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User Account Can't access internet once parental controls used, even after turning off parental controls

Posted

I set up a user account for my child. I am able to access the internet through firefox. I then set up parental controls and can NOT access the internet anymore. I turn off parental controls for that user account. I still can not access the internet from that account.

I set up a user account for my child. I am able to access the internet through firefox. I then set up parental controls and can NOT access the internet anymore. I turn off parental controls for that user account. I still can not access the internet from that account.

Chosen solution

Parental controls is a part of the Windows operating system and not Firefox. You can get help here: http://support.microsoft.com/ask-community/windows/

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Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.9
  • Google Update
  • Shockwave Flash 11.9 r900
  • GEPlugin
  • 5.1.20913.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • A component of your photo software powered by RocketLife
  • BlackBerry WebSL Browser Plug-In
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

More Information

ice_blue 1 solutions 5 answers

Chosen Solution

Parental controls is a part of the Windows operating system and not Firefox. You can get help here: http://support.microsoft.com/ask-community/windows/

Parental controls is a part of the Windows operating system and not Firefox. You can get help here: http://support.microsoft.com/ask-community/windows/

Question owner

Thank you,

I will try at the microsoft support website...

Thank you, I will try at the microsoft support website...