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Pages not loading right and OSCP error

Posted

I'm having two probably related issues. The first is that Firefox is loading certain pages weirdly- for instance addons.mozilla.org while in other browsers they load perfectly fine. The second is that certain pages won't load at all such as https://addons.cdn.mozilla.net/storage/public-staging/3682/add_to_search_bar-2.2-fx.xpi which gives me this strange error "Secure Connection Failed An error occurred during a connection to addons.cdn.mozilla.net. The OCSP response is not yet valid (contains a date in the future). (Error code: sec_error_ocsp_future_response)

 The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.". 
      

Again I do not have this problem with other browsers- unless you count waterfox which has these same problems which is probably expected since it's built off of firefox. I've tried uninstalling and reinstalling and clearing cache and cookies, none of this has had any effect. Both these problems began around the same time.I seem to get the problem loading error on all links with xpis, or at least all I've seen, for instance I had to input the troubleshooting info manually because when I clicked on the link to automatically add it got the same error (https://addons.mozilla.org/firefox/downloads/latest/426841/addon-426841-latest.xpi) But it doesn't only happen on links containing .xml files for instance I first noticed the problem visiting a site similar to newsle, i wish I could figure out the name or still had my history so I could find it. I am not sure if the problem is confined to https or not because at the time I had the addon https only and did not test it after the reinstall. I looked in the validation settings and the first one "Use the OSCP to confirm the validity of the certificates" But the second one "when oscp server fails treat the certificate as invalid was unchecked. I unchecked the first box and I still get the same error which really baffles me.

Application Basics


Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Linksicle Version: 1.8.2.0 Enabled: false ID: linksicle@linksicle.com

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517 browser.startup.homepage_override.buildID: 20140314220517 browser.startup.homepage_override.mstone: 28.0 dom.mozApps.used: true extensions.lastAppVersion: 28.0 gfx.direct3d.last_used_feature_level_idx: 0 keyword.url: http://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=586383&p= network.cookie.prefsMigrated: true places.database.lastMaintenance: 1397415422 places.history.expiration.transient_current_max_pages: 104498 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true security.OCSP.enabled: 0 social.enabled: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1397415422

Graphics


Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0106 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.16384) Driver Date: 1-29-2014 Driver Version: 9.17.10.3347 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 10 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: true Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC

NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC

NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC

NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5

I'm having two probably related issues. The first is that Firefox is loading certain pages weirdly- for instance addons.mozilla.org while in other browsers they load perfectly fine. The second is that certain pages won't load at all such as https://addons.cdn.mozilla.net/storage/public-staging/3682/add_to_search_bar-2.2-fx.xpi which gives me this strange error "Secure Connection Failed An error occurred during a connection to addons.cdn.mozilla.net. The OCSP response is not yet valid (contains a date in the future). (Error code: sec_error_ocsp_future_response) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.". Again I do not have this problem with other browsers- unless you count waterfox which has these same problems which is probably expected since it's built off of firefox. I've tried uninstalling and reinstalling and clearing cache and cookies, none of this has had any effect. Both these problems began around the same time.I seem to get the problem loading error on all links with xpis, or at least all I've seen, for instance I had to input the troubleshooting info manually because when I clicked on the link to automatically add it got the same error (https://addons.mozilla.org/firefox/downloads/latest/426841/addon-426841-latest.xpi) But it doesn't only happen on links containing .xml files for instance I first noticed the problem visiting a site similar to newsle, i wish I could figure out the name or still had my history so I could find it. I am not sure if the problem is confined to https or not because at the time I had the addon https only and did not test it after the reinstall. I looked in the validation settings and the first one "Use the OSCP to confirm the validity of the certificates" But the second one "when oscp server fails treat the certificate as invalid was unchecked. I unchecked the first box and I still get the same error which really baffles me. Application Basics ------------------ Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Linksicle Version: 1.8.2.0 Enabled: false ID: linksicle@linksicle.com Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517 browser.startup.homepage_override.buildID: 20140314220517 browser.startup.homepage_override.mstone: 28.0 dom.mozApps.used: true extensions.lastAppVersion: 28.0 gfx.direct3d.last_used_feature_level_idx: 0 keyword.url: http://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=586383&p= network.cookie.prefsMigrated: true places.database.lastMaintenance: 1397415422 places.history.expiration.transient_current_max_pages: 104498 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true security.OCSP.enabled: 0 social.enabled: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1397415422 Graphics -------- Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0106 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.16384) Driver Date: 1-29-2014 Driver Version: 9.17.10.3347 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 10 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: true Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3 NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5

Modified by neopersonageguy

Chosen solution

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

You can try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps.

Read this answer in context 6

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 12.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1
  • iTunes Detector Plug-in
  • VLC media player Web Plugin 2.1.3
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Unity Player 4.3.1f1
  • GEPlugin
  • Foxit Reader Plug-In For Firefox and Netscape
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0

More Information

Moses
  • Moderator
459 solutions 3607 answers

It looks like your pref for security.OCSP.enabled is at 0 when it should be at 1.

Try to reset that pref:

  • Go to about:config
  • search for security.OCSP.enabled
  • right click and click Reset
  • Restart Firefox.
It looks like your pref for ''security.OCSP.enabled'' is at 0 when it should be at 1. Try to reset that pref: *Go to about:config *search for ''security.OCSP.enabled'' *right click and click Reset *Restart Firefox.

Modified by Moses

Question owner

Thanks for the answer! This doesn't seem to work I did it and reset but still have the same problem. The security.OCSP.enabled preference goes to 1 whenever I check "Use the OCSP to confirm the security validation" and reset, if I uncheck it and reset it goes to 0. So it seems this changed since I had already unchecked the "Use the OCSP to confirm the security validation" to try to fix the problem, unfortunately I get the same error either way.

Thanks for the answer! This doesn't seem to work I did it and reset but still have the same problem. The security.OCSP.enabled preference goes to 1 whenever I check "Use the OCSP to confirm the security validation" and reset, if I uncheck it and reset it goes to 0. So it seems this changed since I had already unchecked the "Use the OCSP to confirm the security validation" to try to fix the problem, unfortunately I get the same error either way.
cor-el
  • Top 10 Contributor
  • Moderator
17267 solutions 156055 answers

Chosen Solution

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

You can try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps.

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar. *https://support.mozilla.org/kb/Secure+Connection+Failed You can try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Question owner

Thank you this solved the problem !

Thank you this solved the problem !
b0b_z 0 solutions 5 answers

Helpful Reply

Have the same issue AND the clock is set right

HELP

Have the same issue AND the clock is set right HELP
cor-el
  • Top 10 Contributor
  • Moderator
17267 solutions 156055 answers

Hi b0b_z

You may have a different issue if the above posted solution didn't work for you.

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.

Can you attach a screenshot of this error?

Use a compressed image type like PNG or JPG to save the screenshot.

Note that you can't attach a screenshot to the first post (question) that starts a thread, but you can do that in subsequent replies.

Hi b0b_z You may have a different issue if the above posted solution didn't work for you. Could you please start a new thread for your question? Then you can provide more information like your operating system and installed extensions and installed plugins. *[[/questions/new start a new thread]] *[[/kb/Using+the+Troubleshooting+Information+page]] Can you attach a screenshot of this error? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem Use a compressed image type like PNG or JPG to save the screenshot. Note that you can't attach a screenshot to the first post (question) that starts a thread, but you can do that in subsequent replies.