How do we make left column show everything below last Account name?

Preamble: There are 34 email Accounts listed in left column. (Image 1) When in "Mail" column I can see down to only the Account Name (address). There is only the Accou… (read more)

Preamble:

  1. There are 34 email Accounts listed in left column.
  2. (Image 1) When in "Mail" column I can see down to only the Account Name (address). There is only the Account Name and Inbox.. nothing else below that can be seen - no Drafts, Sent, Archives, Spam, or Deleted. Anything below is missing too.
  3. When choosing "Account Setting", everything for last account shows up, plus Outgoing, Add-ons (Image 2). Too, we can see the Offline/Online Icon.

QUESTION: How may I fix it so that the last account shows all sub-sections of the account - i.e., Server Settings, Copies & Folders etcetera right on down to Online/Offline or at best, down to "Return Receipts" for the last account?

Thanks for volunteering, ~r

Asked by redacted 4 days ago

Last reply by redacted 29 minutes ago

Issues with Firefox Only on Home Computer

I use Firefox on both my work and home computer as well as my Android phone. I have for years, and until I got a Surface 8 Pro with Windows 11 Home (in case that matters)… (read more)

I use Firefox on both my work and home computer as well as my Android phone. I have for years, and until I got a Surface 8 Pro with Windows 11 Home (in case that matters), the behavior across devices was generally consistent, especially after I created a profile and signed into it across all of my devices. Firefox on that device, though, has given me a couple weird differences/issues.

First, I've noticed that the pop-up blocker seems much more "sensitive" on my home computer than on any other devices. A link I click on on my home computer will trigger the pop-up blocker, whereas my work computer will just send me to the link. An example where I see a different behavior is on the Wordle home page: https://www.nytimes.com/games/wordle/index.html. When I click the light bulb at the top on my home computer, the pop-up blocker is triggered, but when I do the same from my work computer, it just goes straight to the link that icon is for.

Now more recently, I've found that sound from a webpage (say YouTube) played on my home computer comes out of the speakers regardless of whether there's a device in the audio jack, which of course my work computer does not do. I've confirmed it's a Firefox problem and not a larger device problem, as other programs output to the audio jack when something is plugged in there just fine.

I've tried resetting my device obviously, and I've even tried doing a Firefox refresh, progressively deleting more and more profile information, and finally uninstalling Firefox completely, removing the Mozilla folder in %APPDATA%, and removing the registry entries that Revo Uninstaller identified, to try to make it as close as possible to the "factory" default, all to no avail.

Asked by Drew 41 minutes ago

Printing Emails (won't print second page)

For almost 15 years we have been printing emails (they are notification of orders). Probably 75,000 over that time period. Within the last 2 months or so, the second … (read more)

For almost 15 years we have been printing emails (they are notification of orders). Probably 75,000 over that time period. Within the last 2 months or so, the second page has stopped printing. I have reinstalled printer drivers and software. Made sure I'm updating Thunderbird to the last release. I have looked at every setting. I tried using another computer and still no luck.

The printer does print the second page from other email apps like gmail and two page orders directly from PayPal etc.

I've spent hours upon hours and I'm out of ideas.

HELP.  :)

Asked by matt148 10 hours ago

Last reply by Matt 46 minutes ago

Can't send or receive emails in Thunderbird.

I have the same original problem as https://support.mozilla.org/en-US/questions/1508740 , and from the same time period, but across 4 of 5 email addresses, with additiona… (read more)

I have the same original problem as https://support.mozilla.org/en-US/questions/1508740 , and from the same time period, but across 4 of 5 email addresses, with additional problems. All given answers then & now on this website have completely failed me.

I have 4 emails on the same server, which use IMAP, so there is no way for me to adjust any msg retrieval settings, because they don't exist. Surprisingly, one of these 4 emails actually does work in sending & receiving, but I got different error with it, just now! I also have one gmail affected by this original 2 year old problem, as well.

Closing program, restarting computer, and downloading TB updates all do not work. I uninstalled/reinstalled TB, and all of my profiles & emails were surprisingly intact with no deletes (yes, I backed them up in another folder first), and the problem persists upon reinstall of TB, on the exact same emails as the original problem. Antivirus & firewalls are off. Server said it wasn't them. I'm using Windows 11, McAfee antivirus, and the newest TB dld is Eclipse.

There is no distinct alphanumeric error message for the oldest problem, just the usual "Login to server with username failed. Retry/Enter New Password/Cancel." All passwords are correct. None of my passwords are "saved" in the TB program, and I'm having trouble locating where to tell it to do otherwise.

Screencap and copy/paste attempts to grab second error message failed, but it looked like "RETR failed, one message expunged." So far, it's a one-time error, which I can live with. All emails for that ONE working email are fine.

When I attempt to sign into Google, it takes me to a troubleshooting page https://support.google.com/accounts/answer/32050?hl=en asking me to clear cache & cookies, if I'm using Chrome (which I'm not), instead of just a login to retrieve my gmail.

My emails have been sitting on the servers for 2 YEARS and I am at my wits' end - please help!!!

Asked by rainbowheron 5 months ago

Last reply by rainbowheron 52 minutes ago

Strange folders in TRASH that can't be deleted

POP3 account. Trash contains folders that, mostly, I have no idea where they came from, and nothing I do will delete them. More than 30 folders at current count, all … (read more)

POP3 account. Trash contains folders that, mostly, I have no idea where they came from, and nothing I do will delete them. More than 30 folders at current count, all empty.

Anyone have any insight? Thanks. Brett

Asked by koalamotorsport 2 hours ago

Last reply by Matt 53 minutes ago

Why don't videos display when I'm browsing websites?

Images appear fine, but lately I cannot see embedded videos on websites when I'm browsing. This is a recent change (past couple of weeks). I can view the same videos usi… (read more)

Images appear fine, but lately I cannot see embedded videos on websites when I'm browsing. This is a recent change (past couple of weeks).

I can view the same videos using another browser, so I think this is a firefox setting possibly.

Asked by s.h.one 1 hour ago

ChromeOS and firefox

[https://support.mozilla.org/en-US/kb/.../run-firefox-chromeos?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=desktop-browsers-chromebook&utm_con… (read more)

[https://support.mozilla.org/en-US/kb/.../run-firefox-chromeos?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=desktop-browsers-chromebook&utm_content=seo]

I am trying to follow the guide linked to install Firefox on an older Chromebook. It looks like the device should be supported, as running the command cat /etc/os-release returns that it is version 10. When I get to step 4 and try and run that I get a permission denied error and later steps do not work.

I did try the Google play option on the Chromebook, it says the device is not supported.

Asked by hessian13 1 hour ago

My tabs on the tabs bar vanished; how to recover them? Thanks

All my tabs (I think they're tabs - on the menu bar just below the main menu at the top left of the home screen - have disappeared. I checked history, hoping to replace … (read more)

All my tabs (I think they're tabs - on the menu bar just below the main menu at the top left of the home screen - have disappeared. I checked history, hoping to replace them and the returned. But now they've vanished again. Also, when FF opens, email screen displayed is 'primary' and it says there are no primary messages. I've always used 'all mail' so I go to that site (which is in a folder on the menu which is below the address bar) and click on it to get to mail.

How can I restore the missing tabs which were on the menu bar just above the address bar?

Many thanks.

DMS

Asked by Donald Scott 1 hour ago

Best Practices and DOs and Don'ts of browsing

Please help make me the best use of good practices of professionals and learn from their browsing experiences including DOs and Don'ts to make my browsing experience simp… (read more)

Please help make me the best use of good practices of professionals and learn from their browsing experiences including DOs and Don'ts to make my browsing experience simple, safe and secure .

Asked by Ausauf 2 hours ago

Restore previous session is missing not even greyed out.

Restore previous session, in history, is an important setting. It has now disappeared completely as an option even though restore windows and tabs is ticked. Need to go d… (read more)

Restore previous session, in history, is an important setting. It has now disappeared completely as an option even though restore windows and tabs is ticked. Need to go deeper than the superficial help .

Asked by rbeaver1970 4 months ago

Last reply by Denys 2 hours ago