X
Tap here to go to the mobile version of the site.

Support Forum

pdf links no response

Posted

Links within PDFs displayed in a Firefox browser do not work in any way. Clicking on them has no effect. The links in the same PDF viewed in Internet Explorer 8 and Safari 5 work correctly. Firefox also does not display the PDF bookmarks which have been set to automatically appear in the PDF properties.

Running Firefox v26 on a Mac. Recently upgraded to Mavericks but had same problem before that.

Links within PDFs displayed in a Firefox browser do not work in any way. Clicking on them has no effect. The links in the same PDF viewed in Internet Explorer 8 and Safari 5 work correctly. Firefox also does not display the PDF bookmarks which have been set to automatically appear in the PDF properties. Running Firefox v26 on a Mac. Recently upgraded to Mavericks but had same problem before that.

Chosen solution

It is already fixed in a future version of the built-in PDF Viewer.
The current Firefox 27 beta release still doesn't show the links properly using version 0.8.641, but the current Aurora 28.0a2 build does show the links to the Appendices properly using version 0.8.759.
So that would mean that when Firefox 28 gets released in March it will work for users with this Firefox version.

It does work with the PDF Viewer 0.8.649 version available from the Add-ons website.

Read this answer in context 1

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit/537.73.11 (KHTML, like Gecko) Version/7.0.1 Safari/537.73.11

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Helpful Reply

Can you post some of the links here? Copy the full link as is.

Can you post some of the links here? Copy the full link as is.

Question owner

sure, here you go: http://www.thepensionsregulator.gov.uk/docs/detailed-guidance-4.pdf

there are clickable links on pages 5, 6, 10, 14, 25, 27, 29 and 38. thanks.

sure, here you go: http://www.thepensionsregulator.gov.uk/docs/detailed-guidance-4.pdf there are clickable links on pages 5, 6, 10, 14, 25, 27, 29 and 38. thanks.
cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157844 answers

Helpful Reply

Some links show as resource://pdf.js/web/ in the PDF Viewer that is part of the current Firefox release, but the latest development version on the PDF JS viewer shows them properly.

I haven't tested the latest stable version that is available from the Add-ons page, but the development version from the GitHub website worked for me in this case.

The latest stable version of the built-in PDF viewer is available as an extension and with some PDF files performs better than the version shipped with the current Firefox release.

You can find the latest stable version of the PDF Viewer (pdfjs) extension here:

Latest development version of the PDF Viewer (pdfjs) extension for Firefox:

Some links show as resource://pdf.js/web/ in the PDF Viewer that is part of the current Firefox release, but the latest development version on the PDF JS viewer shows them properly. *http://www.tpr.gov.uk/docs/dg-4-appendix-a.pdf I haven't tested the latest stable version that is available from the Add-ons page, but the development version from the GitHub website worked for me in this case. The latest stable version of the built-in PDF viewer is available as an extension and with some PDF files performs better than the version shipped with the current Firefox release. You can find the latest stable version of the PDF Viewer (pdfjs) extension here: *PDF Viewer: https://addons.mozilla.org/firefox/addon/pdfjs/ Latest development version of the PDF Viewer (pdfjs) extension for Firefox: *http://mozilla.github.io/pdf.js/extensions/firefox/pdf.js.xpi

Question owner

I don't quite follow what you're saying although I appreciate your help...

My biggest concern is not about my own ability to view PDFs in Firefox, but that when the hundreds of thousands of people who will be viewing them on this government website are unable to use them properly. I can't tell them to install extensions etc.

Is there any chance that an updated version of Firefox will be released with fully working PDFs? Do I need to submit it to a bug team?

I don't quite follow what you're saying although I appreciate your help... My biggest concern is not about my own ability to view PDFs in Firefox, but that when the hundreds of thousands of people who will be viewing them on this government website are unable to use them properly. I can't tell them to install extensions etc. Is there any chance that an updated version of Firefox will be released with fully working PDFs? Do I need to submit it to a bug team?
cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157844 answers

Chosen Solution

It is already fixed in a future version of the built-in PDF Viewer.
The current Firefox 27 beta release still doesn't show the links properly using version 0.8.641, but the current Aurora 28.0a2 build does show the links to the Appendices properly using version 0.8.759.
So that would mean that when Firefox 28 gets released in March it will work for users with this Firefox version.

It does work with the PDF Viewer 0.8.649 version available from the Add-ons website.

It is already fixed in a future version of the built-in PDF Viewer.<br /> The current Firefox 27 beta release still doesn't show the links properly using version 0.8.641, but the current Aurora 28.0a2 build does show the links to the Appendices properly using version 0.8.759.<br /> So that would mean that when Firefox 28 gets released in March it will work for users with this Firefox version. It does work with the PDF Viewer 0.8.649 version available from the Add-ons website. *https://addons.mozilla.org/firefox/addon/pdfjs/

Modified by cor-el

Question owner

brilliant news, thank you very much.

brilliant news, thank you very much.