Certificate
Whenever I try to go to a legitimate website like facebook or even yahoo.com it tells me the website is untrusted and asks for permission to go to the site, and I have to enter in a security certificate, however when I do allow the website I am presented with the most basic format of the website possible. How do I fix this problem so I can surf the web happily? I love Firefox, the stability and functionality of it is unsurpassed by any browser out there.
All Replies (2)
One of the most common reasons for having problems with ALL secure certificates is a problem with the date and time on your computer. For example, if the date got set one year forward or backward. You would expect this to cause the same problem in all browsers.
If you expand the Technical Details section of the error page, do you see an error code such as the following in all of these cases:
- sec_error_untrusted_issuer
A common problem recently is Firefox not being set up to work with your security software. Some security suites include a filtering feature. In order to filter secure connections (HTTPS URLs), the security software presents a fake certificate to Firefox so it can intercept and stand in the middle of the secure connection. To have Firefox trust these certificates, you may need to do something such as import a root certificate, or click something in your security software's settings.
Of course, the problem also could be caused by spyware.
Have you used the Add Exception dialog to add any exceptions? If so, please check the "Issued by" section on one or two of them to learn more about the source of this issue.
orange Firefox button (or Tools menu) > Options > Advanced > Certificates mini-tab > "View Certificates" button > Servers tab
Click a certificate and use the View button. The kind of issuer you might find is:
- Name associated with your security software, such as ESET, BitDefender, etc.
- Sendori (indicates unwanted software from Sendori)
- FiddlerRoot (indicates unwanted software named similarly to BrowserSafeguard, BrowserSafe, SafeGuard)
- Something else
Also check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.