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AutoConfig Alert: Netscape.cfg/AutoConfig failed... Is there a fix for this on a Mac

  • 2 replies
  • 4 have this problem
  • 84 views
  • Last reply by cor-el

shdavis
shdavis
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User is on a Macbook OS 10.7.5 using FireFox 10.0.1 and when launching she gets this error: AutoConfig Alert

Netscape.cfg/AutoConfig failed. Error: pref failed: [Exception... "Component returned

Any assistance would be helpfull. Cheers

User is on a Macbook OS 10.7.5 using FireFox 10.0.1 and when launching she gets this error: AutoConfig Alert Netscape.cfg/AutoConfig failed. Error: pref failed: [Exception... "Component returned Any assistance would be helpfull. Cheers

Chosen solution

Note that Firefox 10.0.1 is really old (there is a 10.0.2 release and a 10.0.12 ESR)

If she installed Firefox herself then check for the presence of a mozilla.cfg file (or netscape.cfg) in the Firefox installation folder. Otherwise you have to check this with the IT department or the people that provide support for this computer.

See also:

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All Replies (2)

philipp
philipp
  • Moderator
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was autoconfig set up on purpose / is this in a controlled enterprise environment?

cor-el
cor-el
  • Moderator
more options

Chosen Solution

Note that Firefox 10.0.1 is really old (there is a 10.0.2 release and a 10.0.12 ESR)

If she installed Firefox herself then check for the presence of a mozilla.cfg file (or netscape.cfg) in the Firefox installation folder. Otherwise you have to check this with the IT department or the people that provide support for this computer.

See also: