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Pages will not load unless the mouse is moving

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  • 4 have this problem
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  • Last reply by philipp

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I have tried disabling all addons and the problem remains. I have uninstalled Java. I do not have Test Pilot running. I have reinstalled Firefox and reset everything. The problem still remains. Please halp!

I have tried disabling all addons and the problem remains. I have uninstalled Java. I do not have Test Pilot running. I have reinstalled Firefox and reset everything. The problem still remains. Please halp!

All Replies (2)

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Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back soon.

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hello, there has been a fix released that should address this problem, so please update your firefox like this: go to firefox > help > about firefox which will trigger the update to firefox 25.0.1.

https://www.mozilla.org/firefox/25.0.1/releasenotes/