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i have reset firefox run antivirus but still an ad site opens automatically

  • 3 replies
  • 1 has this problem
  • 160 views
  • Last reply by sharma1377

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unwanted ad site opens automatically I've run full scan system run antivirus reset firefox but still its appear so what to do now I like to get rid of from it?

Chosen solution

When does this site open?

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Read this answer in context 👍 3

All Replies (3)

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Hi,

try

goto Help -> restart with Add-ons disabled.

Regards Deepak Krishnan

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Chosen Solution

When does this site open?

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Thanks a lot

spyware bytes working I'