• Solved

Authorization denied for request from a bank website

When I try to access a function of my banks website I get the message: Authorization has been denied for this request Late last year this occurred when using FireFox but… (read more)

When I try to access a function of my banks website I get the message: Authorization has been denied for this request

Late last year this occurred when using FireFox but not Chome or Edge. I have contacted my bank and was told I need to add an exception to the Manage Exceptions list. I did that and I was able to access that function of the site. Now the error is occurring again. This time I figured out what the URL was that needed be added. All other functions of the site work fine without these exceptions.

My question is: what are the security ramifications of this and what do I tell my bank so they fix this? Does this make their site less or more secure? Is it necessary to fix this?

Windows 11; FF 146.0.1. All updates installed.

Asked by John Spitzer 1 day ago

Answered by John Spitzer 1 day ago

  • Solved

Thunderbird locks up whenever email is selected

I have Thunderbird 146.0.1 on a Win11 system, using POP. This setup has been in place from Windows 7, apart from the Thunderbird client version, and has worked up till th… (read more)

I have Thunderbird 146.0.1 on a Win11 system, using POP. This setup has been in place from Windows 7, apart from the Thunderbird client version, and has worked up till the end of 2025. About October last year, I opened Thunderbird, and whenever I selected an email, or a number of emails, Thunderbird seems to get stuck trying to process something. The moving blue bar on the bottom right hand side of Thunderbird shows activity, but never stops. Taskmanager shows that Thunderbird is running, and that something is happening, but I cannot do anything with Thunderbird. I can only shutdown Thunderbird using Taskmanager. I have Norton AV installed, but I have turned it off, and the problem persists. I have removed all the emails from my inbox, and moved them to local files, and the problem persists. I have deleted and recreated my profile, and the problem persists. I have deleted the Thunderbird client and reinstalled it, and the problem persists. It doesn't matter if I select one, or twenty, emails, Thunderbird gets locked whilst processing something, and the problem persists. There is no issue with my Email provider, as I have checked using a webmail client. Emails are being processed and delivered from my email provider, and are received by Thunderbird. I would appreciate any suggestions as to the cause, or more importantly, a possible remedy. I have successfully used Thunderbird for many years, and I actively support them, so I am very keen to resolve this problem. Thank you in anticipation.

Asked by petermills2 2 days ago

Answered by christ1 2 days ago

  • Solved

Pop-up windows in Thunderbird

I am using a Chromebook, Lenovo Duet 9, 11 inch screen. When composing an email, if I click on insert link to hyperlink a portion of my text, or choose the color of font … (read more)

I am using a Chromebook, Lenovo Duet 9, 11 inch screen. When composing an email, if I click on insert link to hyperlink a portion of my text, or choose the color of font from the toolbar, or insert an image or any other feature that requires a popup window, the popup window has to be dragged by clicking on it in order to see what is in the window. Depending on what I click the popup box has different sizes but all of them have to be clicked on and dragged out to see what is in the box. See screenshots attached. How do I fix this?

Tim

Asked by timsvoboda 3 days ago

Answered by timsvoboda 2 days ago

  • Solved

Thunderbird says password or settings are incorrect for iCloud mail

Thunderbird says password or settings are incorrect for iCloud mail. I have tried everything AI suggested. I use a custom domain on icloud and I have even tried using t… (read more)

Thunderbird says password or settings are incorrect for iCloud mail. I have tried everything AI suggested. I use a custom domain on icloud and I have even tried using the underlying icloud address as login. Nothing works. The app password is newly generated and I tried it with and without hyphens.

Please help

Asked by Geoffrey Bossiere 2 days ago

Answered by Matt 2 days ago

  • Solved

PLEASE HELP

pLEASE HELP IN VERY SIMPLE LANGUAGE .tHANKYOU SO MUCH. ATTACHMENTS TO EMAILS WON'T OPEN. ERROR MESSAGE1765572973244 addons.xpi WARN Checking C:\Program Files\Mozilla Thun… (read more)

pLEASE HELP IN VERY SIMPLE LANGUAGE .tHANKYOU SO MUCH. ATTACHMENTS TO EMAILS WON'T OPEN. ERROR MESSAGE1765572973244 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgMessageService.messageURIToMsgHdr]

   displayMessage chrome://messenger/content/aboutMessage.js:269
   openTab chrome://messenger/content/mailTabs.js:305
   _cloneTemplate chrome://messenger/content/mailTabs.js:52

aboutMessage.js:269 1765573033678 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 2790b244-a901-47db-9540-2583dbddbb49, overwrite: false

Asked by mancali 1 month ago

Answered by sfhowes 1 month ago

  • Locked

access to search blocked by "I'm Not A Robot"

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started h… (read more)

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started happening in the last few days.

Asked by johnwatts11 3 days ago

Last reply by Denys 2 days ago

  • Solved

Thunderbird crashes

Ich habe Thunderbird auf meinem MacBook Air von Anfang 2015 geladen auf dem MacOS Monterrey läuft. Sobald ich einen eMail Account einrichten möchte stürzt Thunderbird ab.… (read more)

Ich habe Thunderbird auf meinem MacBook Air von Anfang 2015 geladen auf dem MacOS Monterrey läuft. Sobald ich einen eMail Account einrichten möchte stürzt Thunderbird ab. Was muss ich tun, um diese Abstürze zu vermeiden?

Asked by Familia Rommel 6 days ago

Answered by Mapenzi 5 days ago

  • Solved

NNTP: Thunderbird not working with newly added newsgroup accounts

My profile did previously work with news.eternal-september.org, although I very rarely used NNTP. The last active use might have been as long as July or August 2023. A … (read more)

My profile did previously work with news.eternal-september.org, although I very rarely used NNTP. The last active use might have been as long as July or August 2023.

A few days ago I added news.gmane.io, it did not appear in the sidebar.

news.eternal-september.org:

  • was originally in the sidebar, and responsive
  • is not in the sidebar after removing then re-adding the account.

Can anyone reproduce this issue?

Environment

Thunderbird 140.0.1 (64-bit) on Kubuntu 25.10. Neither Flatpak nor Snap; my configured software sources include packages.mozilla.org/apt/ for deb.

/etc/apt/trusted.gpg.d/packages.mozilla.org.asc exists.

The profile was previously used on FreeBSD 15.0-CURRENT, if that's relevant.

Asked by Graham Perrin 2 days ago

Answered by Graham Perrin 2 days ago

  • Solved

Mozilla Thunderbird

Hello, When I open a message in Thunderbird (146.0.1 (64-Bit)) and then delete it, the tab should close afterwards. Can you tell me how to set this up? Kind regards Solve… (read more)

Hello, When I open a message in Thunderbird (146.0.1 (64-Bit)) and then delete it, the tab should close afterwards. Can you tell me how to set this up? Kind regards Solveig Berends

Asked by Noni 2 days ago

Answered by Ed 2 days ago

  • Solved

super slow response time

I've been using Fire Fox for decades, but lately it is so slow, I thought there was something wrong with my Windows 7 ultimate. I've done full Windows reboot, to no avail… (read more)

I've been using Fire Fox for decades, but lately it is so slow, I thought there was something wrong with my Windows 7 ultimate. I've done full Windows reboot, to no avail. Then I see the internet t hat FireFox is starting to implement AI. I thought that may be the issue, but after looking into it, looks like that isn't an option with my old Win 7 OS. So if that isn't the problem, how can I find out what is bogging Fire Fox down? I keep a watch on my CPU usage, and the usage is going nearly to 100%, when it used to barely go over 10%. When I check the actual CPU usage, it shows as many as 15 or more items tied to Fire Fox.

Is this all a result of continued use of Win 7? I'm planning to move to Linux, but that will take me some serious time and effort. Gerald

Asked by gshantz 1 week ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Page Info window

Hi, I use the Page Info window quite regularly, it used to be accessible via the right-click menu but this seems to have been removed in recent updates. I can still acc… (read more)

Hi,

I use the Page Info window quite regularly, it used to be accessible via the right-click menu but this seems to have been removed in recent updates. I can still access it via Ctrl+I, but this isn't as convenient as using the menu.

Could you please tell me how I can put this useful feature onto the menu / toolbar as a shortcut?

Thanks

Owen.

Asked by mrowenway 2 days ago

Answered by Agent virtuel 2 days ago

  • Solved

restoring outlook after electrical outage

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I rece… (read more)

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I received the following message: UTC Date: 2026-01-10T07:45:12.961Z Client Id: 6ACCBE246D464180895379C1XXXXXXXXX Session Id: d6e32139-5adc-4e94-b1e6-ff2b299c8f50 Client Version: 20251212003.10 BootResult: 2152857611 Back Filled Errors: None err: NS_ERROR_FILE_CORRUPTED: esrc: Preboot et: ClientError estack: getItem@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21149 i@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:141360 importExistingCache@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:23004 946909/i/<@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:151863 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21016

I can open my email logins in Chrome and Safari, but not in Firefox. In Firefox I can open all my previous Bookmarks, but not Outlook. Any advice gratefully received, thank you

Asked by keithpotger 3 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Strange log-in for my local newspaper

For some strange reason, I get this response when logging in to local newspaper on Firefox..image one. When loading the same newspaper on Edge, I see this instead...imag… (read more)

For some strange reason, I get this response when logging in to local newspaper on Firefox..image one. When loading the same newspaper on Edge, I see this instead...image two. I've been in contact with the newspaper but the techs there can't figure what's happening. Is there a setting I have wrong on Firefox? Thanks for your time.

Asked by bbartrug 3 days ago

Answered by jonzn4SUSE 2 days ago