png. Don't know what might have caused this - was testing enabling/disabling "Classic Theme Restorer" AddOn around this time but cannot trace it precisely to that. In any case, have now disabled that and a number of other AddOns that I thought might be related. JS is working. This is for Firefox 53.0.2 on Ubuntu 14.04 box. Restarting box did not help. Am fairly experienced user, having stated back in days of Mozilla browser, but all my restore attempts have failed. Main problem right now is even knowing where to look! Things are so broken that I'm having to post this from a Chrome browser - trying using firefox, but it was impossible to logon.
updating profile (history and bookmarks)from old computer
My old computer crashed, but the content on the hardrive is intact. I'm on a Mac. I have a new imac with OS Sierra, how do up date Firefox on my new computer so it has th… (read more)
My old computer crashed, but the content on the hardrive is intact. I'm on a Mac. I have a new imac with OS Sierra, how do up date Firefox on my new computer so it has the same history and bookmarks as the firefox on my crashed computer. I read your h elp files but they confuse me. Years ago there was a "history" file and I could just transfer that over, but now I see that doesn't exsist. Please help.
ESR version 52.2.0 has created printing issues in Zimbra. Help?
I work in the ITS Department for Aurora University and we are getting calls from faculty who are finding that once Firefox updates to ESR 52.2.0, they can no longer print… (read more)
I work in the ITS Department for Aurora University and we are getting calls from faculty who are finding that once Firefox updates to ESR 52.2.0, they can no longer print from our web based Campus email service Zimbra. If we instruct them to try another browser they are fine.
When submitted via Firefox ESR 52.2.0 the emails print as blank pages with a few lines interspersed on the page.
We are using ESR because we need continued support for Silverlight for another few months.