Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird not online

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by Peiter

Peiter
Peiter
more options

Unable to connect

The connection was refused when attempting to contact live.mozillamessaging.com. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Thunderbird is permitted to access the Web.
Unable to connect The connection was refused when attempting to contact live.mozillamessaging.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Thunderbird is permitted to access the Web.

Chosen solution

What is your question?

Did you follow the instructions in the error message?

Read this answer in context 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

What is your question?

Did you follow the instructions in the error message?

Peiter
Peiter Question owner
more options

Thank you for response. It was firewall issue. For some reason norton decided to block mozilla all of a sudden.