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Emails are displaying imbedded code instead of the message. How is this corrected?

  • 5 replies
  • 3 have this problem
  • 361 views
  • Last reply by Matt

BobStevens
BobStevens
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Like this: 

<table cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
<tr><td style=3D"line-height: 2px; mso-line-height-rule: exactly;"><img s=
rc=3D"http://images.bfi0.com/creative/2014/barclaycard/02/3834/img/spacer=
=2Egif" width=3D"1" height=3D"2" alt=3D"" border=3D"0" style=3D"display: =
block;"></td></tr>
</table>
Like this: <pre><nowiki><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"> <tr><td style=3D"line-height: 2px; mso-line-height-rule: exactly;"><img s= rc=3D"http://images.bfi0.com/creative/2014/barclaycard/02/3834/img/spacer= =2Egif" width=3D"1" height=3D"2" alt=3D"" border=3D"0" style=3D"display: = block;"></td></tr> </table></nowiki></pre>

Modified by cor-el

Chosen solution

Right click the folder, select properties then the repair button. That will rebuild the index of the folder, either fixing things or remove historic entries that point to corrupt content.

Your half right... usually anti virus program, not virus

Read this answer in context 👍 2

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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Try AppMenu button - View - Messages - Message Body As - Original HTML

BobStevens
BobStevens Question owner
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Tried that did nothing. A couple of the emails the content disappeared. Virus?

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Right click the folder, select properties then the repair button. That will rebuild the index of the folder, either fixing things or remove historic entries that point to corrupt content.

Your half right... usually anti virus program, not virus

BobStevens
BobStevens Question owner
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That took care of the problem. Thank you. Any idea why that happened?

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Only a guess Bob, anti virus programs try and scan mail on arrival, and again as soon as the mail is appended to the store file (it changed) Thunderbird is indexing the store and updating it's list database at the same time and they get all tangled up. You could try excluding your Thunderbird profile folders from your anti virus programs on access scanning and see if that helps if the issue is recurrent.