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Download History won't save between sessions even after reinstalling

Hello, Firefox won't save my download history between sessions, history is set to remember. I tried doing the refresh on the installer and even reinstalling firefox and d… (read more)

Hello, Firefox won't save my download history between sessions, history is set to remember. I tried doing the refresh on the installer and even reinstalling firefox and deleting all mozilla folders in %localappdata% and %appdata% before reinstalling. it just forgets all downloads once I close firefox.



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Asked by Daroka 1 day ago

Last reply by Daroka 26 minutes ago

Firefox keeps forgetting my website login after every restart

Hey everyone, I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already… (read more)

Hey everyone,

I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already checked the settings under “Privacy & Security,” and I do have “Delete cookies and site data when Firefox is closed” turned off, so that’s not the problem. It’s super annoying because I use a few tools daily, including my site https://calculadoridadegestacional.com.br/ and I have to log in again every single time. I’m on Windows 11, using Firefox version 131.0.1 (64-bit). Any idea what could be causing this? Cache? Profile issue? Would appreciate some help..

Asked by Nathan Zayne 1 hour ago

PR_CONNECT_RESET_ERROR

HERE'S HOW I SOLVED THIS "SECURE CONNECTION FAILED" ISSUE: Kept getting this error when attempting to update Firefox; didn't matter which browser I used; went through th… (read more)

HERE'S HOW I SOLVED THIS "SECURE CONNECTION FAILED" ISSUE:

Kept getting this error when attempting to update Firefox; didn't matter which browser I used; went through the forum postings and tried every this-and-that-and-this-and-that posted there; didn't work; finally --

i opened a $10.00 30-day hotspot account with Xfinity, and the download worked perfectly.

PROBLEM SOLVED.

Asked by Hikermann 3 hours ago

Last reply by Paul 1 hour ago

  • Solved

bookmarks

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Di… (read more)

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Did NOT work. I tried "import from another browser."Did NOT work. Funny thing is that with the same HTML file i extracted from mozilla when i made a copy a couple of weeks before, i was able to upload all bookmarks to Opera but not to Mozilla!!!! The image below for the non Greeks reads "Failure to process copy document".

Asked by sakissiatras 4 hours ago

Answered by jscher2000 - Support Volunteer 2 hours ago

Не открывает предыдущую сессию

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подмен… (read more)

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подменой данных в папке sessionstore-backups: запускал браузер - находил эту папку - вставлял нужный файл .jsonlz4 - перезапускал браузер. В таком случае все мои вкладке были на месте НО после закрытия-открытия браузера сессия снова сбрасывается. При очистке браузера, появлялась кнопка "восстановить предыдущие вкладки", восстановление происходило, НО закрыл-открыл браузер - и снова пусто. Пробовал удалить браузер и установить снова - та же проблема. После запуска, если открыть журнал - в разделе недавно закрытые вкладки, недавняя история поиска - пусто, как будто предыдущей сессии вообще не было. Как исправить эту проблему? Примечание - мои закладки, введённые пароли и расширения на месте.

Asked by Aeternamvacuum 3 hours ago

Continuing spurious 502 Bad Gateway error

I am having a problem with a 502 Bad Gateway error which will not go away. There was originally a real problem, but it has been cleared up. I am trying to access an e-b… (read more)

I am having a problem with a 502 Bad Gateway error which will not go away. There was originally a real problem, but it has been cleared up. I am trying to access an e-book on Libby from my local library site when the error occurs. The link works without any problem in Microsoft Edge. It used to work in Firefox as well, until the temporary problem occurred. I have clear my Firefox cache, but this has not resolved the problem. Somewhere Firefox has stored something which is creating this spurious error, but I have been unable to find it. Any suggestions would be very much appreciated.

Asked by orders53 3 hours ago

Homepage saved sites

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about… (read more)

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about:config and everything is still there. I have tried following things: 1. restart Mozilla 2. restart PC 3. refresh Mozilla (this worked... for 1 day, I had to manually put all the saved sites again but they again disappeared when I turned on PC the next day)

However, if I enter troubleshoot mode, everything is still there and working. So I assumed it is an extension or a theme problem, which would be a great solve if I had any really. I have no extensions and I use the same basic theme that I start with. So I tried disabling hardware acceleration, didn't work. I am running out of ideas really other than switching to Chrome at this point.

Attaching files to show the issue. Not shown is the regular mode, the shown one is the troubleshoot mode

Asked by Adnan Catovic 10 hours ago

Last reply by Paul 6 hours ago

Missing Bookmarks, Passwords and History

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retri… (read more)

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.


This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Asked by marilynatheriault 7 hours ago

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (read more)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Asked by Wayne 7 hours ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 12 hours ago

Answered by Denys 10 hours ago

Shortcuts Row(s) Disappeared

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to co… (read more)

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

Asked by joehiker7549 22 hours ago

Last reply by Kiki 7 hours ago

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 5 days ago

Last reply by BillTreloar 8 hours ago

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed … (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Asked by johnaukerman 10 hours ago

Last reply by johnaukerman 9 hours ago

Autofill with Dashlane has stopped working on some sites all of a sudden!

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not … (read more)

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not auto fill certain sites and with other there is some sort of conflict which causes the sites to sit and spin but it will not auto-fill like usual.

All I have done is clear the cashe several times and then it started. Its a brand new machine so not sure how that plays into it but it was all of a sudden out of no where.

Any help would be greatly appreciated.

Asked by Jesse Tacoronte 11 hours ago

Last reply by Paul 10 hours ago

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (read more)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Asked by bill 4 days ago

Last reply by bill 12 hours ago

addons.mozilla.org opens in fullscreen everytime i open firefox

Hi! I'm experiencing a strange issue with Firefox. Every time I start Firefox, the site addons.mozilla.org opens automatically — and it opens in fullscreen mode (as if I… (read more)

Hi! I'm experiencing a strange issue with Firefox.

Every time I start Firefox, the site addons.mozilla.org opens automatically — and it opens in fullscreen mode (as if I pressed F11). Here's what I've tried so far:

I disabled all extensions, but the problem still persists.

I changed the homepage settings to a blank page and even other websites, but it doesn't help — addons.mozilla.org still opens.

The issue happens even after restarting the computer.

I haven't reinstalled Firefox yet — I’d like to understand what might be causing this first.

Any help or suggestions would be appreciated!

Asked by danyaturad 14 hours ago

Last reply by Konstantina Papadea 12 hours ago

Cannot uninstall PWA created in Firefox 143.0.1 on Windows 11

I'm not able to uninstall PWA apps created in Firefox 143.0.1 using Windows 11 usual uninstalling procedure. If i click "uninstall" in Windows Start Menu the app remains … (read more)

I'm not able to uninstall PWA apps created in Firefox 143.0.1 using Windows 11 usual uninstalling procedure. If i click "uninstall" in Windows Start Menu the app remains installed. PWA apps created with Firefox do not show on Windows 11 installed apps list so I cannot uninstall them. I haven't found any guide on the web on how to uninstall PWA created from Firefox. So, how can I effectively uninstall those PWA apps? Thank you in advance for your kind answer. Regards.