TB won't import Protonmail .vcf file for contacts

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird. At any rate, I have been trying to import … (read more)

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird.

At any rate, I have been trying to import my contacts from the Protonmail webmail to Thunderbird. There is an export tool on the webmail site, and that seems to go fine - it creates a .vcf file. If I open that document, it has all of my contacts there. Then I open Thunderbird and use the import tool - that appears to go fine, but after I hit "finish" and look in the contacts, there are no addresses. I have shut down and rebooted, closed Thunderbird and re-opened it, tried all of this several times, but nothing changes.

I searched on here for threads on this and found things from 2015 saying that a .vcf file is for individual addresses only, but I'm thinking that must have changed? It is the only export option.

Can anyone help? I have TB 102.8.0, and I am on Cinnamon - Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy

Thank you.

Asked by knh11 18 hours ago

Last reply by david 36 seconds ago

Thunderbird 102.9.0 Converting Pop to IMAP Incoming server already exists error received

D/l & installed TB 102.9.0 on Win 11, setting up @verizon.net account (uses IMAP or PoP.aol.com for incoming host name & smtp.verizon.net for outgoing) ). It auto… (read more)

D/l & installed TB 102.9.0 on Win 11, setting up @verizon.net account (uses IMAP or PoP.aol.com for incoming host name & smtp.verizon.net for outgoing) ). It automatically found settings for Pop3. I tried to manually config for IMAP but could not. Allowed to setup with Pop3 & it went right through & works! However, I want IMAP. Following Mozilla's Support article to switch from POP to IMAP, receive the "Incoming server already exists" error. I'm at a loss. Time spent & frustration is so high. Please help.

Asked by soly4fun 11 hours ago

Last reply by soly4fun 1 minute ago

Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (read more)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 1 day ago

Last reply by jonzn4SUSE 4 minutes ago

Firefox mobile, pull to refresh feature, what's the holdup?

Guys, this is getting ridiculous. How long does it take to implement such a basic and simple feature into the stable version of FF mobile?! I'm forced to use FF Nightly … (read more)

Guys, this is getting ridiculous. How long does it take to implement such a basic and simple feature into the stable version of FF mobile?!

I'm forced to use FF Nightly with its annoying daily updates, just so I can have the pull to refresh feature available.

People shouldn't be forced to download and use a test build of an app just to use a BASIC feature which should have been finished and available from day one.

Get your sh*t together please and add this to the stable FF mobile release already. PLEASE!

It doesn't need more "testing". You're not launching a moon rocket. It works fine. Add it to the stable release.

Yours, Frustrated and loyal FF user.

Asked by Raynor1151 57 minutes ago

Last reply by Raynor1151 28 minutes ago

Timeout on localhost

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When… (read more)

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When calling the same URL everything runs smoothly using Chrome.

Environment: Firefox 111.0.1 / Ubuntu 24.04 / Apache/2.4.56

Which settings can I change in Firefox in order to solve?

Asked by jj_moz 26 minutes ago

  • Solved

Bookmarks fetching titles when dragged and dropped by mouse

Hello people, Lately, I've been having the problem with bookmars. When I want to save my favourite pages to specific folders I created for different areas, I always us… (read more)

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

Asked by rebuss.787 2 days ago

Answered by cor-el 14 hours ago

Firefox minimized relaunch

When I minimize Firefox in Windows 11, with multiple tabs, and then click on the icon in the toolbar, a list of my tabs pops up. I would prefer Firefox just go back to th… (read more)

When I minimize Firefox in Windows 11, with multiple tabs, and then click on the icon in the toolbar, a list of my tabs pops up. I would prefer Firefox just go back to the window I minimized, preferably with focus on the tab I was viewing when I minimized. I don't understand why this isn't the preferred behavior. Please advise as to how I can force Firefox to reopen the window I minimized, when I click the toolbar icon, instead of presenting me with a list of tabs.

Asked by Michael M. 1 hour ago

urdu font words not showing correctly in firefox

Up until sometimes before Urdu language words were properly displaying in my Firefox browser but no more. They now appear as individual characters instead of properly for… (read more)

Up until sometimes before Urdu language words were properly displaying in my Firefox browser but no more. They now appear as individual characters instead of properly formed word. please help me to see the Urdu words as before.

Asked by indalls 1 hour ago

  • Solved

Save Thunderbird data/settings outside of built-in export feature?

Hi Forum Folke, Wish I could tell you which version of Tbird I was running, but in switching OS's from Windows to Linux, that information got lost. It updated regularly… (read more)

Hi Forum Folke,

Wish I could tell you which version of Tbird I was running, but in switching OS's from Windows to Linux, that information got lost. It updated regularly, so it couldn't have been too far down the ladder from the most recent.

How can I save my address book and especially my email filters, without using the "export" tool? I just did that to try to make the migration easier... exported all settings and data, and when I went to restore it, the !^*%%$#@ zip file was corrupt and couldn't be opened. Everything... gone. Just great. First time I trusted the 'export' tool, and I got shafted. I managed to find an old copy of my address book (don't remember how I saved it) and got over half of them back... but I had over 300 message filters that deleted spam emails before I ever saw them, and the thought of having to go through all that again is really depressing, and irritating.

I don't want to have to go through this nonsense again; how can I export my address book and email filters as a file that I can save and hopefully retrieve at a future date?

Very much appreciated... now back to rebuilding those email filters to kill the 1000-plus apam emails in my inbox (after nuking windows and installing Linux as my OS of choice.)

Asked by kharrisma 12 hours ago

Answered by christ1 3 hours ago

Computer crash - Firefox has logins and I can't wipe

My PC failed and I am returning it. My Firefox browser was syned and I have saved sensitive passwords. I can't access the hard drive directly. Is it possible to "de-autho… (read more)

My PC failed and I am returning it. My Firefox browser was syned and I have saved sensitive passwords. I can't access the hard drive directly. Is it possible to "de-authorize" the computer remotely so the next time it's turned on it will log out and remove the info automatically?

Asked by raynor.jack 1 hour ago

  • Solved

Thunderbird stops responding and keeps asking me to enter my password leading me to be locked out

I used thunderbird to connect to my email provider (lavabit). I logged in this morning and my computer was up the whole day and it now suddenly cannot connect to the ser… (read more)

I used thunderbird to connect to my email provider (lavabit). I logged in this morning and my computer was up the whole day and it now suddenly cannot connect to the server (Login to server mail.lavabit with username "*******” and telling me to either “Retry” or “Enter New Password”) I have seen some of the other postings with this problem and I want to clarify the following 1. It works for a while (a few hours) and then the connection goes stale when I keep it open but idle 2. I have to reboot the computer and try and again later for it to connect again 3. I am using the latest version of Thunderbrid (102.6.1) on a windows 11 machine 4. This has happened several times 5. I have not changed any of the settings in the meanwhile

Are the settings that cause a timeout. I have also reached out to the email provider but I want to make sure it is not something in the client.

Asked by ashokc 2 months ago

Answered by Matt 2 months ago

  • Solved

Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 1 day ago

Answered by jehighley 1 hour ago

Thunderbird corrupts the folder column structure when used with XNote++

In Thunderbird (v. 102.9.0), I have all folders set to the same column structure. I have used the add-on XNote++ for a long time and it used to work fine. Now, however,… (read more)

In Thunderbird (v. 102.9.0), I have all folders set to the same column structure. I have used the add-on XNote++ for a long time and it used to work fine. Now, however, when I open Thunderbird or even activate the window after coming out of "sleep" mode, either (1) the XNote++ column is moved from the extreme right of the window (where I want it) to the extreme left; or (2) the column disappears altogether. This happens only for the first folder that is active. If I switch to another folder, the columns are correct. So each time I have to go through the process of copying another folder's column structure to the corrupted folder.

I don't know whether this is a result of a new release of Thunderbird or some change in XNote++, but it didn't used to act this way. Any suggestions?

Asked by coffent 1 day ago

Last reply by david 2 hours ago

Can't install Firefox snap

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it… (read more)

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it happens and how to fix it?

Preparing to unpack .../firefox_1%3a1snap1-0ubuntu2_amd64.deb ... => Installing the firefox snap ==> Checking connectivity with the snap store ==> Installing the firefox snap error: cannot perform the following tasks: - Setup snap "firefox" (2487) security profiles (cannot setup udev for snap "firefox": cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles for auto-connections (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) dpkg: error processing archive /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb (--unpack):

new firefox package pre-installation script subprocess returned error exit status 1

Errors were encountered while processing:

/var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb

E: Sub-process /usr/bin/dpkg returned an error code (1)

Asked by Hey232 2 hours ago

emails don't delete

I get my emails on both mobile and laptop. But if I delete on one it doesn't delete on the other (I have to delete same emails on devices separately). What setting have I… (read more)

I get my emails on both mobile and laptop. But if I delete on one it doesn't delete on the other (I have to delete same emails on devices separately). What setting have I got wrong? Paul

Asked by paul521 18 hours ago

Last reply by david 2 hours ago

Thunderbird doesn't work when restoring backup to profile

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better … (read more)

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better luck this time around. Here it goes.

Big profile backup is out of control when restored. I'm on OSX.

Backup is a normal zip file of the profile folder, created on the same machine.

I know in theory, I should just create a new profile, quit TB, and then replace the contents of the newly created profile with my backup's contents. Next time I start it up, I should see my profiles' content.

However, that doesn't happen. And this is what I've seen after several dozen (?) times attempting it:

[list] [*] the first time starting after the restore, it takes a while to start. Then I'm shown a series INBOXes named with '-n' at the end, for an arbitrary (?) number of n. Such as 'INBOX', 'INBOX-1', ..., 'INBOX-25', some 3 to 5, others 40 or 50.

The last, according to this numbering, appears to be the one that contains the actual Inbox with messages. This happens in almost all accounts in the profile (about two thirds). I can also see several 'INBOX-n.msf' files (1kb) in the filesystem, with one corresponding final 'INBOX-n' file. This, as one could guess at this point, was not part of the original backup.


[*] after restarting TB, it takes even longer, and I lose access to all other folders. Everything below the account name disappears, except for the 'INBOX' that remains listed as a folder in the left pane, and when clicked on, shows no messages, none. For every account.


[*] every subsequent restart is then very quick, and I don't get access to the folders anymore. Even the maimed access the first time around seems now to be gone. There are only the empty INBOX folders, again and again./list


Profile folder size goes from ~24GB to ~16GB throughout this, though in TB's folder pane, it looks as empty as it could be.

I've repeated this dozens of times, with two different profiles which lead to the same result.

I might have tried a restore once on Windows machine to test it out, a long time ago, which I think went smoothly. So I can't vouch for it now, but I'd guess the problem is in OSX. Which is a problem, because it's what I'm using.

Am I doing something wrong? Does it have anything to do with permissions? What can I do to get this restore working? Anyone experienced the same on OSX?

I feel silly going through the trouble of backing up weekly, don't feel safe at all by failing to restore these backups. When I need the backup, I don't think I'm going to have one. I've had a few scares, and one of these days, it's bound to happen.

Below are the pictures when I restore this backup in OSX, in the first run it shows a corrupted folder structure, and from then on I have no access to the emails anymore.

Would appreciate any help with this long running issue.


Here's the pictures of the situation:

[b]First Run:/b

[img]https://preview.redd.it/jqs03d7fdcna1.png?width=324&format=png&auto=webp&v=enabled&s=ddc6a11b9da6d0413b8a81921bb3e618879b5f73/img


[b]Second Run:/b

[img]https://preview.redd.it/mvqtvi5hdcna1.png?width=369&format=png&auto=webp&v=enabled&s=f44319dd7f06fa25df4a5cb3d931e103f59b2eeb/img

Asked by hotpink8 16 hours ago

Last reply by david 2 hours ago

Youtube stuck

When playing a youtube video, I can hear the audio playing and see the time passing on but the on screen video is just stuck even when buffered full clip. I check on chro… (read more)

When playing a youtube video, I can hear the audio playing and see the time passing on but the on screen video is just stuck even when buffered full clip. I check on chrome browser, this doesnt happen there. Reset firefox, the issue is still here

Asked by aronno12540 2 hours ago