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error mesage in terminal window

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  • Last reply by helpplspen

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I have created a new profile. And in doing that you work with terminal window.

during that process i noticed this error message when i use FF i get the error message in the terminal window and i can confirm i see it whether using new or old profile

"[AGENT] socket error: [object XrayWrapper [object Event]]; readyState=3. Perhaps Helper is not running on xxxx or is shutting down? console.error: onepassword: "

xx was a number - not sure if was private so xxx.

what does this message mean? I am having connection issues with 2 services i use. I cannot even log a new question in my old ff support account. i hae cleared cache, cookies, history, started in safe mode. i have restarted the router.

but nothing is working ideas?

I have created a new profile. And in doing that you work with terminal window. during that process i noticed this error message when i use FF i get the error message in the terminal window and i can confirm i see it whether using new or old profile "[AGENT] socket error: [object XrayWrapper [object Event]]; readyState=3. Perhaps Helper is not running on xxxx or is shutting down? console.error: onepassword: " xx was a number - not sure if was private so xxx. what does this message mean? I am having connection issues with 2 services i use. I cannot even log a new question in my old ff support account. i hae cleared cache, cookies, history, started in safe mode. i have restarted the router. but nothing is working ideas?

Chosen solution

also i have - rebooted my system. - retested, and message only occurs when i am using firefox


EDIT solved by uninstalling the desktop app related to the 1password addon. Desktop app is the mac version of 1password.

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also i have - rebooted my system. - retested, and message only occurs when i am using firefox


EDIT solved by uninstalling the desktop app related to the 1password addon. Desktop app is the mac version of 1password.

Modified by helpplspen