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all my emails disappear immediately after being downloaded from server. What can I do to find them.

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  • Last reply by christ1

Johnengineer
Johnengineer
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I have used TB for several years. Recently I have experienced the problem of all new emails disappearing immediately after being downloaded. The inbox shows a number of new new emails. When I click on the inbox all the emails are gone and the number also is gone. I have several subfolders where I stored emails. They are also empty. I downloaded a new copy of TB but got the same results. I can go to the server (Comcast) and see the emails before they are downloaded. How can I regain the ability to successfully download and retain emails in TB?

I have used TB for several years. Recently I have experienced the problem of all new emails disappearing immediately after being downloaded. The inbox shows a number of new new emails. When I click on the inbox all the emails are gone and the number also is gone. I have several subfolders where I stored emails. They are also empty. I downloaded a new copy of TB but got the same results. I can go to the server (Comcast) and see the emails before they are downloaded. How can I regain the ability to successfully download and retain emails in TB?

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christ1
christ1
  • Top 25 Contributor
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http://kb.mozillazine.org/Disappearing_mail