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Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked as unread. This seems to be mainly with email originating from Outlook. Tried restarting Thunderbird but no change. Is there a setting that might do this?

I only want to print the content of the email without the header. Currently, everything is printed, including the headers. This is tedious to read. Two pages of header information and only at the end is the actual content of the email. Where and how can I change this setting?

Can someone help please: - I've been trying to buy some tickets for an event in France. When I access the following from Firefox (140.6.0esr (64-bit)) on Debian GNU/Linux 13 (trixie)) the ticketing purchase options don't show. When I access it from Chrome on Android or Edge on Windows it does show. https://www.circuitdesremparts.com/prochaine-edition/billetterie/ It seems I've now missed any Tribune tickets.

Thanks, Tim

Hi all,

In a now deleted Windows 10 Thunderbird setup, we used the Config Editor to globally set Delivery Status Notifications as true.

This ensured that every email attempted to return a delivery notification without the user having to manually request one when composing an email.

We have since shifted all our computers to Linux Mint, but I am unable to find this variable in the Config Editor.

Has this been removed?

Thanks! b

I sent a request for help and got this response:

"Well you might start by actually advising what the error is. We are at this point left to guess what "When launching Thunderbird, I get a pop-up saying Server "outlook.office365.com" reported en error" means and I can assure you it is not much to base a guess on. What is the message verbatim?"

You missed the point entirely! The point is that there NO ERROR CODE REPORTED, only the cryptic information I sent earlier. Further, if I knew the error code, I could fix it myself. The question is whether there is some kind of a log file kept in Thunderbird that may shed some light on the problem. Hopefully, now you understand the problem and can respond in a more meaningful and professional manner.

Some additional information: (a) sometimes email does not send, (b) I have already reinstalled T-Bird with with the mystery error continuing, (c) no errors were reported during installation. If there is no log file that T-Bird keeps and if you have no way of helping me track this down, T-Bird has ceased to be a practical alternative to Outlook.

Accessing Planefinder.com. Have done so many times. After checking on a flight multiple times today, I acquired a notice that said I was blocked from accessing. Is this a scam? It says I entered a word or phrase that was unacceptable and thus am blocked. I can still use Planefinder on my cell phone. I only enter the plane information that is called for. What is going on?

Emails seem to take a longer period to download into Thunderbird which means my emails with codes time expire before i receive them. If I go straight into my webmail at ntlworld.com they show up there immediately. Advice welcomed.

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Windows 10. I don't know what that means (Release Channel). And how can I check if that's what I have?

Troubleshooting Information This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common questions about Thunderbird, check out our support website. Include account names (possibly identifying information) Application Basics Name Thunderbird Version 52.6.0 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:52.0) Gecko/20100101 Thunderbird/52.6.0 Profile Folder /Users/clehmann/Library/Thunderbird/Profiles/kjuun2a8.default Application Build ID 20180123185941 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 lehmannc@hispeed.ch (pop3) pop.hispeed.ch:110 None Normal password Christian Lehmann <lehmannc@hispeed.ch> smtp.hispeed.ch:587 None Normal password true Christian Lehmann <lehmannc.3d@a3.epfl.ch> smtp.hispeed.ch:587 None Normal password false account2 Local Folders (none) Local Folders None Normal password account3 lehmannc3d@hispeed.ch (pop3) pop.hispeed.ch:110 None Normal password Christian Lehmann <lehmannc3d@hispeed.ch> smtp.hispeed.ch:587 None Normal password true Crash Reports Report ID Submitted bp-e2b17813-8183-445b-8cd9-7ee010251114 14.11.25 bp-056cc7b8-3eca-4abe-8e8d-478980251023 23.10.25 bp-9dcb399a-e1d6-4d40-a130-2e4760220715 15.07.22 bp-043822e3-5677-417a-aa2a-ab9000220605 05.06.22 bp-9f36c658-8bf3-4614-8d63-ffc550200805 05.08.20

All Crash Reports Extensions Name Version Enabled ID Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.amount_written 1054404 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false extensions.lastAppVersion 52.6.0 font.internaluseonly.changed false font.size.variable.x-western 18 mail.openMessageBehavior.version 1 mail.spotlight.firstRunDone true mailnews.database.global.datastore.id c48cb587-fa00-174e-85e2-d71c44924f7 mailnews.database.global.views.conversation.columns {"selectCol":{"visible":false,"ordinal":"1"},"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"or… mailnews.database.global.views.global.columns {"selectCol":{"visible":false,"ordinal":"1"},"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"or… 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When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

I have a new Brother printer MFC-L3780CDW. I can print from Foxfire internet, I can print from Microsoft Word. I can go to my Comcast online account and print emails, but I cannot print an email from Thunderbird from my desk top. I right click the email to bring up the menu. I select print and nothing happens. It dont bring up a print preview window to select printer. It does nothing. My old printer was also a Brother MFC, just an older model. everything worked fine. I called brother and they say since everything else prints it must be a problem in the Thunderbird Application

I would like to stop version 146.0.1 of Thunderbird from loading yahoo mail when executing Thunderbird in a annoying new window. Just started happening 01/05/2026. Thank you Jeff

I logged in to Thunderbird the other day and none of my stored folders were displayed. I logged in to my Virgin Media Email and they were all there. About 9 months ago I had a similar problem and it was resolved using my Thunderbird backup and help from yourselves. I cannot get this to work this time. Firstly I would be keen to know why the stored folders have suddenly not loaded when I start Thunderbird. Secondly is there an easy way to get the folders downloaded from Virgin Media rather than trying to use my backup? Thanks.

I want to have my sent messages in the sent folder on my main account, but Thunderbird insists on putting them in a Save folder in Local Messages. I've changed the settings several times in my account, but the change won't 'stick'

The last 2 days i have had problems signing into my Aliexpress account. The site has told me it is temporarily unavailable, then that the server is taking too long and now that parental controls have been used.

I am 68. I don't need or use my computer for sites that require parental control.