All Products Support Forum

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could enter all my log in details for PayPal but it would not open the PayPal site. This has happened every time I've tried to use PayPal lately. I then have to go and use Edge and do my purchase through there, no problem at all.

Often when I've tried to open a log in window that opens in a separate pop up style window, that window will only open as a tiny window in the top left corner. I have to drag the bottom and sides to get it big enough to fill out. Then when you enter that info ready for the next section, it reverts right back to the tiny window once more. I've done all sorts of things in my settings and mostly no change. I did however get the bank log in window to stop doing it and work properly.

Another issue is the correct time for me here in Aust is no longer being recognised in some cases. One is the Track My Hours App. I enter 'Start now' and it says 6:55 AM when it's actually 4:55 PM on my computer clock! It is not the App as I now use it in Edge as well and it is fine there. I never used to have this problem with the much earlier versions of Firefox, it only started a month or so ago when I got a new computer with the latest version installed, at that stage I think it was 72 and I had other problems as well that finally got sorted.

I really want to continue using Firefox but can't do so with several sites and then waste a lot of time swapping over to another browser. I have version 83 now.

Can anyone please help!!! Thanks.

Have Firefox/Mozilla as browser. Was using Yahoo but it wasn't the default page. On the top of the Firefox page, I was able to have several tiles to click on for frequently used sites. Below them I had Pocket and a daily list of pocket essays. Is it possible to have these wonderful tools again on a new site? If so, how do I set them up?

Thank you, cmacc

I can't seem to connect to Google.com anymore. I get

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

as the error. I've tried various things like deleting certificates, refreshing firefox, and even uninstalling firefox. Nothing works and I don't want to go back to Edge. Google.com works fine on edge, and I have a document saved as a start up tab that works fine on firefox. Drive also doesnt work, but accounts.google.com works so I can sign in.

How do I PRESERVE my history. My history keeps disappearing! There are lots of tips on how to DELETE history but I want to SAVE my history. Please help. Thanks a lot

For background on my mail server setup, please see https://support.mozilla.org/en-US/questions/1242115. I've left the outgoing server setup as Yahoo simply so that I don't have to change settings every time I visit the U.S. and when I return home again.

As of a couple of days ago, clicking on Get Messages frequently results in an error message saying that the connection to the pop server timed out, and clicking on Send often gets a similar message (though of course referring to the smtp server). I haven't changed any settings since implementing sfhowes' instructions in the thread mentioned above. I have zero connection problems in Firefox.

I went from a One Plus 3T where downloading used to work to a Google Pixel 4A where it doesn't work. When I download an image from Firefox, the path looks like this: vs When I download an image from Google Chrome, the path looks like this: The issue is when in the Downloads folder in Google photos, only the Google chrome downloaded images show up. No traces of the Firefox pictures anywhere. And when I go to the "File" app on my phone, I can't find the images in my Downloads either. just no trace of it on my phone unless I click directly on the notification tray telling me I finished downloading an image. I can't find a way to change the download path in Firefox. I see in the settings that my external file manager is switched to "on," but I'm never asked where I want to download the file when I download something. And I see no difference when I switch it off, then back on again.

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much appreciated. Thank you.

Hi!

We want to open websites with VR contents via Firefox Reality. So we brought a HTC VIVE Pro eye then downloaded Firefox Reality (PC) in Viveport. However, everytime we try to open Firefox Reality with the connection to the headset, crash reports always come without any reasons. If we open the app without the connection to the headset, the app seems working well (but cannot show in the headset anyway). This is so essential for our project, please provide any solutions if possible. I know it's still in development, if it's a bug which is hard to be fixed recently, please provide any ways that we can use WebVR/WebXR in Firefox Browser on PC.

Thanks.

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theater mode, and turn off autoplay, and the next time I start Firefox, they are back to their defaults (autoplay on, compact viewer). At first I thought it was a YouTube issue but have tried it on Chrome and Chromium and both browsers save my settings. I'm running ArcoLinux 5.9.10 with I3 WM on both my desktop and laptop. I have both reset and re-installed FF with no change.

Hi please help me to recover my facebook account, i can't reset the password and email because i forgot my password and email.

Thank you

Please send reply to my email: [email address]

In 78.2.2, even with the config setting toolkit.legacyUserProfileCustomizations.stylesheets, a userChrome.css can still change the UI font, and its point-size, but no longer has any effect on the spacing of rows.

I now have about half as many messages listed on screen than before, because most of the pane is wasted space.

Why has this option been disabled?

Is there another way of compacting the view of message rows?

hello folks,

I'm getting very annoyed with the paranoia of corporate America and I my machines are all heavily customized. and I've managed to cut off all ties with corporate people because they are very big time wasters because most of their customers are very uninformed. but that's OK. I just happen to be a rare case. I posted this question elsewhere and asked some other very competent people about this. It is here:

[https://www.bleepingcomputer.com/foru.../location-of-firefox-saved-form-data/]

however, the addressed a very similar issue. really the point of this effort by me is to save anything and everything that BANKS put on my machines so i don't have to talk to CSR's when they change their security and annoy customers with changing auth and auth. I just ran into it again with HSBC 10 minutes ago and wasted 20 minutes doing redundant tasks with a CSR to unlock the account. can you guys tell me what is in each one of the files listed in the image I've attached? I can do it myself with github tools, but I'd rather save time and get it from the pros here, assuming someone here knows. I just need summaries. Not specifics. I can figure it out from there. If someone could give a hint if this doesn't look like a suspicious post, that would be nice.

thanks.

Adam

When I watch a livestream on youtube I get this message: "Chat disconnected. Please wait while we try to reconnect you. Unable to connect to chat. Please try again later." This started happening after I reset Firefox.

For the last two days or so, Thunderbird has stopped asking me for my account logins or will it show any new emails. At the bottom is just says " <my email account > is connected to verizon.net. I can go to mail.aol.com and read new mail from my verizon account. None of my 5 email accounts show new mail in Thunderbird. I don't have any filters turned on that I am aware of that would hide this and I never tell it to save my login.

What the heck ?

Hello everybody! I have a problem with https://www.krone.at/kreuzwortraetsel! When I want to enter a letter, I click on a field that turns yellow. When I type the letter, the field does not contain the same letter, but a small window opens, where the letter appears and to the right of it there is a comment. If I load the same puzzle with the Google Chrome Browser, this error does not occur. This error did not occur on 11.11.2020. How can you get rid of it? Dieter

Translated with www.DeepL.com/Translator (free version)

I bought a new computer so I am trying to back everything on the old computer up to a new external hard drive prior to setting up the new one. I have managed to find my profile for Thunderbird with no problems. However, when I try to paste it to 1) another drive on my current hard drive, 2) the new external hard drive, or 3) a USB drive I get the same error.

It gets to 59%, stalls, and then says "Interrupted Action. Can't read from the source file or disk". Specifies Inbox

I tried Googling a solution, but nothing I'm trying is working. From that search, I have found out the following information if any of this helps with solving the problem. Computer hard drive is file system is NTSF while the external hard drive is Exfat. The size of the profile is 3.7 gb. It was over 4.3, but I cleaned some things out.

Thunderbird is not open while I am trying to do this and have rebooted the system after making clean up actions to email before trying to do the copy/paste so nothing should be open and interfering.

Please let me know if there is any other information I can provide that would be of assistance.

I would really appreciate any help. Thanks!

A window on zoom says I need to update my browser,but I thought firefox updates on it's own by default. So, how do I get to talk on zoom other than also using a telephone? I plugged in a mic that I have,but it didn't help. I use an old web cam for visual, as my monitor has no camera.

After removing one of my extensions from my toolbar (Last.fm Scrobbler for YouTube), it didn't show up in my customize page so I reinstalled it and even though it's still fully functional, it doesn't show up on my toolbar or my customize page. Resetting my customization settings to their default didn't help either.