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I logged in to Thunderbird the other day and none of my stored folders were displayed. I logged in to my Virgin Media Email and they were all there. About 9 months ago I had a similar problem and it was resolved using my Thunderbird backup and help from yourselves. I cannot get this to work this time. Firstly I would be keen to know why the stored folders have suddenly not loaded when I start Thunderbird. Secondly is there an easy way to get the folders downloaded from Virgin Media rather than trying to use my backup? Thanks.

I want to have my sent messages in the sent folder on my main account, but Thunderbird insists on putting them in a Save folder in Local Messages. I've changed the settings several times in my account, but the change won't 'stick'

The last 2 days i have had problems signing into my Aliexpress account. The site has told me it is temporarily unavailable, then that the server is taking too long and now that parental controls have been used.

I am 68. I don't need or use my computer for sites that require parental control.

What does the icon that shows (for a while) against the SUBJECT line of messages indicate?

After some time, or perhaps following my general activity within the application or some other trigger, it seems to disappear for reasons I have yet to understand.

I attach a screen clip showing four of these icons ("2025 - STILL TO REVIEW" is one of my user-created folder names.)

Secondly, is the answer to the above question available already in online help for Thunderbird? If so, and since I haven't found it yet, I would be grateful to be pointed towards the relevant article. As a new user, I expect it would tell me other things that will be useful for me to learn!

I am using version 146.0.1 (64-bit).

please i have tried everything i can even uninstalling' and reinstalling Thunderbird i am aving a very hard time trying to connect the xfinity password to Thunderbird i have changed my the comcast/xfinity password many times and tried since 9pm lst night have not slept trying to get the comcast pasword in to thunderbird even when i uninstall thunderbird it come right back to everything i hasd i ca not uninstall it to start over seeing if that helps please i am so upsr et that i can not do this i need help

On Windows 10 with 64-bit Firefox, after updating from version 144 to 145, some local HTTP-only servers stopped working and became inaccessible. When I enter http://<local server name>, after a few seconds it automatically changes to https://<local server name>, and since no HTTPS service is running, it ends with a “Server not found” page. It seems to be related to DNS — accessing http://<IP address> works fine.

I tried a clean installation with a new user profile, but it didn’t help. Downgrading to version 144 fixes the problem, but at the cost of losing the user profile (which is a disaster). I also tried to check the HTTP-only settings (which I’ve never modified), but that didn’t help either.

Is anyone else experiencing the same issue?

Recently, I needed to do a major upgrade to Fedora 43 so I did a full backup first for safety. After the upgrade, I needed to install Thunderbird to recover access to my email. For the first time in over 20 years, I had to re-enter the data for my various email accounts and now I find that my address book is gone. How can I locate the proper files in my backup and restore them while Thunderbird isn't running?

Somehow I have deleted the panel to the side of New Messages that I kept names of frequently emailed people. Now I have just a big page for a new message but no names. I have an address book with the names and email addresses but I have to look up anyone I want to send a message to. How do I get that panel backs to the New Message page?

Been using thunderbird for years, stopped getting new messages. Removed/deleted the accounts and tried to setup again and get error unable to login at server, probably wrong configuration, username or password. username and password are entered correctly, changed them just to verify, using default settings and appear to match what their supposed to be as documented. Gmail accounts... Any help appreciated...

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

duplicate of /questions/1558885 thread

I just bought a new computer. How do I sync firefox on my old computer with firefox on my new computer. The same for thunderbird mail. Please help. I am not a computer genius. Dave Muran [edited email and phone# from public community support forum)

When I receive a newsletter from my club, it doesn't show the pictures. It does describe the picture and warns it might be AI generated. If I reply to the email or forward it, the pictures are displayed. I suspect this might be a settings problem. The original email includes:

[image: A picnic table and benches on a stone surface AI-generated content may be incorrect.] [image: A group of people dancing in a room with lights AI-generated content may be incorrect.]

[image: A person and person standing next to a vase AI-generated content

may be incorrect.] [image: A person sitting at a table with food on it AI-generated content may be incorrect.] [image: A group of people sitting at a table with plates of food AI-generated content may be incorrect.]

[image: A group of people dancing in a room with lights AI-generated content may be incorrect.] [image: A group of women posing for a photo AI-generated content may be incorrect.] [image: A group of people standing in a room with lights AI-generated content may be incorrect.]

Can anyone shed some light on this?

Hello, is there a way to setup thunderbird to automatically archive messages? I'd like to have the ability to automatically transfer old messages into an archive mailbox after X number of days.