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some filters are directing all email to a folder other than the "inbox" as it should

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  • 2 have this problem
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  • Last reply by Matt

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Why are some messages being directed to a folder other than my Inbox? Some filters are working correctly and are sent to their respective folders. Messages with no filter associated, are found in a folder that has no association with the message....into one particular folder only.

Earlier, I was unable to filter any messages to a particular folder, automatically, manually, or drag and drop.

Why are some messages being directed to a folder other than my Inbox? Some filters are working correctly and are sent to their respective folders. Messages with no filter associated, are found in a folder that has no association with the message....into one particular folder only. Earlier, I was unable to filter any messages to a particular folder, automatically, manually, or drag and drop.

Chosen solution

Have you tried Thunderbird with add-ons disabled. it is on the help menu (ALT+H)

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Chosen Solution

Have you tried Thunderbird with add-ons disabled. it is on the help menu (ALT+H)