Pasting from SharePoint/OneDrive to Outlook Web App

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePo… (read more)

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePoint on my desktop and then paste that link into Outlook Web App, the paste function does not work. The option is there, but the actual pasting does not materialise. CTRL+V also does not work. The only thing that does work is if I paste the link into another window first and then copy again, and the CTRL+V works. Right click and paste never works. I have tried this in a private window and in safe mode. I have also checked the clipboard settings in about:config to make sure they are not working against me. It works fine on Chrome. I made a quick Loom to demo the issue: https://www.loom.com/share/911ae68d614947aa9ea6beaba0d2f5b0?sid=2257b601-939b-4d95-90d8-bb2c95b1ed81 Firefox is up to date, as is Windows. It has been like this since I moved over from Chrome a few weeks ago. Is this a common issue or a 'me' problem? I have seen all the workarounds, but I am trying to understand why right-click, paste just doesnt work. Any suggestions are much appreciated.

Asked by knightysmith 1 day ago

Last reply by Agent virtuel 1 day ago

Rearrange folder order and archive old folders

I am looking to archive old folders from mail addresses that I don't use anymore, but don't want to delete the folders. And once those are gone- I would like the rearrang… (read more)

I am looking to archive old folders from mail addresses that I don't use anymore, but don't want to delete the folders. And once those are gone- I would like the rearrange the order of the folders. This second one seems like it should be easy but I am having trouble finding how to do that. Thank you

Asked by joesgrille 3 days ago

Last reply by Ed 1 day ago

"Unable to write email to mailbox" & "Messages could not be moved/copied because writing to folder failed"

Hello, Attached are the messages I have been receiving ever since 6 October 2025. I've tried to read about fixing these myself, to no avail. (I mean, I can Read; I just c… (read more)

Hello, Attached are the messages I have been receiving ever since 6 October 2025. I've tried to read about fixing these myself, to no avail. (I mean, I can Read; I just can't fix this.) I've tried to Compact ALL folders individually. But that seemed to do nothing. (Before 6 October, the Thunderbird window would at least "flicker" a little after compact.) Trash is empty. Tried disabling McAfee AntiVirus & Firewall. And, no, this isn't happening because I'm using McAfee; I've been using McAfee since Windows XP and Thunderbird since before it "broke away" from Mozilla. They have, until 6 October, played nice together. I really like Thunderbird so I do not want to find another email client/program/what-have-you. There are LOTS of saved emails that I cannot move/copy to "save space", so...Help? Please?

Thanking you in advance, tonyg

P.S.-I am not computer illiterate. But, slow, easy to follow, non-BIOS changing, step by step directions would be preferred.

Asked by Anthony G 1 day ago

Last reply by Ed 1 day ago

Links embeded in emails

Dear all, After migrating Thunderbird to a new computer with Windows 11, I noticed that Thunderbird no longer opens links in emails. When I click on a link, no browser op… (read more)

Dear all, After migrating Thunderbird to a new computer with Windows 11, I noticed that Thunderbird no longer opens links in emails. When I click on a link, no browser opens and nothing happens, even though I can see on the bottom bar that it recognises the HTTP link. How can I fix this? Reinstalling the programme did not help, and I would like to keep the profile and email settings I already have. Kind regards

Asked by Mateusz Szul 2 days ago

Last reply by Ed 1 day ago

Thunderbird account

I do not want to use Thunderbird anymore. So I deleted my two mail accounts, but thunderbird still remembers them - this I do not want. And how can I close thunderbird de… (read more)

I do not want to use Thunderbird anymore. So I deleted my two mail accounts, but thunderbird still remembers them - this I do not want. And how can I close thunderbird definitely, thunderbird also forgot already the main password... Thanks for help!

Asked by carstens.reiner 1 day ago

Last reply by Ed 1 day ago

Dashlane not autofilling for a particular site, but it has done in the past

Dashlane not autofilling for a particular site - https://complete-deputy-report.service.gov.uk/login Also, Dashlane DOES autofill cirrectly in latest versions of MS Edg… (read more)

Dashlane not autofilling for a particular site - https://complete-deputy-report.service.gov.uk/login

Also, Dashlane DOES autofill cirrectly in latest versions of MS Edge & Chrome

Firefox 143.0.4 Dashlane App 6.2539.0 OS Windows 11 Pro v 25H2 Build(26200.6725)

Asked by IanM 1 day ago

Last reply by Julliaz Marketing 1 day ago

Customer name and email information

Apparently y-all aren't to smart to understand the your customers do change their telephone numbers and email address from time to time. It appear to be to smart to have … (read more)

Apparently y-all aren't to smart to understand the your customers do change their telephone numbers and email address from time to time. It appear to be to smart to have instruction to alert you customers to the location of the forms to be used to change passwords, customer names and email address. ya think?????????????

Asked by Leeanne5326 1 day ago

Last reply by Paul 1 day ago

Problem with Eset Smart Security 18.2.18.0

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run… (read more)

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run Firefox that's working. Next I will be enable option Security browser then Firefox starts with green frame. After close Firefox and next run then starts read-only mode. Eset Team is not fair play becouse resolving problem only disable option Security browser. So why is there an option that prevents Firefox from launching? All my portable browsers without Eset Security working without any kind of problems, for example Tor, Opera.

Asked by Piter2000 1 day ago

Last reply by Paul 1 day ago

How to re-open closed tab groups?

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on … (read more)

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on a tab and choose "Add Tab to Group", but when I move the tab to that group it just disappears rather than open the group. Any help would be appreciated! :)

Asked by TamirVF 1 month ago

Last reply by robertrao 1 day ago

Firefox crashed and lost my window

I was, admittedly, perhaps doing a bit much on my ram at the time. but i didn't expect this. i didn't expect it at all. screen went black a moment, firefox crashed. I fi… (read more)

I was, admittedly, perhaps doing a bit much on my ram at the time. but i didn't expect this. i didn't expect it at all.

screen went black a moment, firefox crashed. I figured it was fine! it crashes sometimes. it always restores my tab. the little bug report was there! willing and ready to restore my session for me. i let it restart fox.

i get the firefox sesion restore tab. but i already am filled with dread and upset. because i can see, in my peripherals, the blue button to restore session, is already greyed out. checking the little drop-down that shows you your session- [expletive]. empty.

God. what the [expletive]. I- what the [expletive]. it's a stupid thing to cry over, im sure. But some, most, of those tabs were YEARS old, from when i moved. and i've been having a hard time thinking about my old home lately. and now i've lost another bit of home. Some of those tabs may not even be in my [expletive] history anymore; i have a weird cut off of my oldest history in the history window, library window, thingy, where i can tell history was wiped, but i never wipe my history. i have no clue why this wipe even happened! Other then pushing it on my pc a bit much, but it's not been the first time i haven't paid attention; and it's restored before! what the [expletive]. Deeply upsetting. i've tried, even, to restore things myself; i have a 'upgrade.jsonlz4' file, few months old, but enough to have most of my tabs if it were stored inside; tried to rename it one of the recovery files, 'recovery.jsonlz4' and 'recovery.baklz4', then both, but doesn't work to get my windows back. This is awful.

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu op… (read more)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

New Printing Problems

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php I recently used a well know "cleaner" t… (read more)

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php

I recently used a well know "cleaner" to remove broken links etc ... Since then I've been unable to print these generated pages. I can still print documents that I've created. mail etc so it's not the connection between my PC (Windows 10) and the printer (canon TR7560)

I've tried the troubleshooting ideas in FAQ. I've reinstalled (without uninstalling) Firefox but neither helped.

Cheers from sunny Sydney Australia

Asked by philipt2847 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

firefox is hot garbage with macos tahoe update

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm luc… (read more)

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm lucky if the browser lets me click on anything, eg., bookmarks, add-ons, history are nonfunctional. Also my tabs on the browser get squished together and superimposed such that 2-3 separate tabs appear as though they are one tab. I have never had an issue like this before when using firefox. I don't encounter the issue with safari or chrome, but I don't like those browsers. Do you have insight as to why firefox mozilla is suddently ass?

Asked by C O 1 day ago

Last reply by nocnoc 1 day ago