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Why can I no longer click on the zotero 'cite' button when searching for articles?

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Hi there, I used to be able to save articles to my Zotero library when looking at an article using Ebscho host. I can no longer do this. How do I reference articles if the option to save to Zotero is gone from my browser?

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Additional System Details

Installed Plug-ins

  • Mindspark Toolbar Platform Plugin Stub for 32-bit Windows
  • Shockwave Flash 11.9 r900
  • Google Update
  • 5.1.20913.0
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • Google Updater pluginhttp://pack.google.com/
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:26.0) Gecko/20100101 Firefox/26.0

More Information

iamjayakumars
  • Top 10 Contributor
411 solutions 4867 answers

try here

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cor-el
  • Top 10 Contributor
  • Moderator
10737 solutions 96600 answers

Is the Zotero extension still enabled?

  • Firefox/Tools > Add-ons > Extensions

Ar other installed extensions still working properly?

You can try to uninstall and reinstall the Zotero extension.

See also "Corrupt extension files":

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

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