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Installed Norton - get msg: This version of Firefox is not supported by Norton Confidential. Phishing Protectn requires Firefox 1.5 or later. can find newer ver


Have MacPro 10.6.8 I have tried what your website says is the latest Firefox version and when I go to install it says it is an older version that what if have already in stalled. And Norton Confidential says it cannot protect you while you use this version of fire fox. Phishing Protection requires Fire foz 1.5 or later. I just want to download the version that works with Norton.

Chosen solution

Norton confidential is a old product that Norton killed off, which explains the out dated messages about Firefox 1.5. It has been replaced by Norton Identity Safe. https://identitysafe.norton.com/

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Additional System Details

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Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Honestly, Norton's tools are junk, you don't gain any additional security by using them and they can cause alot of problems, you are better off just uninstalling them.

If you do want to keep using norton, https://community.norton.com/t5/Product-Update-Announcements/Firefox-26-Support-for-Norton-Toolbar/ba-p/1062143 might help

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Helpful Reply

I just want security for my Mac pro. When you say additional security are you saying I already have it?

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Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Helpful Reply

I'm saying that the security in Norton's toolbar (the part complaining that Firefox and it aren't compatible) won't provide any security that Firefox doesn't already have. Norton's actual anti-virus program runs independent of the browser you use and so isn't part of this. You should remove the norton Firefox extensions, and leave the norton anti-virus component

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  • Top 25 Contributor
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437 solutions 3156 answers

Chosen Solution

Norton confidential is a old product that Norton killed off, which explains the out dated messages about Firefox 1.5. It has been replaced by Norton Identity Safe. https://identitysafe.norton.com/

Was this helpful to you? 2
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