Need to send question to differant email address
I am having a problem signing in to my account. I have been using thunderbird for some time now. Yesterday it stopped refreshing with new mail. When I manually tried to refresh a screen pops up asking for my password to log in. I put in my password and it states it is not correct. The email address that I am having trouble with is arthur@cardinalac.com Any suggestions Thanks Art Blom
All Replies (2)
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
