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Clearing browser cache doesn't work

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This is on a new Nexus 5 phone. I tried using the supplied Chrome browser and was disappointed to find that clearing the cache (through Chrome or Android settings/apps), did not work. Old visited websites and tabs were still present upon re-starting. I just installed Firefox and it has the same problem. I have no bookmarks stored. Is there a solution to this?

This is on a new Nexus 5 phone. I tried using the supplied Chrome browser and was disappointed to find that clearing the cache (through Chrome or Android settings/apps), did not work. Old visited websites and tabs were still present upon re-starting. I just installed Firefox and it has the same problem. I have no bookmarks stored. Is there a solution to this?

Chosen solution

You're not going to get what you want with Chrome or Firefox, as it interferes with their advertising agenda. Check out the Dolphin browser. It does everything you want, automatically on exit if desired.

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jscher2000
  • Top 10 Contributor
8638 solutions 70677 answers

To clear your visited sites in Firefox for Android, use:

menu > Settings > Privacy > Clear Private Data

You can select from a variety of different types of data to clear.

This is an "on demand" feature and not automatic at shutdown. There might be a way to automate it when you "Quit" but I didn't see it immediately in the knowledge base.

Firefox for Android also has a "private browsing" mode that you might explore. See: Private Browsing on Firefox for Android.

Does that fit your browsing style?

To clear your visited sites in Firefox for Android, use: menu > Settings > Privacy > Clear Private Data You can select from a variety of different types of data to clear. This is an "on demand" feature and not automatic at shutdown. There might be a way to automate it when you "Quit" but I didn't see it immediately in the knowledge base. Firefox for Android also has a "private browsing" mode that you might explore. See: [[Mobile Private Browsing - Browse the web on your mobile device without saving or syncing information about the sites you visit]]. Does that fit your browsing style?

Question owner

I know the procedure for clearing private data. The problem is that it is not working. This is on a Nexus 5 with KitKat OS. Previously visited websites are still visible on re-start.

I know the procedure for clearing private data. The problem is that it is not working. This is on a Nexus 5 with KitKat OS. Previously visited websites are still visible on re-start.
jscher2000
  • Top 10 Contributor
8638 solutions 70677 answers

I only have personal experience with a Gingerbread device, but it's hard to understand why Firefox would behave so differently on another version of Android.

Here's how I tested. I selected the following on the "Clear Private Data" list:

  • Browsing & download history
  • Form & search history
  • Cookies & active logins
  • Saved passwords
  • Cache
  • Offline website data

(I didn't remove Downloaded files or Site settings)

I tapped the "Clear data" button, and then backed out of the menu to the Top sites screen.

The Top sites list lost the site thumbnails and shows only my bookmarked sites and default sites.

When you do this, does yours still show non-bookmarked sites from history?

I only have personal experience with a Gingerbread device, but it's hard to understand why Firefox would behave so differently on another version of Android. Here's how I tested. I selected the following on the "Clear Private Data" list: * Browsing & download history * Form & search history * Cookies & active logins * Saved passwords * Cache * Offline website data (I didn't remove Downloaded files or Site settings) I tapped the "Clear data" button, and then backed out of the menu to the Top sites screen. The Top sites list lost the site thumbnails and shows only my bookmarked sites and default sites. When you do this, does yours still show non-bookmarked sites from history?

Question owner

Yes, even if I select and clear everything in the list.

Yes, even if I select and clear everything in the list.

Question owner

Here's a short video showing the behavior. In this example, I cannot clear ebay out of the cache. It's not just ebay though. All visited websites remain accessible after "clearing data". The only way to clear is to force stop and clear data through setting/apps, which clears everything including bookmarks so that is not acceptable.

http://youtu.be/smdd-9rtfbY

Here's a short video showing the behavior. In this example, I cannot clear ebay out of the cache. It's not just ebay though. All visited websites remain accessible after "clearing data". The only way to clear is to force stop and clear data through setting/apps, which clears everything including bookmarks so that is not acceptable. http://youtu.be/smdd-9rtfbY
patrickmc
  • Administrator
  • Moderator
35 solutions 224 answers

Hello TenderTendon,

Thanks for the video. So your expected behavior is that all current tabs should be closed as well? This isn't something that we clear currently, but it could be proposed for a future version.

Is there any data that is left behind that's explicitly called out in the clear private data menu?

Hello TenderTendon, Thanks for the video. So your expected behavior is that all current tabs should be closed as well? This isn't something that we clear currently, but it could be proposed for a future version. Is there any data that is left behind that's explicitly called out in the clear private data menu?

Question owner

I would think that it's everyone's expected behavior. Any web pages that I have viewed or am viewing is considered "browsing history". So you're saying the only way to do this is to open another tab so I can close the original tab, then clear everything? There must be an easier way.

I would think that it's everyone's expected behavior. Any web pages that I have viewed or am viewing is considered "browsing history". So you're saying the only way to do this is to open another tab so I can close the original tab, then clear everything? There must be an easier way.

Modified by TenderTendon

Question owner

Here's an example of my concerns: I go to ebay and log in. I then go to settings/privacy/Clear private data/check every box/clear data. I then exit out of Firefox. When I open Firefox back up, It goes right to ebay and I am STILL LOGGED IN! This happens with any website including my online banking. So yes, there is data left behind.

Here's an example of my concerns: I go to ebay and log in. I then go to settings/privacy/Clear private data/check every box/clear data. I then exit out of Firefox. When I open Firefox back up, It goes right to ebay and I am STILL LOGGED IN! This happens with any website including my online banking. So yes, there is data left behind.

Modified by TenderTendon

Androidaline 1 solutions 1 answers

Chosen Solution

You're not going to get what you want with Chrome or Firefox, as it interferes with their advertising agenda. Check out the Dolphin browser. It does everything you want, automatically on exit if desired.

You're not going to get what you want with Chrome or Firefox, as it interferes with their advertising agenda. Check out the Dolphin browser. It does everything you want, automatically on exit if desired.
jscher2000
  • Top 10 Contributor
8638 solutions 70677 answers

Hi TenderTendon, could you try quitting Firefox? I suggest this because in your video it appears that you are never exiting your Firefox session, so that same tab just stays active.

On newer versions of Android, to comply with platform guidelines, this function has been removed from the Firefox menu. There is an add-on to add it back: QuitNow.

Hi TenderTendon, could you try quitting Firefox? I suggest this because in your video it appears that you are never exiting your Firefox session, so that same tab just stays active. On newer versions of Android, to comply with platform guidelines, this function has been removed from the Firefox menu. There is an add-on to add it back: [https://addons.mozilla.org/en-us/android/addon/quitnow/ QuitNow].

Question owner

I'm sorry, I already uninstalled Firefox. I decided to use another browser that better fits my needs. Thank you for all your support.

I'm sorry, I already uninstalled Firefox. I decided to use another browser that better fits my needs. Thank you for all your support.
jscher2000
  • Top 10 Contributor
8638 solutions 70677 answers

Okay, if I ever get an Android 4.x device I'll have the chance to study this in more detail "hands on."

Okay, if I ever get an Android 4.x device I'll have the chance to study this in more detail "hands on."
DieterDietrich 2 solutions 4 answers

I am having the same problem (with a Fairphone, Android 4.2.2)!

Clearing the private data shows no effect on the browsing history and top pages. There are all still there from day one!

I managed to clear them once with the add-on "cleanQuit" (https://addons.mozilla.org/de/android/addon/cleanquit/). However, it later turned out that I always have to disable and re-enable an add-on in order to have its options appear in the menu list...

I am having the same problem (with a Fairphone, Android 4.2.2)! Clearing the private data shows no effect on the browsing history and top pages. There are all still there from day one! I managed to clear them once with the add-on "cleanQuit" (https://addons.mozilla.org/de/android/addon/cleanquit/). However, it later turned out that I always have to disable and re-enable an add-on in order to have its options appear in the menu list...
DieterDietrich 2 solutions 4 answers

Good news: The problem was solved for me after I deactivated the "don't keep activities" checkbox in the developer settings of Android!

Good news: The problem was solved for me after I deactivated the "don't keep activities" checkbox in the developer settings of Android!
Roland Tanglao
  • Administrator
71 solutions 782 answers

Hi all:

I am locking this question thread because from what I can tell that this is an Android settings problem and deactivating "don't keep activities" checkbox as per DeiterDiedrich (thanks Dieter!):

Android Settings | Developer options | uncheck "Don't keep activities"

in the developer settings of Android fixes the problem.

If you have "Don't keep activities" unchecked and you still can't clear history or bookmarks or other private data, please ask a new question.

Hi all: I am locking this question thread because from what I can tell that this is an Android settings problem and deactivating "don't keep activities" checkbox as per DeiterDiedrich (thanks Dieter!): '''Android Settings | Developer options | uncheck "Don't keep activities"''' in the developer settings of Android fixes the problem. If you have "Don't keep activities" unchecked and you still can't clear history or bookmarks or other private data, please ask a new question.