Archived email has disappeared

Yesterday the archived folders showed 2011 2012 2013 to 2024 as individual folders. today none of them are there. All my email was archived in ThunderBird and removed fro… (read more)

Yesterday the archived folders showed 2011 2012 2013 to 2024 as individual folders. today none of them are there. All my email was archived in ThunderBird and removed from the server. How can I retrieve them?

Asked by bill361 7 hours ago

Last reply by Matt 4 minutes ago

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I've been getting messages labeled Moxilla Firefox that tell me to "click here to fix the error now" or "turn on your virus defender" for issues like virus attack, trojan… (read more)

I've been getting messages labeled Moxilla Firefox that tell me to "click here to fix the error now" or "turn on your virus defender" for issues like virus attack, trojan virus, critical alert, etc. Is this a scam or do i need to click? I've been clicking on "Dismiss" to make them go away but they keep coming back. Getting 50-100 a day.

Asked by shodorow 9 minutes ago

MacOS Spacebar Quick Look Feature With Attachments?

This is an odd one, and an hour of googling now has turned up nothing except one person on Reddit from 6 months ago with the same issue. When I open a messasge with an … (read more)

This is an odd one, and an hour of googling now has turned up nothing except one person on Reddit from 6 months ago with the same issue.

When I open a messasge with an attachment, either in a new window or tab, and at the bottom of the window I click the arrow to expand the list of attachments included with the email message, if I click to select one of those attachments, I would expect that pressing the spacebar would launch a Quick Look to preview the file.

I am moving over to Thunderbird from Postbox (which I should have done long ago, frankly). Postbox is Thunderbird based, and I had no problem with the quick view of attachments in Postbox. I assume there's a configuration setting or something I'm missing that's not allowing me to use quick look to preview attachments. Or, is this by design (or rather, lack thereof)?

Running Thunderbird 128.3.3esr (64-bit) on MacOS Monterey.

Thanks for any input you may have.

Asked by braindead3xl 8 hours ago

Last reply by braindead3xl 14 minutes ago

Cannot empty Deleted folder and Thunderbird is creating new folders

I have been having problems with Thunderbird ever since I updated from Windows 7 to Widows 10 about 6 weeks ago. But these problems have become overwhelming recently. I … (read more)

I have been having problems with Thunderbird ever since I updated from Windows 7 to Widows 10 about 6 weeks ago. But these problems have become overwhelming recently. I have latest version of Thunderbird 128.3.2esr (64 bit). An unusual aspect of my setup is that I do not keep my Thunderbird profile on my C Drive but on another drive. I need to keep many of my emails so I have a large Archives with the emails kept by each year. I also have a large number of emails in Local folders from a previous email software I was using. Over the last few days I deleted a large number of emails from these Archive files to try to reduce the size of them. I also deleted a lot of emails from my current Inbox (as well as moving emails from there to Archives). But my Thunderbird has started to play up in ways I cannot understand: 1. Thunderbird has created about 10 new folders with names like Inbox-1, Inbox-2, Inbox.msf-1.compact-backup, etc. There is even a folder called Trash-1 2. Inbox-3 has one message in it which is one line of garbage - but the size of the folder is reported as 3.8GB! Inbox.msf-1.compact-backup has 1 message in it which is full of garbage and is reported as 6.1MB 3. My Deleted box got large in the process of doing the above. So I have emptied it several times. But the size of the Deleted box keep growing and has now reached 102 GB! I have compacted the Deleted Box and it does nothing. 4. Multiple copies of some of my emails are turning up in my Inbox - some as many as 6 or 7 copies. As a result the size of my Inbox keeps growing. I tried using a Thunderbird Extension that removes duplicates but, although it correctly identified all the duplicates, it stopped functioning when I clicked OK to remove the duplicates. 5. Needless to say that Thunderbird also at times excruciatingly slow and frequently freezes (with "(Not responding) showing on the Thunderbird window. 6. At one stage there were 1000s of message which were dated 1/1/1970 and were blank. I think I have deleted most of those. Using Windows Task Manager, I can see that CPU and Memory usage are always blow 50%. The Disk that the Thunderbird profile is on is sometimes at 100% and sometimes at a low %. But this does not seem to correlate with what I am actually doing. For example right now as I am typing this message, it is showing 100% active time and disk transfer rate of 450kb/sec but I am not doing anything with Thunderbird and the Thunderbird Activity Manager is showing no activity. But another time I could be trying to delete or move emails and it shows a low % of active time on that disk. I have looked through this support site and tried the following suggestion: I have put the Thunderbird profile in the exceptions section of my Antivirus software I have deleted global-messages-db.sqlite and allowed Thunderbird to rebuild indexes I have disabled all extensions as well as the extension I mention above for removing duplicates. I tried opening Thunderbird in Troubleshoot Mode and Windows in Safe Mode. Thunderbird operated more quickly but the problems did not resolve. Bewildering? I have been using Thunderbird for 10 years but after 6 weeks or so of problems and many frustrating hours, I am looking around for alternative email software but I don't want to go to Outlook. Does anyone have any suggestions for email software that can deal with large Archives?

Asked by moojanmomen 4 days ago

Last reply by moojanmomen 16 minutes ago

  • Solved

Recipient auto complete going haywire, the list seems almost random

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue… (read more)

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue.

For a year and few months now, I think since the recipient dropdown started showing grey on some listed entries and white for others, thunderbird seems to be often selecting contacts based on some weird criteria that doesn't work well at all.

For example if I type in Julie, yes I see Julie down the suggested list at position 3 or 4, but positions 1 2 3 seem to be completely random selections from my contacts. Since this change happened I've been trying to be super careful with trusting the position 1 offering, which used to almost always be what I was after, but yesterday I sent and email to the wrong person because I didn't check.

If this is supposed to be some great new feature of tbird (which in itself is great), can someone tell me how to turn if off?

Asked by sparrowtwo 2 weeks ago

Answered by Toad-Hall 9 hours ago

Migration from Postbox : import filters

Postbox having been sold to eM Client, I need to migrate to Thunderbird. Import worked pretty well using the protocol "migrating from a previous Thunderbird installation"… (read more)

Postbox having been sold to eM Client, I need to migrate to Thunderbird. Import worked pretty well using the protocol "migrating from a previous Thunderbird installation" however the filters did not import at all. It happens that I have 320 of them, so it would be a great help if some automatic procedure could be implemented. Is this possible? Thanks in advance. Regards, Gérald

Asked by GéraldT 3 hours ago

Last reply by sfhowes 22 minutes ago

Lost folders in Thunderbird

Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbir… (read more)

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

This is happening on my laptop, Windows operating system. I don't have any email managers on my phone.

S.O.S. Cara

Asked by a.sabinal 1 hour ago

Lost folders in Thunderbird

Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbir… (read more)

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

Asked by a.sabinal 1 hour ago

Updates disabled by system admin? How to undo, never disabled.

I am on 115.13.0 (32-bit) yes, and oddly it says updates disabled by system admin (that's me). I have no idea how to change that. No way I took steps to disable thunderbi… (read more)

I am on 115.13.0 (32-bit) yes, and oddly it says updates disabled by system admin (that's me). I have no idea how to change that. No way I took steps to disable thunderbird updates. I found only one thread on how to reenable but it was very vague and the OP did not arrive at a perfect fix.

Asked by sparrowtwo 2 days ago

Last reply by sparrowtwo 1 hour ago

  • Archived

I had several accounts hacked, all of them have the password saved on Firefox

In the past 30 days I had these accounts hacked: 3 gmails accounts (all of them the hacker was using Firefox 50) Microsoft account Xbox account Facebook All my sites… (read more)

In the past 30 days I had these accounts hacked:

3 gmails accounts (all of them the hacker was using Firefox 50)

Microsoft account

Xbox account

Facebook

All my sites (Hostgator blocked my account)

I ran a antiviurs on my PC and cellphone, and nothing was found

Any ideas/suggestions?

Is it safe to have my passowords saved on Firefox?

Thanks

Asked by Marcelo 1 year ago

Last reply by Marcelo 1 year ago

  • Archived

Couldn’t enter code to confirm account.

I need step by step instructions to create my NEW account, because I couldn’t enter the code to confirm my account, and now I can’t sign in , or anything. I would like t… (read more)

I need step by step instructions to create my NEW account, because I couldn’t enter the code to confirm my account, and now I can’t sign in , or anything. I would like to sync everything as well. Please advise. Thank you

Asked by Dakota Wolff 1 year ago

Last reply by Dakota Wolff 1 year ago

inbox

Hello, I appreciate the community and would blike to know if it's possible to receive email or send emails to other addresses within the fire fix account Mozilla account … (read more)

Hello, I appreciate the community and would blike to know if it's possible to receive email or send emails to other addresses within the fire fix account Mozilla account email inbox?

Asked by Moz buzzeirth 1 hour ago

I don't like using anything Google.

I like using google because they are pretty much the only option I have for a lot of things because I mainly use my phone, but I just have a strange feeling that they are… (read more)

I like using google because they are pretty much the only option I have for a lot of things because I mainly use my phone, but I just have a strange feeling that they are always listening and I'm not getting certain searches or the most out of my phone that I can with just there stand alone, apps and when I try to download or install certain apps or use certain things. It just always seemed to have a problem with so i'm trying to go around google, but yet still use google if you know what I mean.

Asked by asoldiersshine 1 hour ago