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Help lost all book marks

updated firefox to the latest edition and have lost all bookmarks. Looked at all the articles tried several and no results still no book marks. Please help. a very sen… (read more)

updated firefox to the latest edition and have lost all bookmarks. Looked at all the articles tried several and no results still no book marks. Please help. a very senior citizen

Asked by stefin5121 3 hours ago

Last reply by FredMcD 3 minutes ago

Tabs randomly crashing

Some tabs crash at random. Cannot reproduce at will. Started happening ever since I've upgraded to a Ryzen 3600 CPU. RAM with the XMP profile passes the entire 2 hour-lon… (read more)

Some tabs crash at random. Cannot reproduce at will. Started happening ever since I've upgraded to a Ryzen 3600 CPU. RAM with the XMP profile passes the entire 2 hour-long 4 -pass Memtest86 without errors.

The crashes happen on all versions of stable Firefox and on Firefox Developer's Edition. They also occur if there are <10 tabs open as well as 100 tabs open. I have 5-6 very common extensions on FF stable (Bitwarden, Gesturefy, uBlock Origin, Facebook Container, Open Tabs Next to Current, Wikiwand, and the Stream Detector), but not a single extension installed on FF DE and still it crashes too.

Some of many crash logs: bp-87b13e5c-1bc5-4f68-864b-95d6b0210227 bp-1751032b-df93-404e-822f-c13020210227 bp-e7840772-f24e-439b-b56b-ca8c50210227 bp-629bbf6d-b007-4b4a-8b76-b2d5e0210227 bp-dd9c0c07-61bf-44a4-b5a6-9f4170210227 bp-07cf5b11-39c5-4802-a448-7e6920210227 bp-97139c27-1633-4bab-a876-1bc030210227

These are all just from today, and these are not even all of today's crashes.

System details: AMD Ryzen 3600 16GB DDR4-3200 RAM (XMP profile 2) MBO MSI B450 Tomahawk (latest Beta Bios v7C02v1H3 - happened also with stable BIOS, so I put the latest BIOS on if there are possible BIOS<-->RAM problems but still crashes remain) Nvidia GTX 1070Ti (driver v461.72) Windows 10 Pro 20H2 v19042.804

Any idea what's causing this?

Asked by chillstreem 2 hours ago

Last reply by FredMcD 4 minutes ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 1 month ago

Last reply by Rhys 7 minutes ago

Enhanced Tracking Protection not detecting trackers in any site

After moving my profile from one computer to another (I am in the process of replacing an old laptop with a semi-new one) Enhanced Tracking Protection no longer detects a… (read more)

After moving my profile from one computer to another (I am in the process of replacing an old laptop with a semi-new one) Enhanced Tracking Protection no longer detects any trackers, even of things that it previously blocked. Embeds of tweets, ads served with tracking cookies. It's like the function just... doesn't find them at all.

I've tried turning tracking protection on and off, turning it from strict to standard, and nothing makes it start detecting tracking agents again.

Any help would be appreciated.

Asked by Zero-ELEC 1 hour ago

Last reply by Zero-ELEC 38 minutes ago

  • Solved

Cannot find "Forms and Autofill" section in options, need to autofill credit cards

I want to save my credit cards in Firefox, but I cannot find the option this article refers to: https://support.mozilla.org/en-US/kb/credit-card-autofill I only have "log… (read more)

I want to save my credit cards in Firefox, but I cannot find the option this article refers to:

https://support.mozilla.org/en-US/kb/credit-card-autofill

I only have "logins and passwords" there, not "forms and auto-fill".

Am I missing something? Does Firefox even save credit cards for international users or not?

Thanks!

Asked by Zeeshan 3 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

"PRINT PREVIEW" is gone !!!

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPE… (read more)

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPEND on this function for processing orders and printing packing slips !!!!

This is NOT an improvement for me!!! This is absolutely horrible!

Asked by timestreasures 1 day ago

Answered by cor-el 1 day ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 hour ago

is it safe to delete "app.normandy" in about:config? It over rides Do Not Install Studies preferences.

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate … (read more)

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate in any study. Under Privacy and Security > Firefox Data Collection and Use, I unchecked the box to DISALLOW studies. ~ I am NOT enrolled in any study according to about:studies ~

--> How can I stop this? Can I delete all these "app.normandy."options in the about:config window without breaking the browser? Or do I set all or some to False? I am not a programmer. I would appreciate a lay person explanation.

~ The bigger question: Why is Firefox is inserting these 'studies' surreptiously irregardless of the options I set? ~

I deliberately stopped installing upgrades after v.84 to avoid problems caused by unannounced changes to functionality and the interface. Especially after the terrible changes to the print function which I encountered using another computer. But this disruptive, unwanted Print experiment appeared on this PC, despite not updating.

Thank you to the helpful moderators who can identify which about:config options we can change to false to roll back changes. However, it is not beneficial to make us waste hours to hunt these down.


"Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria."

app.normandy.api_url https://normandy.cdn.mozilla.net/api/v1 app.normandy.dev_mode false app.normandy.enabled true app.normandy.first_run false app.normandy.last_seen_buildid app.normandy.logging.level 50 app.normandy.migrationsApplied 10 app.normandy.onsync_skew_sec 600 app.normandy.run_interval_seconds 21600 app.normandy.shieldLearnMoreUrl https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield app.normandy.startupRolloutPrefs.browser.partnerlink.useAttributionURL true app.normandy.startupRolloutPrefs.browser.toolbars.bookmarks.2h2020 true app.normandy.startupRolloutPrefs.browser.topsites.experiment.ebay-2020-1 true app.normandy.startupRolloutPrefs.browser.topsites.useRemoteSetting true app.normandy.startupRolloutPrefs.doh-rollout.enabled true app.normandy.startupRolloutPrefs.doh-rollout.profileCreationThreshold 1896163212345 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.enabled true app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.provider-list [{ "name": "comcast", "canonicalName": "doh-discovery.xfinity.com", "uri": "https://doh.xfinity.com/dns-query" }] app.normandy.startupRolloutPrefs.network.preload true app.normandy.startupRolloutPrefs.print.tab_modal.enabled false app.normandy.user_id 9893538f-07be-4513-8265-9124f1f967ff

Asked by plew29881 2 hours ago

  • Solved

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 1 month ago

Answered by jscher2000 1 month ago

  • Solved

missing print "page setup" in Mozilla v85

With the new v85 of Firefox... for Microsoft Print to PDF... the defaults for print headers & footers has changed and is no longer available to edit or even view. It … (read more)

With the new v85 of Firefox... for Microsoft Print to PDF...

the defaults for print headers & footers has changed and is no longer available to edit or even view. It seems as though my settings remain in place for other printing options like my physical printer but even there the options are not editable or viewable.

There used to be a "page setup" option but I have not be able to find this anywhere anymore.

I'm assuming that it has to do with the bug fix for pdf printing but doesn't seem that it should be an intended outcome of the fix.

Any work arounds anyone knows about or has found?

Asked by Cobalt TiNor 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Links from the search do not open as we would like

Hello dear support! I would like to immediately warn you that I used Yandex translator to write the text, so there may be grammatical errors :) I've been using Firefox fo… (read more)

Hello dear support! I would like to immediately warn you that I used Yandex translator to write the text, so there may be grammatical errors :) I've been using Firefox for a very long time and I'm happy with everything. But recently I have encountered the" problem " of opening tabs, it has always been there, but I am not comfortable using it.When you search for material intensively by links, when you open any link on the search page by clicking the left mouse button or using the right mouse button "open link in a new tab", in both cases a new tab opens, it throws there and you have to move back to the search page from the opened tab and open another link that I also need, which is inconvenient. In this regard, a question. Is there a setting in the browser so that by clicking on the right button I do not go to an open tab, but it opens itself, and I immediately open new links without going to them initially and I would decide which one to go to first. This feature is implemented in Opera, but I want to stay with Firefox.

Sincerely, Mr. Mozdor

Asked by mr.mozdor 5 hours ago

Answered by jscher2000 4 hours ago

Games and videos jerk horribly

Hello, since the last Firefox update I can hardly watch short videos or play games smoothly at Gameduell. It has always been jerky, but now it has become very, very bad. … (read more)

Hello, since the last Firefox update I can hardly watch short videos or play games smoothly at Gameduell. It has always been jerky, but now it has become very, very bad. In addition, Firefox often hangs or crashes. What should I do? Thanks for your help. Greetings from Heide

Asked by Heide 2 days ago

Last reply by TyDraniu 9 hours ago

  • Solved

What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 3 days ago

Answered by jscher2000 3 days ago