When watching a video, if I pause it and perform something else, Firefox persistently crashes & must be reloaded to continue watching the video. WHY?.
There is not much else to say other than what I have written in one sentence. Whenever I am watching an uploaded video on You Tube with Firefox as my browser, if I pause the video e.g. to check my emails or do anything else with the computer, the video persistently crashes and must be reloaded if I am to continue watching it. I have mentioned this on a forum I frequent and the feed back is that Firefox are aware of this anomaly but nothing has been done to rectify it. By the way I have just performed the same sequence using Internet Explorer and it does NOT crash. PLEASE ADVISE as this is most annoying. Nosivad D
All Replies (2)
You need at least Windows XP SP2 to run Firefox 26.0.
Source:
http://www.mozilla.org/en-US/firefox/26.0beta/system-requirements/
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check for problems with current Flash plugin versions and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable hardware acceleration in the Flash plugin