• Solved

allow/block images in incoming

Is there a faster way to allow images in incoming messages? Manually copying email addresses to Tools/Settings/Exceptions is a chore when processing a lot of mail every d… (read more)

Is there a faster way to allow images in incoming messages? Manually copying email addresses to Tools/Settings/Exceptions is a chore when processing a lot of mail every day. If there's maybe an extension/add-on that would be great, though I can't find one.

Many thanks

Asked by Mark_UK 3 days ago

Answered by Mark_UK 1 day ago

  • Solved

Links not clickable??? - 147.0 (64-bit) / Ubuntu

if I type a hyperlink into the Calendar description field it does not link to the url. The mouse pointer does not change from a cursor to a pointy hand when I hover over… (read more)

if I type a hyperlink into the Calendar description field it does not link to the url.

The mouse pointer does not change from a cursor to a pointy hand when I hover over it

I have also tried using the 'Link' button and that creates a blue/underlined url like a traditional clickable link but the result is the same as before.

Please help troubleshoot the problem, at the moment I'm having to copy and paste every link which becomes tedious when there are lots of links

Thanks

Clark

Asked by c.lark397 1 week ago

Answered by Toad-Hall 3 days ago

  • Solved

Cannot connect to Microsoft Office web editors (word, excel, powerpoint)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling ad… (read more)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling adblockers, disabling tracking protection, running in a private window, all the way down to completely reinstalling Firefox 147 fresh. This has persisted for roughly a week, so it does not seem to be an issue with my own network connection, nor with Microsoft's services, nor my files specifically since I can edit the files online from my PC at work. The error message specifically reads:

We can't connect to the server at usc-excel.officeapps.live.com (or usc-word-edit.officeapps.live.com or usc-powerpoint.officeapps.live.com, respectively).

I could previously access these files to edit when I was still on Firefox 146, so I'm guessing it's something going on with 147. Has anyone encountered similar issues with Web Office apps, and perhaps found a resolution?

Asked by sheldend80 2 days ago

Answered by sheldend80 1 day ago

  • Solved

Hung update on my WIn 7 machine

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up u… (read more)

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!

Asked by Sigpaw 3 days ago

Answered by Agent virtuel 3 days ago

  • Solved

unable to send emails suddenly

I am not able to send emails I have checked all my SMTA settings I am running version 147 and this just began on 1/26. I have turned off anti virus, run in safe mode and… (read more)

I am not able to send emails I have checked all my SMTA settings I am running version 147 and this just began on 1/26. I have turned off anti virus, run in safe mode and nothing works. I can send emails from my phone and using the provider webmail but not on my laptop. This is the msg I get

' Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Asked by rom623 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Font related settings is too complex for normal users to set their font size

After installing thunderbird, It takes me hours to figure out that my fonts are too small because of one value in Settings > General > Language & Fonts > Fon… (read more)

After installing thunderbird, It takes me hours to figure out that my fonts are too small because of one value in Settings > General > Language & Fonts > Fonts > Advanced > Fonts for Other writing systems gives a too small number.

It seems insane and I don't think users can easily get there. Maybe some users want to set different fonts for different languages and the "Fonts for ..." is for them. However, for most users who just want to change their font size, I don't think it's a good experience to going so deep and find an option in the loooong "Fonts for ..." list.

So please give users a simple option where I can just set my font size without such pain.

I know there's a font size option in TB menu but it doesn't work as expected. In my case, the font size shown in TB menu is 16 while the font size of my plain text emails is 12. And 1. email font sizes will change to TB menu size as long as TB menu font size is not 16. For example, when changing TB menu font size 15 -> 16 -> 17, email text just suddenly goes from 15 to as small as 12, and then from 12 to 17. 2. email font size seems changing with the TB menu font size. However, email text font size will go back to what it was when open another email.

Asked by sun k 2 days ago

Answered by david 2 days ago

  • Solved

Shift F5

In einer frischen Thunderbird-Installation (getestet mit 140 ESR und 147) funktioniert der manuelle globale Abruf per Shift + F5 nicht mehr für POP3-Konten. Konkret: – P… (read more)

In einer frischen Thunderbird-Installation (getestet mit 140 ESR und 147) funktioniert der manuelle globale Abruf per Shift + F5 nicht mehr für POP3-Konten.

Konkret: – POP3-Konten sind korrekt eingerichtet – „Beim Starten auf neue Nachrichten prüfen“ aktiv – „Alle X Minuten auf neue Nachrichten prüfen“ aktiv (z. B. 2880 Minuten) – Thunderbird ist online

Erwartetes Verhalten: Shift + F5 bzw. „Alle Konten abrufen“ prüft die POP3-Konten und holt neue Nachrichten ab (wie in früheren Versionen).

Tatsächliches Verhalten: – Shift + F5 bewirkt gar nichts – Kein Abruf, keine Fehlermeldung, keine Statusanzeige – Gleiches Verhalten bei „Alle Konten abrufen“

Wichtig: Der Abruf funktioniert sofort, wenn man per Rechtsklick gezielt ein einzelnes POP3-Konto → „Nachrichten abrufen“ auswählt.

Das zeigt, dass – Server erreichbar sind – Konten korrekt konfiguriert sind – das Problem ausschließlich den globalen manuellen Abruf betrifft

Zusätzlich scheint Shift + F5 inzwischen nur noch Konten zu berücksichtigen, die für den automatischen Abruf vorgesehen sind, wobei dies selbst bei gesetzten Haken nicht zuverlässig funktioniert. Dieses Verhalten ist weder dokumentiert noch für den Benutzer nachvollziehbar.

Fazit: Der bisher etablierte Workflow „manuell alle POP3-Konten abrufen“ ist in aktuellen Thunderbird-Versionen faktisch nicht mehr nutzbar. Für langjährige POP3-Nutzer ist das eine massive Verschlechterung der Bedienbarkeit.

Ist dieses Verhalten beabsichtigt (Designentscheidung) oder handelt es sich um eine Regression? Falls beabsichtigt: Warum gibt es keinen Ersatz für den früheren selektiven/globalen Abruf?

Asked by Zweifelnder 3 days ago

Answered by Zweifelnder 2 days ago

  • Solved

Firefox won't open and immediately ends all processes

Through extensive troubleshooting, I am unable to get firefox to open at all. I've done a full uninstall, cleaned all user directories, program files / x86, program data… (read more)

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

Asked by FireFoxKins 3 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Can't access Accor Hotels website using Firefox but can with Chrome. Any suggestion please?

Hi, I don't understand why I can't access the Accor Hotels website using my preferred browser, Firefox. I'm using an iMac with OS Catalina v 10.15.7 and Firefox 147.0.1 (… (read more)

Hi, I don't understand why I can't access the Accor Hotels website using my preferred browser, Firefox. I'm using an iMac with OS Catalina v 10.15.7 and Firefox 147.0.1 (64 bit)

I can access the site using Chrome. Chrome version is 'This computer is using macOS 10.15. Learn more Version 128.0.6613.138 (Official Build) (x86_64)'

I've checked every Firefox setting I can think of, passwords etc. but the site freezes. Please see attached screenshot. Accor tech support say they have no problem at their end.


This is the link to Accor - https://login.accor.com/as/authorization.oauth2?client_id=all.accor&response_type=code&persistent=yes&accorregister=true&origin=LOGIN&request=eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJjbGllbnRfaWQiOiJhbGwuYWNjb3IiLCJyZXNwb25zZV90eXBlIjoiY29kZSIsInJlZGlyZWN0X3VyaSI6Imh0dHBzOi8vYWxsLmFjY29yLmNvbS9sb3lhbHR5LWZ1bm5lbC9jaGVjay1hdXRoZW50Lmh0bWw_YXBwSWQ9YWxsLmFjY29yIiwic2NvcGUiOiJvcGVuaWQgQVBJV0VCLlVTRVIuQUxMIEFQU1IuQUxMIiwidWlfbG9jYWxlcyI6ImVuIiwic3RhdGUiOiI1ZjcwNzA5NjdiNWVkODBjYWZmOGY5Iiwibm9uY2UiOiJjNmNhYzBlMzQ4Zjk1NmNlMGQxNWE2IiwiZXhwIjoxNzY5MjY0NTMyLCJpYXQiOjE3NjkyNjI3MzJ9.DrUJZC2GmtZoLJAWv7lYORQij3C0tcwq4bGNezAINae8_qSHgs4hOKKiq0Cso6sJnhODcMeyrMOP-v1uZBR4Lt0NMpW-8CmprMoSmtORWrD5lWngZg2_3W4gfWViC_Phkj5tVzxdpMx5UoRWC-zvALjP_PNhE4Ca70UnRnvqDi4LFdOYZm4S52kqn_TBQq2VtSzRlLJZwBwAKUIgQG7fYaLknLXnbTd9zKSGHlwEAeO94Y6o59sQ3fHFWrWqjuJFbEl1MJEPu0tPJREmy4D70LkpV8N3TTMfDNzG0O_eLj4wX9Mipv8Q9jdOoTG8wodT5zXLkL0mRYlcdygo_MacIQ&redirect_site_uri=https%3A%2F%2Fall.accor.com%2Fa%2Fen.html%3Futm_term%3Dmar%26gclid%3DEAIaIQobChMI6r3v44eOkgMV1SV7Bx2bTCqUEAAYASAAEgJojfD_BwE%26utm_campaign%3Dppc-ach-mar-goo-uk-en-pure-mix-sear-%26utm_medium%3Dcpc%26utm_source%3Dgoogle%26utm_content%3Duk-en-ALL-ALL

Other sites all seem to work ok.

Any ideas pleas on why just this website and how I can access it without having to swap browser?

Asked by doverrog 5 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Inbox

No messages show up in the inbox. If I run Thunderbird in troubleshot mode all the messages in the inbox show up. I suspect it might be something regarding filtering, bu… (read more)

No messages show up in the inbox. If I run Thunderbird in troubleshot mode all the messages in the inbox show up. I suspect it might be something regarding filtering, but I do not know how to turn filtering off. Help.

Asked by rgliske 2 days ago

Answered by Mapenzi 2 days ago

  • Solved

unable to open thunderbird emails in waterfox browser

Thunderbird 147.0esr Email arrives. I open it It has the usual 'view this thread' link I click that link waterfox opens all of my home pages.....not the email I have dis… (read more)

Thunderbird 147.0esr Email arrives. I open it It has the usual 'view this thread' link I click that link waterfox opens all of my home pages.....not the email I have disabled all add ons, in both thunderbird and waterfox....I have changed profile in waterfox & synced with firefox.

Asked by Brian 4 days ago

Answered by Brian 2 days ago

  • Locked

Links in emails

I still don't get links in my emails I have tried everything in the forum but no luck I actually get the expanded version. This is only the case with the android app cha… (read more)

I still don't get links in my emails I have tried everything in the forum but no luck I actually get the expanded version. This is only the case with the android app

change on your Mozilla account from:

Chrome Mobile on Android 10 Charlotte, NC, United States (estimated) Monday, Jan 26, 2026 4:33:09 PM (EST)

If this was you, here is your confirmation code to proceed:

88653778

This code expires in 10 minutes.

This is an automated email. If you received it by mistake, you don’t need to do anything.

Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105

Mozilla Accounts Privacy Notice https://www.mozilla.org/privacy/mozilla-accounts/?utm_medium=email&utm_campaign=fx-password-forgot-otp&utm_content=fx-privacy

Mozilla Accounts Terms of Service https://www.mozilla.org/about/legal/terms/services/

Asked by Kevin Smith 2 days ago

Last reply by christ1 2 days ago

  • Solved

Is it possible to add additional email accounts?

I run my BTinternet mail account via Thunderbird and would like to run my two Gmail accounts via Thunderbird too. Do I just do that by clicking on the + New Account butt… (read more)

I run my BTinternet mail account via Thunderbird and would like to run my two Gmail accounts via Thunderbird too. Do I just do that by clicking on the + New Account button, please? I'd hate to lose access to my BT mail by doing that. (Switched to Thunderbird from Outlook a year ago and have never regretted it!

Asked by Andrew Banks 4 days ago

Answered by christ1 4 days ago

  • Solved

Thunderbird on new computer - missing Next & Previous on Inbox; opens all emails in folder when I click on one.

My previous computer crashed and got a new one (Win 11 of course - new for me). I downloaded Thunderbird. With the help of an Earthlink (my email) tech, all but one o… (read more)

My previous computer crashed and got a new one (Win 11 of course - new for me).

I downloaded Thunderbird. With the help of an Earthlink (my email) tech, all but one of my emails (gmail) were entered. Then I downloaded and began reading them.

The first thing I noticed was the Next and Previous buttons are missing (or placed where I don't see them).

The second thing I noticed is that when I click on one email to read, all the emails in the respective Inbox also open. This is very annoying.

I also hope someone can tell me the info I need to add a gmail account. (I rarely use it, but there two websites which require a gmail email to log on.)

And I had made a T-bird "backup" but haven't used it yet. I'd like to IF I can locate it.


P.S. Is it possible to shut off the AI "help" while writing this. I find it annoying, slows me down.

Asked by Kami Scott 1 week ago

Answered by Ed 6 days ago

  • Solved

Can't find Emogees Add-On

On new computer. I went to Add-ons and searched for Imogies/Emojies, etc., but nothing comes up. I hoped to have the set I had as an add-on on previous computer (which … (read more)

On new computer. I went to Add-ons and searched for Imogies/Emojies, etc., but nothing comes up. I hoped to have the set I had as an add-on on previous computer (which crashed - had to start from scratch).

If anyone knows how to get it, I'd appreciate knowing. I loved using it.

(I know about "Win." - but that doesn't have nearly as many emogies as the Add-on.)

Asked by Kami Scott 6 days ago

Answered by Ed 6 days ago

  • Solved

Firefox Taskbar Icon

I noticed of late that the Firefox Taskbar icon is no longer recognizable on the Windows 11 Taskbar! It is no longer a circle showing a fox but is a rectangle with a dark… (read more)

I noticed of late that the Firefox Taskbar icon is no longer recognizable on the Windows 11 Taskbar! It is no longer a circle showing a fox but is a rectangle with a dark square like thing in the middle with very tiny dark spots in lighter areas. How can I get the original icon back that is recognizable as Firefox?

Thanks

Asked by Wayne Carpenter 3 months ago

Answered by Wayne Carpenter 2 days ago

  • Solved

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading I use Windows 10 and the version of Thunderbird is 147.0 64 bit… (read more)

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading

I use Windows 10 and the version of Thunderbird is 147.0 64 bit

What can I do to fix this?

Asked by Tina 1 week ago

Answered by Tina 2 days ago