• Solved

Thunderbird

Are you aware that 91.5 & 91.5.1 do not "Automatically Get New Messages" when first sign-in

Asked by Mike 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Close to tray (Thunderbird 91.5)

Is there currently an option in Thunderbird 91.5 to close/minimize to tray. I found an extension but it is outdated and the answers I found are too. I am asking for Linux… (read more)

Is there currently an option in Thunderbird 91.5 to close/minimize to tray.

I found an extension but it is outdated and the answers I found are too.

I am asking for Linux Mint Cinnamon 20.3 but I guess if the option is there, it's there for other OSes.

Asked by cassepipe 1 day ago

Answered by sfhowes 1 day ago

  • Solved

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task m… (read more)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task manager shows running but stats never change 0% CPU/0.2MB Memory

Asked by anew_phase 1 day ago

Answered by anew_phase 16 hours ago

  • Solved

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (read more)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 1 week ago

Answered by morriv 11 hours ago

  • Solved

Can't change my default search engine back to Google

Over the past couple weeks, I have noted that when I tried to search something on Google, my search automatically sends me to Bing instead. This really angers me as I had… (read more)

Over the past couple weeks, I have noted that when I tried to search something on Google, my search automatically sends me to Bing instead.

This really angers me as I had always had my Firefox default search engine set to Google, like it currently says in my Firefox settings. Never had I ever changed my default search engine to Bing.

My question is, how can I have my searches be sent to Google instead of Bing when I always had and currently have my default search engine set to Google?

Asked by coolboy725 10 hours ago

Answered by jscher2000 10 hours ago

  • Solved

Cannot download mail in Thunderbird Portable

For no apparent reason and all of a sudden I cannot download email. I can still send email. I tried all the suggested remedies and checked all my settings. Running 91.5… (read more)

For no apparent reason and all of a sudden I cannot download email. I can still send email. I tried all the suggested remedies and checked all my settings. Running 91.5.1/Win10Pro I can download my mail on my phone and tablet as well as using the web based access on my PC. I tried disabling both my AV, and Defender. No clue where to go from here. Any guidance will be very much appreciated. Thanks!!

Asked by mrl1 2 days ago

Answered by AgnesRM 13 hours ago

  • Solved

Not able to download Zip files from Google drive after compressing

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it … (read more)

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

Asked by satyamverma.8.b 3 days ago

Answered by satyamverma.8.b 22 hours ago

  • Solved

Firefox Developer Edition - Windows 11 Issue

Ever since upgrading to windows 11 firefox developer edition will not work for me at all. I have reinstalled it multiple times now and every single time its the same thi… (read more)

Ever since upgrading to windows 11 firefox developer edition will not work for me at all.

I have reinstalled it multiple times now and every single time its the same thing, after a fresh install I can open the browser, use it once, close the browser and then it breaks and I am unable to use it again - sometimes i cant even open it up again it creates a background process in the task manager but never appears.

  • - None of the tabs will load anything at all including any of the settings pages or debug/troubleshooting page (about:<page>) - its like it doesnt even attempt to load anything its completely unresponsive
  • - Clicking on any buttons in firefox/options menu do nothing
  • - If i close it i see between 2-10 firefox processes appear in my task manager which i have to go through and end each task before i am able to open the browser up again and even then that doesnt always work.
  • - Because it opens a bunch of processes when you close the browser and this prevents it from re-opening it is not possible to put it into troubleshooting mode
  • - Even after a fresh install (described below) after re-installing the browser it always opens for the first time with a message saying that 'I have reinstalled firefox would i like to refresh the browser' with a button to refresh - If i click this refresh button it instantly breaks it

In order to fix this I have to completely remove firefox from my machine including:

  • - Everything in my users folder
  • - Everything in program files/programdata
  • - Search my C:\ drive and remove all traces of mozilla/firefox i can find
  • - Clear all temp files
  • - Run a disk cleanup
  • - Restart my machine

Before i can attempt to install firefox again. If i dont do this after i reinstall it opens firefox up in exactly the same state it was in before i uninstalled it, same tabs open & completely unresponsive.

Asked by Web Passion 6 days ago

Answered by Web Passion 23 hours ago

  • Locked

How can you update when there is no update to be had?

duplicate of /questions/1365968 Hello, I went to the add-ons website via my iPad and I’m being told to update fire fox but there is no update to be updated to what am I t… (read more)

duplicate of /questions/1365968

Hello, I went to the add-ons website via my iPad and I’m being told to update fire fox but there is no update to be updated to what am I to do? Please look at the attached image and you’ll see a message at the top tells me I need to update the browser so I tap the link and it takes me to the Apple App Store and like I said there is no update there’s definitely an issue here! What do I do!

Asked by Damian Kulczynski 1 day ago

  • Solved

How can you update when there is no update to be had?

Hello, I went to the add-ons website via my iPad and I’m being told to update fire fox but there is no update to be updated to what am I to do? Please look at the attache… (read more)

Hello, I went to the add-ons website via my iPad and I’m being told to update fire fox but there is no update to be updated to what am I to do? Please look at the attached image and you’ll see a message at the top tells me I need to update the browser so I tap the link and it takes me to the Apple App Store and like I said there is no update there’s definitely an issue here! What do I do!

Asked by Damian Kulczynski 1 day ago

Answered by James 11 hours ago

  • Solved

Update 91.5.1 and Windows 11 Stalls at sending password

Running Windows 11 This morning I was not able to get to my Verizon/Aol email through Thunderbird. Thunderbird went through it's usual start up process and contacted the … (read more)

Running Windows 11 This morning I was not able to get to my Verizon/Aol email through Thunderbird. Thunderbird went through it's usual start up process and contacted the server but stalled at "Sending Password". Error message said "Sending of password did not succeed. Try again later." So I tried again this afternoon and get the same response. I checked and the server is reported up and working well. Doing some further checking I see Thunderbird updated this morning from version 91.5.0 to version 91.5.1 . It seems that since this update I'm no longer able to get into my mail server using Thunderbird. Thoughts ??? Thanks for your help.

Asked by Sp0iler2u 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Where to download offline installers including all platforms and previous versions

Awhile back [the question was asked], however the 'solution' is not what we are after here. Once upon a time, there was a table with the Firefox downloads. And in previou… (read more)

Awhile back [the question was asked], however the 'solution' is not what we are after here.

Once upon a time, there was a table with the Firefox downloads. And in previous versions. That is what I am looking for. I do not care, repeat, do not care, about the form input selecting 'latest' platform, etc.

Assuming also there is a method of downloading offline installers using tools like wget.

Thank you...

Asked by mwpowelllde 16 hours ago

Answered by cor-el 13 hours ago

  • Solved

Firefox CSS question: putting navbar at top of browser, in line with Menu bar

Hello. Before the "proton" update to the Firefox UI, I had nicely saved space in my browser by putting the navbar up on the same level with the menu bar which is able to … (read more)

Hello. Before the "proton" update to the Firefox UI, I had nicely saved space in my browser by putting the navbar up on the same level with the menu bar which is able to make the UI area of Firefox take up less vertical space on my screen. Proton broke this however, so I reverted.

What sort of userchrome.css code do I now need to use in order to put the menu bar and navbar on the same level, like the attached image?

Asked by zach.heise 6 days ago

Answered by cor-el 6 days ago

  • Solved

How to open PDF files in Acrobat Reader DC instead of in a Thunderbird tab

This new version, 91.0, now opens PDF files in a new Thunderbird tab. In previous versions, I could open PDF files in Acrobat Reader DC. I want to still use Acrobat Read… (read more)

This new version, 91.0, now opens PDF files in a new Thunderbird tab. In previous versions, I could open PDF files in Acrobat Reader DC.

I want to still use Acrobat Reader DC to open PDF files. I can't find anything in preferences to direct PDF files to Acrobat Reader DC. When I right-click "open" on a PDF file, it does not give me the option to choose a program to open it with. It opens directly into a new Thunderbird tab.

Asked by phampton1 5 months ago

Answered by jeffmozilla 4 months ago

  • Solved

Norton Password Vault login

Since I upgraded and reinstalled Norton 360 with Lifelock Firefox will not allow me to log in to the Norton Password Manager. When I use the "Setup Browser" button on th… (read more)

Since I upgraded and reinstalled Norton 360 with Lifelock Firefox will not allow me to log in to the Norton Password Manager. When I use the "Setup Browser" button on the new sign in page of Norton Password Manager I get the following message on the left pane. If I try to open the page as suggested in a new window and get the same result again.

Asked by acreewm 20 hours ago

Answered by acreewm 15 hours ago

  • Solved

Dark Theme

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks Email me at [email]@… (read more)

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Asked by mmathe8 2 weeks ago

Answered by artur6912 2 weeks ago

  • Solved

blocked JavaScript

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript… (read more)

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript is blocked. Also, I can't change my search settings, the arrow isn't active. I started FF in safe mode, but no change. Any help is appreciated.

Asked by csengh 4 days ago

Answered by csengh 4 days ago