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Firefox crashes

Posted

Crashes occur very frequently, few times every day. Tried all steps advised, including extensions etc... This is last crash report:

AdapterDeviceID: 0x 861 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1 BuildID: 20140212131424 CrashTime: 1394522206 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1392420507 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 861GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 58000 StartupTime: 1394487824 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 27.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Crashes occur very frequently, few times every day. Tried all steps advised, including extensions etc... This is last crash report: AdapterDeviceID: 0x 861 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1 BuildID: 20140212131424 CrashTime: 1394522206 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1392420507 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 861GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 58000 StartupTime: 1394487824 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 27.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • DivX Web Player version 2.0.2.39
  • iPhoto6

Application

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/Darwin/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 861
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9400 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.typeaheadfind.casesensitive: 1
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 27.0.1
  • font.internaluseonly.changed: True
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1394543948
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flip4mac wmv plugin: 0
  • plugin.state.silverlight: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1393069560

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158896 answers

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page. *You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information". See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
philipp
  • Top 25 Contributor
  • Moderator
5320 solutions 23501 answers
thread continuing at https://support.mozilla.org/en-US/questions/989596