In Firefox 42.0 on my Nexus phone, going to Settings > Privacy > Clear now, then checking all the boxes and choosing "Clear data" does nothing. A side effect of thi…
In Firefox 42.0 on my Nexus phone, going to Settings > Privacy > Clear now, then checking all the boxes and choosing "Clear data" does nothing. A side effect of this bug is that one of the following 3 boxes is randomly unchecked every time I choose the "Clear now" option. The 3 boxes are:
1. Cache 2. Offline web data 3. Site settings
I recently saw an old article that describes a very simialr problem: https://support.mozilla.org/en-US/questions/983277
Just like TenderTendon in that thread, I know the procedure for clearing data very well. To be extra clear, this isn't a question about how to clear the cache. Instead, I'm reporting a problem with clearing the cache.
I'm using these 2 workarounds for now: 1. Choose quit from the Firefox menu. This does erase the history properly. 2. Use private browsing so history won't be saved. If using private browsing and quitting Firefox by pulling it to the left or right on the "square" (recent applications button) at the bottom of the screen, all activity will be gone when Firefox is opened. If closing using the "circle" (bottom middle button) however, the private browsing tab will still be open.
Other things I've already tried: 1. In case someone suggests using "Don't keep activities" under the developer settings, I already tried it, and it doesn't do anything. 2. The CleanQuit addon is unnecessary. Firefox 42.0 does have a quit button in its menu by default.
Where I differ from the poster of that previous thread is that based on his video, he never fully closed Firefox, so his tabs were still there. This is probably expected behavior, because even private tabs aren't closed if I just use the circle button. But in my case, I never even tried closing Firefox. I just went straight for the "Clear data" option, and I think this is really the heart of the problem; the fact that you can't clear Firefox's cache without the quit option.
I'm open to suggestions. Firefox is still a great browser, and those 2 workarounds I described can be considered will keep it working for now. I am still surprised that the problem hasn't been fixed. It's been 2 years since the original poster of the previous thread asked his question. Is there a way to formally report this bug to the developers?