• Solved

Cannot add a Spam Folder to my second email account

I have recently started using Thunderbird as my email account. I have two email accounts and the first account has a Spam Folder but the second account doesn't. I tried… (read more)

I have recently started using Thunderbird as my email account. I have two email accounts and the first account has a Spam Folder but the second account doesn't. I tried adding a Spam Folder but it will not allow me to do so. Would like to understand why that is.

Asked by drmusgrave 4 days ago

Answered by Rick 4 days ago

  • Solved

Thunderbird email inbox won't sort by date

Hi Folks, I would like to see my TB inbox to sort by date. I tried to do that by - Clicking on Message List Display Options at upper right - Selecting Sort by - Date But… (read more)

Hi Folks,

I would like to see my TB inbox to sort by date. I tried to do that by - Clicking on Message List Display Options at upper right - Selecting Sort by - Date But the messages are not in date order regardless of whether I select Ascending or Descending.

For example recent emails displayed in this order: 1/2/2026 1/1/2026 1/3/2026 (Date not displayed because it's today) 12/24/2026 1/3/2026 (Date not displayed because it's today) I'm using - PC with Windows 11 - Thunderbird release 146.01 (64 bit) which at least now is the latest release.

I welcome and appreciate any suggestions. Thanks, Marc

Asked by Marc Grobman 4 days ago

Answered by david 3 days ago

  • Solved

Adding another POP3 account using new Account Hub ends in a waiting loop

Using Thunderbird 146 on Win 10. Trying to add existing mail accounts as already did in early Thunderbird 17. 1. one pop account (gmx.net) added successfully. 2. one imap… (read more)

Using Thunderbird 146 on Win 10. Trying to add existing mail accounts as already did in early Thunderbird 17. 1. one pop account (gmx.net) added successfully. 2. one imap account (gmx.net) added successfully. 3. trying to set up further pop accounts of gmx.net end in waiting loop although data check of program is ok. Checked and verified muliple times server data, account and pw.

Asked by enyah 1 week ago

Answered by Yu5tiqX9og 1 week ago

  • Solved

A strange problem on adding a new mailadress when using new Account Hub

Hello, i have three PCs with installed Tunderbird. On one of them i want to add a new mail-account. If i follow the instruction here: [https://support.mozilla.org/de/kb/a… (read more)

Hello, i have three PCs with installed Tunderbird. On one of them i want to add a new mail-account. If i follow the instruction here: [https://support.mozilla.org/de/kb/automatisch-konto-konfigurieren#thun...], it leads to an input mask (not a Tab!!!), where i can enter an account-name and the mail-address. Clicking on Continue some automatic search is started but never stops (=> screenshot).

As i tried to do it several times now and tried to find other solutions, red instruction etc., i write now. Also: Im not sure if it is a bug.

I already mentioned in the beginnig: I have three PCs here. I used one of the others compare, wehere it works as described in the documentation (not an input-mask, but a Tab). So the probem occurs only on this PC, not on the other. Systems: Not working on win11 Thunderbird 144.0.1 (64-Bit) Working on win10 Thunderbird 144.0.0esr (64-Bit)

Regards, Frank

Asked by rg29 1 month ago

Answered by Yu5tiqX9og 1 month ago

  • Solved

Unable to send email with Hotmail but recieving is ok.

After getting fed up with the Outlook app on windows. I decided to switch to TB. Now i can recieve my mails but can't send. I don't Use VPN and also checked if Windows … (read more)

After getting fed up with the Outlook app on windows. I decided to switch to TB. Now i can recieve my mails but can't send. I don't Use VPN and also checked if Windows Firewall is screwing things up. But those are allowed

Without the following. Unable to login to server (SMTP) smtp.office365.com with username *****@hotmail.com has failed (Translated from dutch)

These are my Settings incoming IMAP server: outlook.office365.com, 993, SSL/TLS, OAuth2 authentication, User Name = *****@hotmail.com outgoing SMTP server: smtp.office365.com, 587, STARTTLS, OAuth2 authentication, User Name = *****@hotmail.com

Asked by damien Nieuwland 3 weeks ago

Answered by Toad-Hall 1 week ago

  • Solved

Specific websites are loading forever

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be r… (read more)

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be reached at all, failing with error message "Looks like your network is blocking this page" or similar. Etsy is not loading at all, just a blank page.

All these pages work fine in other browsers, so I don't think it's my network. I was not able to identify a specific error across all pages via Console. I have tried a few recommended troubleshooting tips, but no change so far. This has been going on for a while, long enough for me to reinstall Firefox - also no change. I'm on version 146.0.1

What is going on?

Asked by ch.weck97 4 days ago

Answered by ch.weck97 3 days ago

  • Locked

URL QR code scanning from inside Firefox...

Hi I cannot find any way to scan an URL QR code directly from Firefox. I expected that a QR code icon would appear when i tap the address bar, but I can't find such icon… (read more)

Hi I cannot find any way to scan an URL QR code directly from Firefox. I expected that a QR code icon would appear when i tap the address bar, but I can't find such icon...

Of course, I checked the settings: camera is enabled in Firefox settings and QR code scanning is enabled in system settings.

Is there any way to scan QR codes directly from Firefox settings?

I use the latest version of both Firefox (146.1 (65627)) and iOS (iOS 26.3 (23D5089e)) iOS is a beta version... Could this be the reason why...

Many thanks in advance for any help on advice.

Asked by Chibiberu 6 days ago

Last reply by Kiki 3 days ago

  • Solved

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests … (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Asked by Fahad 1 week ago

Answered by Denys 3 days ago

  • Solved

Signatures not attaching to bottom of email..

I have gone into settings, composition and checked When quoting start my reply above the quote and place my signature below my reply and include sig for replies and for… (read more)

I have gone into settings, composition and checked

When quoting start my reply above the quote and place my signature below my reply and include sig for replies and forwards.

But when i press CMD R to reply my sig is not there and when I checked sent emails it does not appear there..

On a long email chain there are about 15 or more right at the very bottom.. Any idea on this?

Asked by hamster540 3 days ago

Answered by hamster540 3 days ago

  • Solved

Forgot the full account name

I didn't have a very specific name (just a set of letters, like AGDFASSFGASD) for the full name for my mail, as I didn't think much of it. But one day, either I logged ou… (read more)

I didn't have a very specific name (just a set of letters, like AGDFASSFGASD) for the full name for my mail, as I didn't think much of it. But one day, either I logged out myself, or the system threw me out of that mail. I'm trying to recover my mail by trying on the correct password and email, but I don't remember my full name and most likely because of this I can't log back in.

Will any of the moderators be able to contact me via another rambler email so that I can provide the email I'm having problems with? This mail is important to me now. I don't know exactly what happened to the mail, I just can't log in to it.

Asked by borjastepanovsb7871 5 days ago

Answered by Rick 3 days ago

  • Solved

Why can't I log into Social Security on FIREFOX???

I typically use FF to log into social security accounts. I have not been able to use FF for a couple of months to log in to ONLY THAT SITE. I can on CHROME. ERROR MESSAG… (read more)

I typically use FF to log into social security accounts. I have not been able to use FF for a couple of months to log in to ONLY THAT SITE. I can on CHROME.

ERROR MESSAGE: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by kimberlycarlson.2 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

Turned off check spelling as you type. It's still showing spellcheck.

I uncheckd the checked box labled "check spelling as you type" to disable it and it's still showing spellcheck. It's gettingin the way of me typing and being able to spel… (read more)

I uncheckd the checked box labled "check spelling as you type" to disable it and it's still showing spellcheck. It's gettingin the way of me typing and being able to spell on my own. It's extremely annoying that I can turn off a featire and the progra will just ingore that I've turened it off. Why is this an actualy problem? why doesn't this button just work? I want it OFF... Please.

Asked by Cloud Allen 1 month ago

Answered by kolmondavid 1 month ago

  • Solved

Why did Firefox start opening closed tabs?

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before. Is there actually a way to turn… (read more)

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before.

Is there actually a way to turn that off?

Asked by George Robinson 3 months ago

Answered by kolmondavid 3 months ago

  • Solved

Cannot uninstall per-user installation of Firefox without elevating

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is … (read more)

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is installed in the user's profile.

I've just installed Firefox 143.0.1 in my own user profile for testing purposes. However, when I attempt to uninstall, either from Control Panel or by running %localappdata%\Mozilla Firefox\uninstall\helper.exe manually, UAC prompts for elevation, even though I installed without elevating.

I've dug in a bit more, and I found this was an issue five years ago as well:

https://support.mozilla.org/en-US/questions/1286070

According to that post, the issue was resolved, but it seems to have come back.

Any help would be appreciated.

Asked by Ryan Steele 3 months ago

Answered by Ryan Steele 3 months ago

  • Locked

Can now receive e-mail but cannot send

I mucked up my decades old Thunderbird e-mail account on my desktop. After a password change in Spectrum webmail, I lost the ability to receive and send e-mails using my… (read more)

I mucked up my decades old Thunderbird e-mail account on my desktop. After a password change in Spectrum webmail, I lost the ability to receive and send e-mails using my old pop-server account. I tried many things at this communities recommendations but no success. So I changed the name of my old e-mail address and then created a new email account with my former e-mail name and also set up the new e-mail account to an IMAP account. Then when prompted for a password, I correctly inputted the Spectrum webmail password and now I receive e-mails to this account on Thunderbird! Hurray!! However, I still cannot send out e-mails from this account as I get the message that the outgoing server "(SMTP) mail.twc.com" timed out. And no - it is not an antivirus issue.

By the way, my phone e-mail account of the same address is able to send out e-mail messages. However, I wish to handle my most sensitive messages to send off of my desktop version of the same e-mail address and that is where I am not able to send an e-mail.

Yikes - Thunderbird.

Asked by zbadger 3 months ago

Last reply by Wayne Mery 3 months ago

  • Solved

Action Console now opens each time I drag a photo from Firefox to menubar utility DropZone 4.

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g… (read more)

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g., folders in the Finder).

Last night, suddenly, each time I drag a photo from Firefox to DropZone, a large window called "Action Console" opens, displaying a bunch of text. Here's a typical message that's displayed:


[Launching task with command line: runner.rb task-26498]

Task description file task-26498:

ACTION: "/Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle" EVENT: "dragged" VARIABLE: "support_folder" "/Users/mervynwarren/Library/Application Support/Dropzone" VARIABLE: "dragged_type" "files" VARIABLE: "app_version" "4.80.66" VARIABLE: "apple_silicon" "1" VARIABLE: "os_version" "26.0.0" VARIABLE: "path" "/Users/mervynwarren/Pictures/iTunes art" VARIABLE: "tmp_folder" "/var/folders/7l/ldzhrwyx1v1dy2tky3c1_y640000gn/T/"

Determinate: 1 Begin_Message: Moving files... /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/filecopy.rb:13:in `do_copy': undefined method `each' for nil:NilClass (NoMethodError) from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle/action.rb:27:in `dragged' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `call' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `<main>'

[Task completed]


Ironically, although the last line says "Task completed," the task I was attempting to perform (moving a photo into a given folder) is in fact NOT comleted at all.

Further observations:

This behavior is not displayed in Safari. In Safari, images continue to be moved to the desired folder, as intended.

I googled "action console keeps opening in Firefox," and I performed 4 troubleshooting steps that google AI suggested (including launching Firefox into troubleshooting mode). Unfortunately, in troubleshooting mode, the behavior persists, which suggests that this has nothing to do with any add-ons.

I also created a new, test profile—but even in the test profile, the behavior persists.

So, I'm stumped. After years of using Firefox, this behavior has appeared out of nowhere—and I cannot figure out why, nor how to fix it.

Any further suggestions?

Asked by soundsgood 3 months ago

Answered by soundsgood 3 months ago