Turn on backup

I just saw this for the first time. I have limited storage space. My current profile is 3.05g in size. The instructions say Sync automatically updates Firefox profile … (read more)

I just saw this for the first time. I have limited storage space. My current profile is 3.05g in size. The instructions say Sync automatically updates Firefox profile data such as bookmarks, history, passwords and settings whenever you sign in with your Mozilla account

  • If you use the cloud, is that Onedrive, or something else. Do you get to chose what is backed up, i.e., only bookmarks, history, passwords and settings? Or sessions, extensions as well? Or the entire profile?
  • I had a problem with a corrupted sessionstore.jsonlz4 file that caused major behavior issues. Even after repair, all favicons were gone
  • Do backup options include sessions and extensions?
  • What if a backup was created with a corrupted sessionstore.jsonlz4, or corruption for any other source? Would that be reintroduced?
  • If done locally, are the items compressed? My concern is does that mean Onedrive must be launched on startup. If you try to add any item to Onedrive local storage without Onedrive running, it will not sync
  • Is it possible to have more than on backup at a time in cloud storage?
Open 1

Paywall through Ten Tabs

When clicking on a link to a story in Ten Tabs, many times the link leads to a site with a paywall. It is not because I have reached the maximum amount of stories read on… (read more)

When clicking on a link to a story in Ten Tabs, many times the link leads to a site with a paywall. It is not because I have reached the maximum amount of stories read on the site.

Open 1

Enter the confirmation code

Hello, I wanted to add a passkey to my Firefox account, and to do so, I need to receive a confirmation code sent to my email address. However, this code is not arriving. … (read more)

Hello, I wanted to add a passkey to my Firefox account, and to do so, I need to receive a confirmation code sent to my email address. However, this code is not arriving. My email is an alias (email forwarding is enabled). I have tried requesting the code multiple times, but unfortunately, I still cannot receive it. Furthermore, when I try to add an alternative email address - so that the verification code could be sent to a different mail - I am also required to authenticate using my primary email. How can I resolve this issue? Thank you in advance!

Open 1

Cannot delete auxiliary email adress

Hi Mozilla community! I am having issues deleting old, obsolete auxiliary email address. It prompts me to confirm this with the verification code sent to my email address… (read more)

Hi Mozilla community!

I am having issues deleting old, obsolete auxiliary email address. It prompts me to confirm this with the verification code sent to my email address. However, the prompt does not accept the verification code and times out due to too many attempt after i tried inputting and confirming the code 5-6 times. Before the time out the prompt window does not show any sign of reaction to me inputting and confirming the code.

Does any one faced issue like this before? Do you know workarounds? Would there be a way to add second auxiliary email address or change this one instead of deleting?

Thanks in advance for all suggestions! Best, Rafal

Open 1

I cannot delete the "Old Firefox Data" folder from my DESKTOP

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably … (read more)

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably do it, but I do not understand why I have to go through this insane process to remove a folder from my desktop.

I cant believe this software is capable of making a completely unremovable folder on my desktop, I don't have permission to remove a folder from my own computer? Seriously? I'm supposed to go into recovery mode in windows just to delete some firefox folder? THIS IS INSANE.

I tried restarting, changing permissions, I get access denied error. Is there anything else I can do?

Open 1

where are security settings stored?

I swapped modems and couldn't get a secure connection -- “Your connection is not secure,” “Warning: Potential Security Risk Ahead,” Ultimately I scrubbed Firefox and di… (read more)

I swapped modems and couldn't get a secure connection -- “Your connection is not secure,” “Warning: Potential Security Risk Ahead,” Ultimately I scrubbed Firefox and did a fresh install. Everything was fine until I began putting Old Firefox data (prefs, extensions, etc.) into the new profile. But IDK which file had the bad setting in it so the problem resurfaced.

Again, scrub, rinse and repeat. All is well now but I'm apprehensive. By the way, I didn't get the SSL error messages in r3dfox. But I can't watch videos with r3dfox. So I'd really like to get this straightened out.

Open 1

After Firefox updated the extension READ ALOUD will freeze if I try to jump through the page and no longer work.

I use an old Mac mini. 5 months ago I got a Firefox update. After that the extension Read Aloud no longer works correctly. If I am on a webpage and try to have the ext… (read more)

I use an old Mac mini. 5 months ago I got a Firefox update. After that the extension Read Aloud no longer works correctly. If I am on a webpage and try to have the extension Read Aloud read it initially it will work when I open Firefox. However if I try to jump through the article it immediately freezes. At that point it will not work for any webpage unless I close the browser and then reopen it.

I also have the extension Read Aloud on my Chrome browser. When I use Chrome it works correctly. I normally use Firefox. However now if I want the computer to read to me, I have to take the extension in Firefox and past it in Chrome.

I currently use Firefox 158.0 64 bit. However this problem occurred at least 4-5 earlier versions.

Open 1

Why can't I select anything in Amazon Prime Video ONLY? I can login to amazon and click on anything and it opens but when I click on Prime Video or try refresh nothing happens?

Why can't I select anything in Amazon Prime Video ONLY? I can login to amazon and click on anything and it opens but when I click on Prime Video or try refresh nothing ha… (read more)

Why can't I select anything in Amazon Prime Video ONLY? I can login to amazon and click on anything and it opens but when I click on Prime Video or try refresh nothing happens? I went to HBO and watched several programs just fine. Prime also let me purchase severals things fine. I can move the cursor in Prime Video to different areas but nothing happens when I try to select it. Then if I try to go back or refresh nothing happens. So I open a new browser and go anywhere else like HBO or even open Amazon again fine. Cache and history cleared. Very odd. Any ideas?

Open 1

supported browser

i am on a firefox browser and when i open my gmail, i get a message that says: This browser version is no longer supported. Please upgrade to a supported browser. i have … (read more)

i am on a firefox browser and when i open my gmail, i get a message that says: This browser version is no longer supported. Please upgrade to a supported browser.

i have the most current update for firefox so i am confused! see upper menu bar on attached screenshot thanks

Open 7