Help with Thunderbird pls

Hi! I am trying to use the Thunderbird application to help me view a huge '.mbox' file from an email account that is no longer active. I have the entire file saved to my … (read more)

Hi! I am trying to use the Thunderbird application to help me view a huge '.mbox' file from an email account that is no longer active. I have the entire file saved to my computer as I downloaded it before the account was closed. Can you help me access those files? I am working on a huge project and really need to look for date sand times of emails sent in the mailbox so that i can piece together the timeline of the project. I would greatly appreciate this!!!

Asked by Chris Dumitru 3 days ago

Last reply by Chris Dumitru 20 minutes ago

CTRL + Shift + K doesn't work

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. … (read more)

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. Why is this?

Asked by Kevin Entwistle 8 hours ago

Last reply by Rick 39 minutes ago

Tab groups

Hello. 1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members … (read more)

Hello.

1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members are preserved.)

Asked by Larry 44 minutes ago

Email headings and body display in the reading panes on one monitor but not the other.

I have a Fedora laptop which has run Thunderbird on KDE Plasma for years. I typically put the Thunderbird window on my big monitor where everything works as expected. … (read more)

I have a Fedora laptop which has run Thunderbird on KDE Plasma for years.

I typically put the Thunderbird window on my big monitor where everything works as expected.

When I move the window to the laptop screen (or unplug the laptop and use it without the big screen), I can navigate the folder list in the left-hand pane, but the list of emails and body panes on the right do not display, only the Welcome screen.

When I put Thunderbird in Help > Troublehoot Mode, all works as expected.

The only special add on I use is the Get All Mail button.

Asked by benlucky2me 47 minutes ago

New Malware in downloads since Ghost Poster?

Just received message, by LIFEHACKER, originally discovered by LAYER X, about "17 malicious extensions across numerous browsers", the list which includes Firefox and is s… (read more)

Just received message, by LIFEHACKER, originally discovered by LAYER X, about "17 malicious extensions across numerous browsers", the list which includes Firefox and is supposedly a recent event outside of the earlier (?) event involving the Malware Ghost Poster in downloads previously cleansed by Firefox. Is this old news or is there more Malware that is 'out there' or that could be on my computer without my knowledge? (I do not download willy-nilly....) Would appreciate valid insight if it is just repetitious/old info rehashed for shock value. Thanks!

Asked by Chakotae 2 hours ago

Last reply by Denys 53 minutes ago

Authentican failure, ad infinatum

Have no idea to whom I was chatting a week or so ago, but outlook.office365.com was recommended to me as the incoming server setting for Outlook.com. Set TB that way and… (read more)

Have no idea to whom I was chatting a week or so ago, but outlook.office365.com was recommended to me as the incoming server setting for Outlook.com. Set TB that way and used it for a week or so. TODAY got a "failure to authenticate" error from TB (have had many such errors before). Went directly to Copilot, as I thought it would be the most authoritarian place to clear up Microsoft problems. It provided the informaiton below: Official Outlook.com Thunderbird Incoming Server Settings (2026) IMAP (recommended) Settings Server name: imap-mail.outlook.com Port: 993 Security: SSL/TLS Authentication; OAuth2 Username; Your full Outlook.com email address

Why this is the correct server Outlook.com, Hotmail, Live, and MSN accounts do not use outlook.office365.com .

Set outlook account incoming server to imap-mail.outlook.com and reset TB Immediately got: Mozilla Thunderbird Thunderbird Authentication failure while connecting to server imap-mail.outlook.com.

Can someone please tell what's going on?

Asked by PathMan 3 hours ago

Last reply by Wayne Mery 1 hour ago

"Unable to log in at server"

This morning, I repeatedly received an "Authentication failed when connecting to outlook.office365.com" error. I removed the Outlook account from Thunderbird hoping to so… (read more)

This morning, I repeatedly received an "Authentication failed when connecting to outlook.office365.com" error. I removed the Outlook account from Thunderbird hoping to solve this by reconnecting and starting from scratch. Upon entering my email and password, my configuration is successfully located in the Mozilla database, but upon selecting the IMAP configuration and after a brief password check, I received the error message "Unable to log in at server. Probably wrong configuration, username or password". Is this an issue on Outlook's end, or is something not set up properly?

Asked by nbrtt000 2 hours ago

Last reply by Wayne Mery 1 hour ago

  • Solved

Can't add my outlook account anymore

Can't access or re-add my existing outlook account to thunderbird 147.0. Tried using my password, an app password. Nothing. Keep seeing the same error over and over again… (read more)

Can't access or re-add my existing outlook account to thunderbird 147.0. Tried using my password, an app password. Nothing. Keep seeing the same error over and over again.

Asked by gary.aleixo 2 hours ago

Answered by Wayne Mery 1 hour ago

Hotmail oAuth2Error "Authentication failure: unknown user name or bad password"

My Hotmail account suddenly stopped working today (was working yesterday). Thunderbird shows a popup saying authentication failed, but doesn't ask me to try a different p… (read more)

My Hotmail account suddenly stopped working today (was working yesterday). Thunderbird shows a popup saying authentication failed, but doesn't ask me to try a different password (not that I changed it recently).

The error details are only visible in Error Console:

Got an error name=oAuth2Error, the server said: Authentication failure: unknown user name or bad password.

Using server: outlook.office365.com, port 995 (POP) user name: ****@hotmail.com SSL/TLS, OAuth2

Asked by Konstantin Svist 4 hours ago

Last reply by Wayne Mery 1 hour ago

Using TB no problem. Power failed. Restarted computer, TB email does not send or receive. TB receives Outlook email stating authentication failed. I logged back into Outlook. Outlook email works fine.

I need to fix TB to send/receive/save emails after a power failure today, Grid outage at 13:40, Power restored 13:40. Computer restarted, TB opened but will not perform … (read more)

I need to fix TB to send/receive/save emails after a power failure today, Grid outage at 13:40, Power restored 13:40. Computer restarted, TB opened but will not perform any send/receive/save tasks. TB Message Send gets Outlook notification - Authentication failure. Went to Outlook email, logged back in, test email I had attempted to send by TB is in Outlook, plus new emails in Outlook, but none in TB. Checked for TB updates, current as of Jan 15, 2026. Restarted computer twice. Outlook email works but TB does not perform any tasks. I lost no TB emails in my messages before the power failure, they are all still in my TB messages. I have Firefox Browser and Windows 11. I love TB. It has had cardiac arrest. Help. Ann

Asked by annk2021 1 hour ago

Last reply by Wayne Mery 1 hour ago

Web Browser

AT&T/Direct TV Tech Wizards tell Me that your Web Browser is too SECURE... I pay all my Bills using MOZILLA Web, never have a problem. 2 Months ago I have had problem… (read more)

AT&T/Direct TV Tech Wizards tell Me that your Web Browser is too SECURE... I pay all my Bills using MOZILLA Web, never have a problem. 2 Months ago I have had problems logging on to Direct TV web site to pay my bill. They tell me its your web site... I even told them that I have no problem logging on to Government Web Sites. Can you help me?

Asked by joeykelly71 1 hour ago

Last reply by Denys 1 hour ago