Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I tried to send a message and received a message about a bad address. Now every time I send a message to anyone I still get that message so I think it is a hol

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by KarenG67

KarenG67
KarenG67

I tried to send a message and received a message about a bad address. Now every time I send a message to anyone I still get that message so I think it is a holding place somewhere and would like to clear it out. Where is it being held? I don't see any Outgoing Mail folder like there was in Outlook. Thank, Karen

I tried to send a message and received a message about a bad address. Now every time I send a message to anyone I still get that message so I think it is a holding place somewhere and would like to clear it out. Where is it being held? I don't see any Outgoing Mail folder like there was in Outlook. Thank, Karen

Chosen solution

What is the exact error message?

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Chosen Solution

What is the exact error message?

KarenG67
KarenG67 Question owner

Error Message: An error occurred while sending mail. The mail server responded: <'name@earthlink.net'>: malformed address: '> may not follow <'name@earthlink.net. Please check the message recipient 'name@earthlink.net' and try again.

But I don't want to send it anymore, just stop it trying to send every time I send another email. I finally found the outbox way down under "Local Folders." Didn't expect it there, but I have now deleted the two emails stuck there because of the bad address. Problem solved Thanks,

Modified by KarenG67