contacts

I am unable to add new contacts in my contact list. It definitely is creating a problem. Why will it not let me add them, please and how do I fix the issue? I did not … (read more)

I am unable to add new contacts in my contact list. It definitely is creating a problem. Why will it not let me add them, please and how do I fix the issue? I did not have this problem until I got a new computer and using Windows 11.

Asked by gilbj 2 minutes ago

Firefox после зависания получает флаг system

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его прав… (read more)

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его права системы .В первые заметил этот баг когда сделал браузер firefox браузером по умолчанию.У меня сим роутер при запуске системы открывает браузер тут та браузер и зависает (не всегда ,но часто) в диспетчере задач в этот момент у его права системы.Писал в майрософт ,майкрософт посоветовал пользоваться нормальным браузером и сменить браузер по умолчанию .По совету майкрософт сменил браузер по умолчанию на chrome проблема пропала. Firefox 140.0.2 (64-разрядный) Windows 11 версия 24H2

Asked by StalkerCN 24 minutes ago

Last reply by StalkerCN 9 minutes ago

group addresses

I am new to Thunderbird and needed help to import my contacts from Outlook. It wasn't easy; I had to reorganize the CSV file to match Thunderbird's format - what a pain. … (read more)

I am new to Thunderbird and needed help to import my contacts from Outlook. It wasn't easy; I had to reorganize the CSV file to match Thunderbird's format - what a pain. Then I needed to recreate all of my group addresses using Thunderbird's tools. I used some of these newly created group addresses a few weeks ago. Now all of the group addresses exist, but they have no members. What could have happened? And, what should I do to recover their contacts?

Thank you, Stephen Thompson

Asked by Stephen Thompson 10 hours ago

Last reply by Stephen Thompson 51 minutes ago

not loading pages, have to shut down and restart

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start. Also one tim… (read more)

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start.

Also one time today I lost all my pinned tabs and had to manually restore them one at a time.

Using Ubuntu 24.04.2 and latest Firefox. Cleared cache but doesn't help.

Asked by a.frayed.knot.mate 1 week ago

Last reply by jonzn4SUSE 55 minutes ago

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spike… (read more)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Asked by ABDERRAHIM DJ 1 day ago

Last reply by ABDERRAHIM DJ 57 minutes ago

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Asked by efa26 4 days ago

Last reply by jonzn4SUSE 1 hour ago

Open previous windows and tabs

Hello Mozilla Support, I enabled Settings → General→ Open previous windows and tabs, but after restarting Firefox all of my tabs were unexpectedly lost. I’ve confirmed t… (read more)

Hello Mozilla Support, I enabled Settings → General→ Open previous windows and tabs, but after restarting Firefox all of my tabs were unexpectedly lost. I’ve confirmed the setting is still enabled, restarted Firefox and PC and checked History → Recently Closed tab with no luck. Why wasn’t my session restored? How can I recover my lost tabs? How do I ensure Firefox reliably restores my tabs going forward?

Asked by vishwank v rai 4 days ago

Last reply by jonzn4SUSE 1 hour ago

Markers sometimes don't load

So, sometimes, when I already have a Firefox window opened, the markers just don't load, or unload. This can be easily fixed by closing the windown and reloading from his… (read more)

So, sometimes, when I already have a Firefox window opened, the markers just don't load, or unload. This can be easily fixed by closing the windown and reloading from history, but I was wondering if there was any way to make it load properly, or maybe reload them, so I don't have to close the window? Thanks

Asked by sebastiaocamposalves 1 hour ago

Default search engine

I have used FF for many years with great satisfaction. The Google search bar has always been presented as the default and I prefer to use it. Starting last week, searches… (read more)

I have used FF for many years with great satisfaction. The Google search bar has always been presented as the default and I prefer to use it. Starting last week, searches now direct me to Yahoo and I want my default search to be Google. How can I get it back?

Asked by howardsd43 1 hour ago

Can’t ad URL

Tried to ad URL and I get a response sayin, “Need to have ad on’s” How to do so? Seems like a lot of hoops to jump through just to get started. Please advise. Thank you! … (read more)

Tried to ad URL and I get a response sayin, “Need to have ad on’s” How to do so? Seems like a lot of hoops to jump through just to get started. Please advise. Thank you! Loren Fennell

Asked by Loren.fennell 1 hour ago

Firefox crashing

Firefox refuses to open. What happens is, It'll open for like 1 frame and then close. This happened to Chrome last month too, which is actually why I installed Firefox. I… (read more)

Firefox refuses to open. What happens is, It'll open for like 1 frame and then close. This happened to Chrome last month too, which is actually why I installed Firefox. I have to uninstall it, then reinstall it from the website. If that doesn't work, I try the Microsoft Store. If that doesn't work either, I keep switching between them until it eventually opens. It breaks again when I turn off my computer. Thanks.

Asked by suporspeedygamer 1 hour ago

Picture verification from web sites

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after… (read more)

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after I have not been on a site for long while.

It keeps repeating the picture even though I select all proper pictures. It happens to all sites I visit.

Asked by soular21804 1 hour ago

In Calendar, unlink start times and duration

In the calendar, I copy and paste events to save time filling in details. But I often need to change the start times. When I do so, the event maintains the original durat… (read more)

In the calendar, I copy and paste events to save time filling in details. But I often need to change the start times. When I do so, the event maintains the original duration. I never want this behavior, it is never useful. It's even screwed up my events by changing the end date to the next day. Why is there no option to disable this?

Asked by Bobby Kowalczyk 1 hour ago

Cab;t open You Tube Cides using Firefox Browswe on my Mac

I cannot open a You Tube videa yjat's potrayrd on my IMac;s scree whin usinf Firefow. I Get a blam You Tibe page what includes yjr word "Sunscribe:. I reied hittig Sunsc… (read more)

I cannot open a You Tube videa yjat's potrayrd on my IMac;s scree whin usinf Firefow. I Get a blam You Tibe page what includes yjr word "Sunscribe:. I reied hittig Sunscribe and still no response. I do not have this problem usinf other Browsers.

Asked by steckharryj 1 hour ago

How do I delete the cache memory

I'm trying to clear my browsing history and cache memory. How do I make sure I have removed everything? I have removed the temporary cached files and website and download… (read more)

I'm trying to clear my browsing history and cache memory. How do I make sure I have removed everything? I have removed the temporary cached files and website and download history. I have had problems accessing parts of a site of for a few days and they recommended I delete the cache memory. I can access the site itself but get a 404 error code for certain pages. I would like to know if there is anything more I can do before I contact the site owner again.

Asked by harestedt 1 hour ago

Moving Thunderbird Profile to new PC

Copied Thunderbird Profile on old computer to external HDD. Name assigned was zs6…. Installed TBird on new Win10 PC, omitting sign-in procedure. On this PC, clicked Men… (read more)

Copied Thunderbird Profile on old computer to external HDD. Name assigned was zs6…. Installed TBird on new Win10 PC, omitting sign-in procedure. On this PC, clicked Menu, Help, Troubleshooting Info. Opened Profile folder on this PC, left-clicked Roaming, closed TBird. Copied zs6… from ext HDD, pasted onto TBird folder C:\users\owner\appdata\roaming on new PC. Clicked Yes to replace any existing files. Opened \roaming\thunderbird\profiles zs6…. not in there. TBird launches again in Setup. What am I doing wrong?

Asked by baltobernie2 1 hour ago