Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Moses

more options

I am constantly getting Shockwave flash errors on viewing clips. Happens in YouTube clips play only in part. Crash ID: bp-a7974fad-d4d6-4363-aeda-083652140419

I am constantly getting Shockwave flash errors on viewing clips. Happens in YouTube clips play only in part. Crash ID: bp-a7974fad-d4d6-4363-aeda-083652140419

All Replies (1)

more options

Hi,

Looks like Firefox is working too much and it's running out of memory. Your memory usage is at 91%. What are you doing right before it crashes?