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Why does it take two clicks to open an email now instead of one click it used to take?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by cgoldman

cgoldman
cgoldman

Heretofore, it took only one click to open an email in the inbox and now it takes 2 clicks. How do you get back to one click? Is there a setting or option for this?

Heretofore, it took only one click to open an email in the inbox and now it takes 2 clicks. How do you get back to one click? Is there a setting or option for this?

Chosen solution

The standard has always been one click to show the message in the Message Pane and two clicks to open a message in a tab or window.

If you do not have the Message Pane turned on press F8.

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All Replies (3)

user01229325
user01229325

Chosen Solution

The standard has always been one click to show the message in the Message Pane and two clicks to open a message in a tab or window.

If you do not have the Message Pane turned on press F8.

cgoldman
cgoldman Question owner

I pressed f8 and it does mark the message as read but it does not open the email in a window as before.

cgoldman
cgoldman Question owner

I tried again and it works now. Thanks very much.