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My folders just disappeared. They were there yesterday morning, were gone in late afternoon. I restarted ;my computer, didn't help.

  • 2 replies
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  • Last reply by ruthanno

ruthanno
ruthanno
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The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders.

I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders. I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

Chosen solution

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific

ruthanno
ruthanno Question owner
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Thank you