Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have installed Firefox on my macbook pro, and cannot seem to get the icon of firefox to stay on my Dock. Can you help?

  • 2 replies
  • 5 have this problem
  • 111 views
  • Last reply by ajsviridoff

ajsviridoff
ajsviridoff

This should be a simple process, as I have done it before on other computers - but the icon is only in my dock as a "?", which I click on , and then it opens up to the Fox/World icon. As soon as I shut down the computer - the Firefox icon disappears.

This should be a simple process, as I have done it before on other computers - but the icon is only in my dock as a "?", which I click on , and then it opens up to the Fox/World icon. As soon as I shut down the computer - the Firefox icon disappears.

Chosen solution

Hello ajsviridoff,

Thank you for contacting Mozilla Support. If you start Firefox from Launchpad do you get the correct icon in your dock? If it does you just need to right click the icon, choose Options, then Keep in Dock.

Please let us know if this solves your issue.

Cheers, Patrick

Read this answer in context 👍 5

All Replies (2)

patrickmc
patrickmc

Chosen Solution

Hello ajsviridoff,

Thank you for contacting Mozilla Support. If you start Firefox from Launchpad do you get the correct icon in your dock? If it does you just need to right click the icon, choose Options, then Keep in Dock.

Please let us know if this solves your issue.

Cheers, Patrick

ajsviridoff
ajsviridoff Question owner

Thank you very much. The other frustrating thing was that I cannot "right click" with an Apple mouse. But I found that if you hold the Control button down, and click - it works. I cannot figure out why things like this are so complicated! How is one supposed to know to hold down the control button to right click? How frustrating! But thank you for getting FIREFOX in my dock - permanently. I really like this search engine. Best, Allen