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I thought Sync would allow me to migrate settings to a new browser on a different laptop, but I can't make it happen.

  • 6 replies
  • 6 have this problem
  • 160 views
  • Last reply by smokeysco

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My old laptop works but is being borrowed and the user account on which my Firefox profile is stored is locked and I don't want to open it for the person who is using the laptop.

I thought Sync would allow me to access those old settings for a new laptop I have with Firefox. Is this possible?

Chosen solution

Still it does not work, maybe I am not making myself clear, here goes.

It will allow me to login into my sync account on my Mac.

It will allow me to login to my sync account on-line.

It will not le me login to my sync account on my windows 8.1 laptop, it does not recognise my login information and asks me to create an account.

So sticking to my initial post Firefox sync is pants, it does not do what it is supposed to do sync data between to computers.

By the way I have still had no response from Mozilla, so any help form here would be good.

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You can connect additional devices to your Sync account but if you are not near the original computer, then you usually need a length Sync Key or Recovery Key to make the connection. Does this article help: How do I add a device to Firefox Sync? I haven't tried it myself.

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I've been able to get as far as submitting my Recovery Key in the process to add another computer to my Sync account and replace the data on the second machine with what's in my Sync account, but the server keeps saying that the recover key is incorrect.

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Hmm, hopefully a Sync expert will be able to suggest the next steps.

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This sync system is pants, MacBook Pro sitting next to my my new Windows 8.1 laptop. Mac is set up to sync, windows machine cannot log me in as Firefox says my account does not exsist, but I know it exsists I am logged on in my Mac. Help

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Is any computer able to connect to Sync via Set Up Sync?

Can you connect here to the Sync account?

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Chosen Solution

Still it does not work, maybe I am not making myself clear, here goes.

It will allow me to login into my sync account on my Mac.

It will allow me to login to my sync account on-line.

It will not le me login to my sync account on my windows 8.1 laptop, it does not recognise my login information and asks me to create an account.

So sticking to my initial post Firefox sync is pants, it does not do what it is supposed to do sync data between to computers.

By the way I have still had no response from Mozilla, so any help form here would be good.