google calendar no longer sending email reminders

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important … (read more)

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important meeting because of this, so I want to get to the bottom of it. I verified that the reminders are properly set in my calendar, so I have to assume that they are going out. The pop-up windows do pop, so I assume that it is not on the calendar side. I also noted that calendar.google.com and gmail.google.com have the proper permissions to send pop-ups and notifications to gmail, which indicates to me that this end of the equation is working. (Don't know how to isolate the error further, though.) It seems that the Firefox settings need to be changed somehow. Any ideas?

Thank you!

Asked by Gus Gassmann 4 hours ago

Last reply by Gus Gassmann 2 minutes ago

Copying message to sent folder message never stops.

Just installed Tbird on new Windows11 computer. I keep getting a message everytime I send an e-mail out that it is copying the message to my sent folder. However, the lit… (read more)

Just installed Tbird on new Windows11 computer. I keep getting a message everytime I send an e-mail out that it is copying the message to my sent folder. However, the little spinning wheel neverstops even though the message was confirmed sent to my client. How do I correct this error. FAQ's did not help. Sincerely, Gary

Asked by Gary M White 8 minutes ago

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Asked by John Purretta 19 hours ago

Last reply by TyDraniu 10 minutes ago

how to access a site that keeps sending an error message

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred du… (read more)

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred during a connection to www.idaan.gob.pa. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I could access it until about 1.5 years ago when I used it a lot. Now I cannot access it anymore but this is an official governmental site www.idaan.gob.pa so why cannot it accessed now? I cannot access if from any of my devices, including those with the most up to date windows and Apple versions.

What do I need to do? contacting the institution is out of question as the site works OK in that country, so it is a FireFox problem outside of the country. Please help. Thanks, Helena

Asked by fortunatomh 14 hours ago

Last reply by jscher2000 - Support Volunteer 11 minutes ago

From Zendesk: Can't connect to Google and/or Can't open & send Optus email

Hi all: The following question is from Zendesk. I am adding it here so we can have the benefit of a public discussion with our awesome Thunderbird Support Community. tl;… (read more)

Hi all: The following question is from Zendesk. I am adding it here so we can have the benefit of a public discussion with our awesome Thunderbird Support Community.

tl;dr Try [[Troubleshoot Mode Thunderbird|Thunderbird Troubleshoot mode|] and see if that helps. Also try disabling all 3rd party software (e.g.anti-virus, firewalls, etc). If it is a password issue, please ask your email provider e.g. Optus or gmail to reset the password for you. Double check your Optus settings at: https://www.optus.com.au/support/answer?id=1434 and double check your gmail settings: https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

We've found over the years that troubleshooting is often difficult. It would probably speed things up if you could find somebody who's more technical in your community to help you in real life.

If the tl;dr doesn't help, please give us more troubleshooting details (without this level of detail we can't help you further):

  1. Please let us know your email provider, is it gmail, optus or both?
  2. Please let us know what operating system e.g. macOS Ventura, Windows 11, Ubuntu 22.04
  3. Please let us know what 3rd party software like add-ons, anti-virus or firewalls you are using (and please try disabling them and see if that helps)
  4. Finally, please let us know what steps you followed exactly, what you expected and what actually happened.

Text from Zendesk:

  • "email address" cannot connect to Google when you said I would be able to canot recall my PASSWORD cannot send or receive mail from THUNDERBIRD all settings are CORRECT"
  • "am still unable to open or send my Mozilla mail my IP is Optus my address email at optus address. Optus cannot understand WHY I cannot open Mozilla Mail the setting are correct , this has been going on for months ! What is the point of me having Mozlla mail that will not open or send? I know my password for Optus, but Mozilla keep putting the message up INCORRECT Optus fail to understand , they suggest you email me and give me the original password I gave when I commenced with Mozilla mail, because it was SO LONG AGO I cannot recall the password I joined Mozilla with."
  • "I still cannot open or send from my Mozilla Mail and my server Optus have had a Technician check and it is not Optus the problem is MOZILLA I urgently need to keep in touch with family. Please forward as a matter of URGENCY a form to complete so that I can change my PASSWORD I cannot recall the PASSWORD I gave Mozilla when I opened my account years ago. Thank You,"

Asked by Roland Tanglao 21 minutes ago

userChrome.css for Title Bar Broken by Latest Update

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated! The latest update caused an edit I made to my Profile's userChrome.css file t… (read more)

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated!

The latest update caused an edit I made to my Profile's userChrome.css file to be nullified. Now there's huge bar where the tabs toolbar used to be, and apparently it's not the title bar, as when I activate the title bar in "Customize Toolbar," this huge gets replaced by the actual toolbar.

I've attached my css code below for inspection. It used to work perfectly, but after the last update (133.0) it's no longer working. What can I do to fix this and have it like I had it prior to the latest update (133.0)?

userChrome.css File: `#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

}

  1. main-window:not([tabsintitlebar="true"]) #TabsToolbar {
   visibility: collapse !important;

}

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

/* Adding empty space for buttons */

  1. nav-bar {

margin-right:140px; }

/* 15px for dragging whole window by mouse*/

  1. titlebar {

appearance: none !important; height: 15px; }

/* Fix for main menu calling by Alt button */

  1. titlebar > #toolbar-menubar {

margin-top: 10px; }

/* Move minimize/restore/close buttons to empty space */

  1. TabsToolbar > .titlebar-buttonbox-container {

display: block; position: absolute; top: 17px; right: 1px; }

  1. sidebar-box {
 min-width: 250px !important;

}`

Asked by SynTriarch 15 hours ago

Last reply by jscher2000 - Support Volunteer 20 minutes ago

Cannot connect to GMX account

Hello, I want to get away from Outlook and, therefore, downloaded Thunderbird. However, I cannot connect it to my GMX account. When I try to add the account it finds th… (read more)

Hello,

I want to get away from Outlook and, therefore, downloaded Thunderbird. However, I cannot connect it to my GMX account.

When I try to add the account it finds the details but then gives me an error message that the configuration, password or username are wrong. Password and username are definitely correct, as I can use them to get into my online GMX account. Regarding the configuration / account settings they seem to be the ones I have always used, but I have tried others, which also do not work. I found a reply in Support to a similar problem by Toad Hall from the 17th July 2023. I went through all the suggestions but nothing has solved the problem.

I tried the configuration given (see below) but Thunderbird does not seem to be able to connect with them either.

  • Incoming: imap.gmx.com
  • port: 993
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password
  • User Name: full email address
  • Password - same one you use to access webmail account
  • Outgoing: mail.gmx.com
  • port: 587 (instead of 465 with SSL/TLS)
  • Connection Security: STARTTLS
  • Authentication Method: Normal Password
  • User Name: full email address
  • Password - same one you use to access webmail account

It does NOT prompt for a password. The Activity Manager is empty. The firewall shows all permissions for Thunderbird given. I have used this GMX account for years.

I have created a file with screen shots of the individual steps in setting up a new e-mail account and the error messages I am getting. I don’t know whether that would be useful, but I cannot see how to attach it.

Many thanks

Peter Mueller

Asked by pmueller11 4 hours ago

Last reply by pmueller11 23 minutes ago

Address line now has a ribbon to the left of it

I NEVER seen this before and wonder why this is occurring. When I put an address into the address line, MANY TIMES NOW I see a RIBBON before the address. WHY is that rib… (read more)

I NEVER seen this before and wonder why this is occurring. When I put an address into the address line, MANY TIMES NOW I see a RIBBON before the address.

WHY is that ribbon there?

And HOW DO I GET RID OF IT?????????????????

Asked by L Wille 34 minutes ago

Deleting spam all the time

How come now body is answering question here i have to find out by myself in android when I mark a email to spam how come it doesn't mark all future messages from the … (read more)

How come now body is answering question here i have to find out by myself in android when I mark a email to spam how come it doesn't mark all future messages from the same emailed as spam I have to do it again and again does nobody know anything about thunderbird for android?

Asked by Mark Ingle 36 minutes ago

SPAM filtering?

I just installed the Android mobile version of Thunderbird. I was wondering if it supports any form/method of SPAM filtering? If so, how do I access/use it? TIA! … (read more)

I just installed the Android mobile version of Thunderbird. I was wondering if it supports any form/method of SPAM filtering? If so, how do I access/use it?

TIA!

Asked by Cumulus 1 month ago

Last reply by Mark Ingle 41 minutes ago

Firefox et Oqee de Free (Freebox)

Bonjour, Pourquoi Firefox affiche, toujours la page numéro 1 de Oqee lorsque qu je quitte une chaine de télévision, pour en sélectionner une autre ? Normalement Fire… (read more)

Bonjour, Pourquoi Firefox affiche, toujours la page numéro 1 de Oqee lorsque qu je quitte une chaine de télévision, pour en sélectionner une autre ? Normalement Firefox devrait revenir sur la page précédemment affichée, et non la première page. Pour information Edge et Chrome respecte cette logique. Merci

Asked by i11042v 53 minutes ago

Thunderbird

Hi...I am trying to sign in to my thunderbird email...using my outlook.com email address. It is saying my password is incorrect...but I just updated my password...HELP.… (read more)

Hi...I am trying to sign in to my thunderbird email...using my outlook.com email address. It is saying my password is incorrect...but I just updated my password...HELP....

thanks..david

Asked by dageddes 57 minutes ago