All Products Community Forum

I have carefully entered the data for in and out servers. Confirmed by auto scan. But when going to continue, error says cannot connect. I need help. Please call me if possible. 575 361 0690.

My most recent update is VERY difficult to understand and use. Is there any other way to ask for help with the endless really simple puzzles that this new TBird brings. I don't get any answers in this forum - or there may be answers but I can't find them. Where do users go to get quick how-to-do-it answers?

Last year, I never could get the info in to register, but it did let me do my taxes on it. I hope it lets me do mine this year. I really need to get it done, I have more to do than usual. While I was writing I saw someone ask if Mozilla and Firefox were the same, but I did not see the answer.

I used Eudora until they quite supporting it, and then in 9/2022 switched to Thunderbird. Long-time contributor Matt was very helpful in walking me though how to transition from Eudora to Thunderbird and then import the many Eudora folders and messages into T-bird under Local Folders. A few days ago I moved from my old Win10 computer to a new Win11 computer. Only the messages that were on the mail.earthlink.net server loaded into T-bird. I had been saving the more important new messages from T-bird to the Eudora folders (stupidly, as it turns out), but now they're not there. Is there a file on the old computer that I can save to flash drive and copy onto the new hard drive, to import the Eudora stuff? I seem to recall there was an mbox file...

Any help would be greatly appreciated.

Court Lewis

I am receiving a notification that states "The certificate for mail.rvtrailers.com.au is not valid for that server. Someone could be trying to impersonate the server a" and I am not receiving any e-mails. The pop up does not give an error code. When I click on the pop up I get this

! You are about to override how Thunderbird Identifies this site Legitimate banks, stores, and other public sites will not ask you to do this Location mail.rvtrailers.com.au:143 get certificate This site attempts to identify itself with invalid information view.....

Wrong Site

The certificate belongs to a different site, which could mean that someone is trying to impersonate this site

Suddenly this morning Firefox stopped connecting to any websites. It never gives an error message, it just tries to connect forever. Chrome and Edge can both access the internet without problems. I'm running Windows 11 Pro, and here's what I've tried so far:

Malwarebytes disabled Firewall disabled Turned off all add-ons/extensions Firefox uninstalled and reinstalled Firefox, Windows, Malwarebytes, etc all updated Cache & cookies cleared Refresh Proxy use disabled IPv6 enabled DNS prefetching set to "true" Full malware scan by Malwarebytes Computer restarted (several times)

Any other ideas? Thanks!

Hello,

I would like to know if it's planned that Firefox uses macOS abilities like on Safari, such as text replacement and others ?

Kind regards

Hello,

Sorry if this is not the right place to report this, this is my first time and im lost between all these 3 different pages "Discussions/Support/Bugzilla".

The latest Firefox (v137.0) update for Windows 11 that I installed today broke something possibly related to DRM-protected content, at least for me. Now whenever I start streaming live sports, the video always plays in the lowest quality (possibly even lower than the lowest option available in the player, for some reason?).

I tried to restart my PC, clear the cookies for that streaming website, disable all my extensions, but same issue. On my other browsers everything works fine as always, so only Firefox got broken after this last update.

I have both of these options turned ON even before the update: - Use recommended performance settings (Hardware acceleration). - Play DRM-controlled content.

Why do I think it's related to DRM? Because I can now record and take a screenshot of the video, unlike before the update where it always turned into a black screen.

Help please!

'I have FF installed on a macmini, I want to sync that installation with my other machines, win 11, linux. IN trying to do that, I got a promotional screen for "youtube enhancer", and then the list of all the machines I am supposedly running FF on right now ( 7 or so ), which is not correct, I am only running it on one win11 machine at the moment.

"Hello, I am trying to enable Private Browsing on my Firefox app for iOS, but I cannot find the option in the settings. I have tried restarting the app and checking under the 'Settings' tab, but it is still not showing. Could you please guide me on how to enable this feature on my device? I am using the latest version of Firefox for iOS (Version 137.0), and I am on iOS version 16. Please let me know if there's something I am missing or a specific setting I need to adjust."

"Hello, I am trying to enable Private Browsing on my Firefox app for iOS, but I cannot find the option in the settings. I have tried restarting the app and checking under the 'Settings' tab, but it is still not showing. Could you please guide me on how to enable this feature on my device? I am using the latest version of Firefox for iOS (Version 137.0), and I am on iOS version 16. Please let me know if there's something I am missing or a specific setting I need to adjust."

Starting today, (April 1, 2025 - coincidence?) my sent mail doesn't go to the 'sent items' folder, it shows up in the inbox. Yesterday, sent message appeared in the 'sent items' folder, today, they're appearing in the inbox (it's unclear to me if they're actually being sent - I'm working on confirming that). I haven't changed any settings.

I have "Place replies in the folder of the message being replied to" checked, but I've always had that checked so no change there. In addition. 'Place a copy in "Sent" Folder on:..." is also selected but set items are suddenly not showing up there.

THunderbird 128.8.0esr (64-bit) running on Win 10

Edit: I just updated to 128.9.0esr (64-bit) to see if that makes a difference but it doesn't.