Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have the lastest version of Firefox: Congrats! You’re using the latest version of Firefox. How do I stop the PopUp "The Update could not be installed (patch ap

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

more options

Every time Firefox starts I get a Pop Up: "The Update could not be installed (patch ap When I check Firefox for updates I receive this message: Congrats! You’re using the latest version of Firefox.

How do I stop this Pop Up?

Every time Firefox starts I get a Pop Up: "The Update could not be installed (patch ap When I check Firefox for updates I receive this message: Congrats! You’re using the latest version of Firefox. How do I stop this Pop Up?

All Replies (2)

more options

Go to Mozilla.org and get the full installer.

more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).