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Can't get past User Account Controls window

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  • Last reply by andygmpls

andygmpls
andygmpls
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When I download Firefox onto Windows 8, I can't get past the user account controls window. I've answered both yes and no. It shows Firefox in my downloads, but it won't launch. Any ideas?

When I download Firefox onto Windows 8, I can't get past the user account controls window. I've answered both yes and no. It shows Firefox in my downloads, but it won't launch. Any ideas?

Chosen solution

Did the file you downloaded include the word "stub" in its name? That installer needs to connect to the web to download additional files, which perhaps is getting blocked. You could try the "full" downloader instead. Scroll down to your language:

https://www.mozilla.org/firefox/all/

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Did the file you downloaded include the word "stub" in its name? That installer needs to connect to the web to download additional files, which perhaps is getting blocked. You could try the "full" downloader instead. Scroll down to your language:

https://www.mozilla.org/firefox/all/

andygmpls
andygmpls Question owner
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You're the best! That worked great. Amazing!

Thank you thank you thank you!!