Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird will not remember email password

curmudgeon911
curmudgeon911

Suddenly today Thunderbird requires that I input my email password before it can connect and send an email. I have checked the box "remember password" and restarted Thundebird, but it will still ask for the password. I have checked under the security settings to display password and my password is there, but for some reason Thunderbird has just decided not to use the information that it has. I run Windows 8 and have not added any new software or performed any updates besides automatic anti-virus updates. Is there any way to get Thunderbird to go back to the way it was and not require a password everytime I restart it. I have no interest in establishing a master password. Thank you to anyone who can provide an answer.

Suddenly today Thunderbird requires that I input my email password before it can connect and send an email. I have checked the box "remember password" and restarted Thundebird, but it will still ask for the password. I have checked under the security settings to display password and my password is there, but for some reason Thunderbird has just decided not to use the information that it has. I run Windows 8 and have not added any new software or performed any updates besides automatic anti-virus updates. Is there any way to get Thunderbird to go back to the way it was and not require a password everytime I restart it. I have no interest in establishing a master password. Thank you to anyone who can provide an answer.

All Replies (1)

curmudgeon911
curmudgeon911 Question owner

Thanks for the suggestion sfhowes. I found a fix from another discussion that suggested deleting the password from the options-security and then reentering it with the remember password checked. It's concerning that the passord file could become corrupted, but I guess that's how it goes.

The other aspect of TB I find odd is that the only way I can access the toolbar for tools and other options is to start TB in safe mode. When I start TB normally the toolbar is nowhere to be found.